We brought the Madeleine pendant and am happy with the service and product. There were a few chipped crystals, but the warranty process was very simple and staff were helpful and friendly about the exchange.

I was very happy to finally find the perfect lamps for my bedroom. The variety was very good and good sale prices as well. I was only disappointed that they didn't have them in stock.

Recently bought a few lights from Hornsby and Castle Hill stores. Both were very friendly and keen to offer help and advice. The man at Castle Hill happily checked stock at various locations so I could get what I needed.

Have big range if lights. The sensor light we got started flickering few dats after installation , but they sent their electrician to Swab it so it is all good so far

I ordered 2 lamps online. One was delivered by Toll whilst the other went missing. I called the Beacon Lighting Killara store and Lydia was most helpful. She tracked down the parcel, kept me updated and provided great service. Thanks Lydia.

We bought 2 of the most expensive fans available in the size and style we wanted and 4 in the slightly cheaper option (that we had in our last house and the 4 cheaper option are heaps quieter.

I bought four fans and after few weeks I found some faults. I lodged a warranty claim and I have to wait few weeks for a technician to come out. Its really hard to contact warranty services. But finally they fix my problem. Im happy with their services.

Bought a good quality pendant light online (similar to a cheap and nasty Bunnings version for nearly the same price). The order went through the Burleigh store. Immediate follow up and friendly home delivery within a couple of days. They have a decent range of products so I've been back for exterior lights, an LED bathroom mirror and will also buy a fan. Good experience though please, forget the 'SALE' advertising. No one's fooled by that. Products on sale are mostly the same price if not more than elsewhere.

I bought some lights from beacon lighting about a couple years ago and I’m so happy with its quality. This is definitely my favourite lights company and I’ll definitely keep purchasing from them. Exceptional quality!

We purchased products from Beacon Lighting in Bankstown Central. We were assisted by Sarah, she was very helpful and knowledgable with the products and took her time to show and explain the differences. She was also bright and bubbly. Overall a postive experience.

Purchased two ceiling fans from Chirnside Park store. One was not in stock and wouldn't be for several weeks. Staff member called around other stores, located a fan several suburbs away, had it shipped to their store, advised me when available. All installed and working well, very helpful and efficient staff.

I recently went to the Clarkson store and was so blown away by the delightfully pleasant customer service, that I couldn't resist writing a review on their website. Shouldn't have bothered. The next two times I went to collect an online order, one at Clarkson and one at Joondalup, and had to speak to both stores on the phone, customer service was nowhere to be found. I was having to repeat myself, spell things out several times, "argue" about the way I had explained my query. Then in store she couldn't figure out how to bring up my details and I had to painfully stand by as she got increasingly frustrated. Luckily I have now finished buying pendants!

Thanks to the team at Beacon Alexandria for helping me to get the most practical and stylish items at the best prices.

Bought 4 fans in the sale. There's always a sale on though haha. I bought Lucci DC fans. Very good. Can't fault them yet. Quiet and powerful. Kids leave fans on all the time so DC more economical.

I recently purchased a few items from the Campbelltown store and was blown away with the excellent customer service and helpful advice. Keep up the great work

I recently called into beacon lighting mandurah gordon road and was amazed at how clean and fresh the store looked even though they where doing work around the store they still jept it tidy and as soon as i walked in the door a lady put down the tools she was using and asked if i needed a hand with anything i said yes and the lady was so helpful on idea and styles of lights to go in my house that we are renovating she even did us up a free quote i would just like to thank them their excellent service and lovely attitude and patient cant wait to go back
fast service and very knowledgeable