Ridiculously Fast Service
Ordered on the 14th of June.
Received on the 16th of June.
I live in a different state.
That’s DAMN quick service.
Jack Dean Military Hair Brush
Bought for my best friend as he broke his previous brush which he had for 20 years. Bristles are firm and it is an excellent replacement. He loves it. Also chose express post for a nominal fee and it arrived the very next day. Great service.
Fantastic customer service, bio-degradable and renewable packaging, great range
As per review title - great online store. Lots of Australian-made stuff. High quality products. Great customer service, great range and prices. Last, but not least - it is fantastic to see a complete lack of plastic in their packaging. Cardboard, paper, corn fillers and a bit of tape to hold it all together. Super!
Excellent service, products, and information.
A local store run by great people that stores high quality safety razors, brushes, soaps, etc., some run by great artisans, that I couldn't find at other places. When I received a product and it turned out that it didn't meet my requirements I was given a refund, no questions asked. The articles on the site contain great information for someone just getting into things while still being thorough enough. Will definitely be doing all my shopping related to grooming here in the future.
Return customer, great service.
Return customer to their website after a positive first purchase. Still the same, easy website, great prices and quick delivery... no negatives.
Excellent products, excellent service, great information on the site, they're passionate!
Top notch site and service. Lots of great educational and support information. Products well curated. Communication excellent. Despatch was quick. Can tell the people that run the business are passionate and care.
Great products and excellent service
I lived for many years in London and now reside home in Australia. Had been trying a few of our local products with not much joy, therefore was very impressed and relieved to find Beard and Blade imported quite a few items I really missed. Their service is efficient, friendly and considerate. Highly recommended.
Wont cancel order
I have tried to cancel my order the day i played it because i realized that i have too much afterpay to pay, i called was told it was cancelled and its been 4 days and its still trying to take the money out of my afterpay and my order is still going through even though the lady said she cancelled it
Great products great service
Bought Thayers rose & witch hazel toner for a great price on a few occasions. This time, my package was lost but I received an email stating they sent me a new package and it was Express posted to me. I didn't have to follow up and chase them. Great customer service!
Poor customer service.
I ordered online & paid extra for express delivery. Upon follow up 8 days later I was advised that due to unforeseen circumstances with the products my order was cancelled & I would be refunded. Fine with that but why didn't they contact me instead of the other way around. Also today I went back on the website & am still able to order & pay for the exact same products.
Great Products and Customer Service
I regularly shop online with Beard and Blade for oils, waxes, accessories etc.
My most recent purchase was for some beard oil which unfortunately disappeared with AusPost.
Beard and Blade provided fantastic customer service and a resolution that I was extremely happy with when I made them aware of the situation. I definitely recommend them.
Excellent standard of service I have come to expect.
Order arrived three days after placing it. Melbourne to Northern NSW. Exceptional service and great product. Thank you very much.
I ordered this product at about 6pm one night and had it by midday the next day. Not only was the product shipped quickly but it was the best shave I have had in a long time. Would recommend to anyone that wants a better shave
I am SO impressed. My order was delivered to my door literally the day after i ordered it ...especially impressive during covid lockdown . This is amazing service. Highly recommend and will use them again !
Slick website and products. I had an issue and support was super helpful too.
Easy to navigate cool website with helpful reviews from buyers on popular products. Products are good quality.
Academy pages explained different types of safety razors and how to use them too.
Questions & Answers
can the items be delivered in India? and what would be the cost involved apart from shipping? Thanks.
Hi Rajesh, yes we do ship to India for only $14.99 flat rate :) All our international shipping details are in our FAQ section. Cheers!
Will delivery take less than a week if I live in Australia?
Yes usually we have it within 4 days of ordering
We dispatch orders on the same day if placed before 3PM (Melbourne time). Standard Delivery (free over $20) will usually arrive within 1-3 business days to Eastern capital cities (depending upon locat...ion), and Express Delivery will arrive in the next business day. You can learn more about our delivery times and options here: https://www.beardandblade.com.au/pages/faqs#delivery
Get an answer from our members and Beard & Blade Supply Co. representatives
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