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Beard & Blade Supply Co.

Beard & Blade Supply Co.

4.8 from 146 reviews · View Statistics
See the Best Beauty Product Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Beard & Blade Supply Co.

Reviews

4.8
5 reviews
5
(4)
4
(1)
3
(0)
2
(0)
1
(0)
  • Product Quality
    3.0 (4)
  • Return Claim MadeYes (5) · No
  • Shipping
    5.0 (3)
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Tristan Challis
Tristan ChallisNorthern Region, NSW

Great products, better service!

published

I have been buying great products from these guys for a while, from shaving needs to hair products and basic hygiene products they have the best of everything! Always ships fast and free (over $20). Recently I bought a shower mirror, while I was setting it up I accidentally scratched it. I emailed beard and blade and the replied 10 minutes later and had already shipped a replacement mirror! Best service I’ve ever had in my life. They have a life long customer from me.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Beard & Blade Supply Co.
Customer CareBeard & Blade Supply Co.Send a private message

Thanks for your kind words! Much appreciated.

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Arty K
Arty KGreater Melbourne (Metropolitan), VIC

There was a product problem, they fixed it immediately.

published

A great range of products on an easy to use website. Unfortunately one of the products I bought seemed a little too hard. As soon as I let them know, I received a full refund and an apology for the inconvenience. I will continue to be a happy customer for as long as possible.

Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Date PurchasedAugust 2020
Beard & Blade Supply Co.
Customer CareBeard & Blade Supply Co.Send a private message

Cheers Arty! Really appreciate your kind words. Cheers

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Gianni D.
Gianni D.Greater Melbourne (Metropolitan), VIC
  • 7 reviews
  • 5 likes

Disappointing Returns Policy and Customer Service

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Beard & Blade Supply Co.
Customer CareBeard & Blade Supply Co.Send a private message
Gianni D.
Gianni D.
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Jessica B.
Jessica B.
  • 2 reviews

Amazing customer service

published

I ordered from beard & blade. The product arrived promptly. When I had a concern the money was instantly refunded to me. Amazing customer service. I would order from them again with no hesitation.

Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Date PurchasedMarch 2020
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Best customer service of al times

published

I have never experienced such a quick friendly and efficient say customer service before. We had to exchange ad be bought the wrong product and their service helped us to find a veteran option, send a return bag wth no fuss and refunded the money we have paid. Very friendly and easy! Well done guys

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Date PurchasedDecember 2019
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Questions & Answers

Rajesh K.
Rajesh K.asked

can the items be delivered in India? and what would be the cost involved apart from shipping? Thanks.

1 answer
Beard & Blade Supply Co.
Customer CareBeard & Blade Supply Co.Send a private message

Hi Rajesh, yes we do ship to India for only $14.99 flat rate :) All our international shipping details are in our FAQ section. Cheers!

Elijah C.
Elijah C.asked

Will delivery take less than a week if I live in Australia?

2 answers

Yes usually we have it within 4 days of ordering

Beard & Blade Supply Co.
Customer CareBeard & Blade Supply Co.Send a private message

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