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Beard & Blade Supply Co.

Beard & Blade Supply Co.

4.8 from 147 reviews · View Statistics
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Reviews

4.8
147 reviews
  • Product Quality
    4.9 (33)
  • Return Claim MadeYes (4) · No (30)
  • Shipping
    5.0 (34)
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Great customer service

published

Had an issue that was resolved quickly and diligently, the customer services team are a credit to the company. I would highly recommend!

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Matthew
Matthew
  • 2 reviews
  • 1 like

Good customer service

published

Gentleman named Michael immediately helped me with my issue and was very responsive. Very happy with the service and fast delivery.

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Evin S.
Evin S.Sydney, NSW
  • 2 reviews
  • 1 like

Ridiculously Fast Service

published

Ordered on the 14th of June.
Received on the 16th of June.
I live in a different state.
That’s DAMN quick service.

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Heeraj
HeerajGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like
  • Verified

Fast shipping, awesome products

published

Been using this site for 3 years, always fast shipping and products are top quality. Highly recommend it to everyone in Australia for their facial hair care.

  • Product Quality
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  • Incentivised Review No
Beard & Blade Supply Co.
Customer CareBeard & Blade Supply Co.Send a private message

Hi Heeraj, thanks for your review and kind words. Appreciate your loyalty :) Cheers

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Walshee59
Walshee59Adelaide
  • 6 reviews

Jack Dean Military Hair Brush

published

Bought for my best friend as he broke his previous brush which he had for 20 years. Bristles are firm and it is an excellent replacement. He loves it. Also chose express post for a nominal fee and it arrived the very next day. Great service.

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Ross
RossGreater Melbourne (Metropolitan), VIC
  • 5 reviews
  • 1 like

Fantastic customer service, bio-degradable and renewable packaging, great range

published

As per review title - great online store. Lots of Australian-made stuff. High quality products. Great customer service, great range and prices. Last, but not least - it is fantastic to see a complete lack of plastic in their packaging. Cardboard, paper, corn fillers and a bit of tape to hold it all together. Super!

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Excellent service, products, and information.

published

A local store run by great people that stores high quality safety razors, brushes, soaps, etc., some run by great artisans, that I couldn't find at other places. When I received a product and it turned out that it didn't meet my requirements I was given a refund, no questions asked. The articles on the site contain great information for someone just getting into things while still being thorough enough. Will definitely be doing all my shopping related to grooming here in the future.

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Brad G.
Brad G.Sydney, NSW
  • Verified

Return customer, great service.

published

Return customer to their website after a positive first purchase. Still the same, easy website, great prices and quick delivery... no negatives.

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Excellent products, excellent service, great information on the site, they're passionate!

published

Top notch site and service. Lots of great educational and support information. Products well curated. Communication excellent. Despatch was quick. Can tell the people that run the business are passionate and care.

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  • Verified

Great products and excellent service

published

I lived for many years in London and now reside home in Australia. Had been trying a few of our local products with not much joy, therefore was very impressed and relieved to find Beard and Blade imported quite a few items I really missed. Their service is efficient, friendly and considerate. Highly recommended.

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Beard & Blade Supply Co.
Customer CareBeard & Blade Supply Co.Send a private message

Thanks for your kinds words Campbell! Much appreciated from all of us.

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pardha
pardha
  • 7 reviews
  • 4 likes

Pleasure to deal with these guys

published

I forgot that I utilised their discount in 2017 and sent them an email asking for the discount. In spite of me being ineligible , Michael gave me the discount. Wunderbar!

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Tristan Challis
Tristan ChallisNorthern Region, NSW

Great products, better service!

published

I have been buying great products from these guys for a while, from shaving needs to hair products and basic hygiene products they have the best of everything! Always ships fast and free (over $20). Recently I bought a shower mirror, while I was setting it up I accidentally scratched it. I emailed beard and blade and the replied 10 minutes later and had already shipped a replacement mirror! Best service I’ve ever had in my life. They have a life long customer from me.

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Beard & Blade Supply Co.
Customer CareBeard & Blade Supply Co.Send a private message

Thanks for your kind words! Much appreciated.

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Sarsha
SarshaSouth East Queensland, QLD
  • 2 reviews
  • 4 likes
  • Verified

Great products great service

published

Bought Thayers rose & witch hazel toner for a great price on a few occasions. This time, my package was lost but I received an email stating they sent me a new package and it was Express posted to me. I didn't have to follow up and chase them. Great customer service!

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Chris
ChrisSydney, NSW
  • 2 reviews
  • 4 likes

Great Products and Customer Service

published

I regularly shop online with Beard and Blade for oils, waxes, accessories etc.
My most recent purchase was for some beard oil which unfortunately disappeared with AusPost.
Beard and Blade provided fantastic customer service and a resolution that I was extremely happy with when I made them aware of the situation. I definitely recommend them.

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tayloroz
taylorozNew South Wales
  • 3 reviews

Excellent standard of service I have come to expect.

published

Order arrived three days after placing it. Melbourne to Northern NSW. Exceptional service and great product. Thank you very much.

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Questions & Answers

Rajesh K.
Rajesh K.asked

can the items be delivered in India? and what would be the cost involved apart from shipping? Thanks.

1 answer
Beard & Blade Supply Co.
Customer CareBeard & Blade Supply Co.Send a private message

Hi Rajesh, yes we do ship to India for only $14.99 flat rate :) All our international shipping details are in our FAQ section. Cheers!

Elijah C.
Elijah C.asked

Will delivery take less than a week if I live in Australia?

2 answers

Yes usually we have it within 4 days of ordering

Beard & Blade Supply Co.
Customer CareBeard & Blade Supply Co.Send a private message

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