ive had 3 pairs already and have had the same result they do not charge right they do not hold a charge at full capacity and neither pair lasted more the 3 months i am not satisfied with my purchase i either want my money back or a different brand
Purchased at verizon for $250.00.
Just got off customer service with issues with my THIRD replacement of this product. I was told I am not out of warranty (90 days). My third set died in less than six-months, and I use them maybe once a week. Apple farms out this product to China and 90 days is a ridiculous warranty for a product that costs nearly $200. They know it's junk and don't want to invest more than 90 days. Repair cost was almost the price of a new pair! Save your money and aggravation, and if you were once like me––someone who thought he could trust Apple produc...ts––don't be fooled any longer. Please read the reviews. Countless people are having the same issues. There is an onslaught of complaints and Apple knows it. They just don't care . . . .Do not buy!
Don't buy these
Ear "hanger" broke after 8 months. I find them uncomfortable, but maybe I have funny ears. Also, for some reason I can't find the correct tension for the interconnecting wire which is either too loose or it grabs on the back of the neck (particularly annoying at the gym). I've also found that the buds fall off unless one is really careful or use the carrying pouch. I also experience confusing interaction with iPhone when transitioning into calls., diverting to the phone on answer, leaving me talking to no one! I can't recommend, particularly for the price.
Break easily - aftersales service terrible
Had these 9 months before they arm broke off, despite just using them normally. Poor quality design. Have had multiple attempts at getting Apple or JB Hifi to review them or replace them without success. All too complicated. Don't waste your money people. A pity because sound quality is ok.
These thing as really bad, just like piece of plastic with bass, when you hear music, you can't hear anything else other than bass, which are over price cheap earphone, if you got a lot of money and want others know you have too much money to spent of these cheap earphone, I would suggest you to buy it
Great sound, Storage pouch is average
I purchased my headset in Jul 17 and was initially extremely happy with the sound quality and fit. About 6 weeks ago the arm on the right earphone detached and then 2 to 3 weeks later the left arm detached. I believe that the storage pouch was the main contributing reason for the arms detaching as it is a very tight fit. Especially when you are constantly getting the earphones in and out for use. As I bought the earphones thru Kogan I'm still waiting on them to assess the earphones for warranty replacement, its been about 3 weeks now so in hin...dsight it may have been better to purchase direct from Apple or JB. Update: neither Kogan or Apple would replace or repair the earphone arms. Apparently this fault is not covered under the 12 month warranty. Not happy at all.. not likely to purchase powerbeats again.
These would be fantastic wireless headphones, if they continued to work as they should. I first bought Powerbeats2 and loved them, however after 12 months, the on/off button worked intermittently. Strangely, they turned on, I would go for a 5k run, but then they wouldn't turn off. They would therefore sit idly until they went flat, and I would have to recharge between every use.
I eventually gave up on them when Powerbeats3 were released, thinking new model and Apple chip might be a big step forward. Unfortunately similar issues occurred ab...out 6 months in. The button worked intermittently, and the device wouldn't charge (light indicating it's full, but not at all). Returned them to the store, and received a replacement in about 4 weeks. (Not sure if they were brand new or a refurbishment - they looked new and were a different colour to mine, but provided in a zip lock bag not original packaging). My second run with the replacement pair was a Half Marathon. Charged them fully overnight, only to have them die about 20 minutes into the two hour run. Annoyed to say the least. It's such a shame to have issues with three pairs now. I persisted this long because they are comfortable with great sound, when they work. I've since bought another brand, and unfortunately while the sound isn't quite as good, at least I know they'll get me to the finish line.
Questions & Answers
|Colour / Finish||Black, White, Defiant Black-Red|
|Battery Life||12 hours|
|Manufacturer Warranty||1 year(s)|
- GTIN14: 00190198755506
- GTIN13: 0190198701442, 0190198701596, 0190198730244 and 0888462602631
- GTIN12: 190198115096, 190198115157, 190198115218, 190198701473, 190198701527, 190198701572, 190198701626, 190198755506, 190199246393, 888462602570 and 888462602631
- MPN: 3380470, 3381454, BBD00022, BBD00063, BBD00080, KHBBDDPOW3BLK, KHBBDDPOW3BLU, KHBBDDPOW3DBR, KHBBDDPOW3RED, KHBBDDPOW3WHT, KHBBDDPOW3YEL and ML8W2PA/A
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