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Beaurepaires

Beaurepaires

3.3 from 159 reviews · View Statistics
See the Best Vehicle Accessories, Parts & Tyre Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Beaurepaires

Reviews

3.5
64 reviews
  • Product Quality
    4.0 (51)
  • Return Claim MadeYes · No (64)
  • Customer Service
    3.5 (56)
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Emma H.
Emma H.Metropolitan Adelaide, SA
  • 2 reviews
  • 1 like

Great Customer Service and knowledge

published

Thank you Beaurepaires Edwardstown for fixing my punctured tyre.
squeezed me in to completed very quickly, while I waited.
I also could have saved close to $400 on set of new tyres, so ensure price check here, prior to ordering elsewhere.
I will be back for my tyre and service needs- Thank you again TEAM :-)

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Laura
LauraGreater Melbourne (Metropolitan), VIC
  • 14 reviews
  • 2 likes

Beaurepaires - Doncaster Branch! 5 ***** service!

published

Customer services was amazing and won't go anywhere else for my Tyre needs!! As a women when we have to do things that are mechanical related, you can often worry that you will be taken advantage of! Can honestly say that the team @ Beaurepaires Doncaster can be trusted!

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationDoncaster - 580 Doncaster Rd, Doncaster VIC 3108
 Dianne
DianneSydney, NSW
  • 3 reviews

Great customer service

published

I had 4 tyres replaced and the service and pricing was excellent. Wheel alignment and rotation was free after 3 months. Very happy customer.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationParramatta Road, Annandale NSW
Caroline B.
Caroline B.South East Queensland, QLD
  • 2 reviews

EXCELLENT SERVICE KIND AND CONSIDERATE ABOVE AND BEYOND

published

Was spiked by a flat head nail in a car park. Actually this has been happening to a few people I know. Beaurepaires IPSWICH was close by. I am in my late 60s and the care and service from Ryan and Selwyn who attended to my damaged tyre were so excellent. ABOVE AND BEYOND SERVICE..and empathetic. I would now patronize them from now on so trustworthy genuine and efficient.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationIPSWICH BEAUREPAIRES
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  • Verified

What a RIP off especially an old women

published

My 82 year old mother got a quote of this place in bendigo for 4 tyres when I looked at her car there was only three replace on her xr6 falcon and only one center cap replaced so I rang up and they said sorry so she took it back replaced the tyre then changed her 104 dollars for what she already paid for and still didn't replace center caps what are 30 ech ??

Product Quality
2/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationBendigo

Scammers

published

Beaurepaires Tyres Port Kembla bad to do business with they lie and try to scam customers with prices higher than the actual prices on their website . shame on you

Incentivised Review No
Return Claim MadeNo
Store LocationPort Kembla
Too sad
Too sadSouth East Queensland, QLD
  • 2 reviews
  • 3 likes
  • Verified

Rip off

published

BEAUREPAIRS BURNIE TASMANIA
My daughter took her car to be fitted with two tyres quoted at $90 each. When she went to pick up her car $272 they added on all these extras that were not asked for nor were they accepted. Tried to call head office every day for 5 days and nothing but excuses.
RIP OFF

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationBurnie Tasmania
Peter
PeterPeel, WA

Great service in a very short time

published

I was very happy with the service I received at Mandurah Beaurepairs yesterday. The staff were friendly, efficient and dealt with my tyre repair on the spot and at a very competitive price. I would definitely return to this store in the future if I needed assistance with my tyres.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationMandurah WA
Angela
Angela Sydney, NSW

Bad all round!

published
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationCampbeltown
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Barry miller
Barry millerGoldfields, WA

Don’t go there

published

Went in for wheel alignment, Found rear tyres bald so they order some. Gave it a alignment and driving home at 100 kms could not keep car on the road. After calling them up I get the response of, for damn sake from the office lady, told me they would call back. 4 days later I call and yes the tyres where there, no call from them,, I didn’t go back. The place has not changed since last manager, crap then. Crap now

Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationEsperance wa

When they say it will be an hour - IT WONT

published
Product Quality
4/5
Customer Service
2/5
Incentivised Review No
Return Claim MadeNo
Store LocationMt Gravatt

Intimidation.

published

I was intimidated by a worker at Beaurepairs in Nambour today for parking in a public car space while I was working. He had parked a vehicle 5cms from the back of my car and when I requested he move the car for me to leave, he told me not to park there again, and if I did that he would damage my car. The Incident has been reported to the police.

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationNambour Queensland
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Ryan
RyanGreater Melbourne (Metropolitan), VIC

Used to be good!

published

I called them and made a booking for the same day fitting and got a quote for 4 tyres (Pay for 3 and get 1 free for $414). Went to the store and got the job done but they charged me more than what I was quoted. When I told the store guy that I do have a quote for $414 his response was “ No it’s impossible! What I can do is to give you a free alignment next time!!” Paid the invoice and called the customer service, they checked my quote and saw the invoice and told me they will investigate it and will get back to me. I haven’t heard anything back!!!
I have been a loyal customer for more than 10 years but the last experience was shocking.

Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationRingwood
Bazcar
BazcarSydney Surrounds, NSW
  • 33 reviews
  • 21 likes

Beaurepairs

published

I recently had to get two front tyres for a pink slip on my old Toyota Camry. The regular supplier of tyres that I had used for the last 18 years had closed so I tried Beaurepairs at Gosford. They were clean, efficient, quick and they treated my old car with kid gloves, oh the tyres weren't that expensive either. Thank you to the guys at Beaurepairs. I now have a new tyre supplier.

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationGosford NSW
Beaurepaires
Team BeaurepairesBeaurepaires

Happy to hear you are happy Bazcar! Thank you for leaving us a review.

Wayne Gough
Wayne GoughHunter Region, NSW
  • 3 reviews
  • 1 like

Dishonest

published

I ordered and paid for a specific set of tyres a week before they were to be fitted. A couple of weeks after the tyres were fitted I noticed that they were not what I ordered. So I go to chat online and was told that I would have to fill out a feedback form. Having done that I get an email, that offered a pile of excuses why the cheaper tyre that I got was a superior tyre from the same brand I should have been told when I went to have them fitted or any time while I was waiting.
After a series of emails the store manager emailed with a semi-apology and a 'How may we rectify this issue for you?'

I have asked for a differential refund which I expect. Either way I will never trust Beaurepaires.

Product Quality
3/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
Store LocationMuswellbrook, NSW
Beaurepaires
Team BeaurepairesBeaurepaires
Wayne Gough
Wayne Gough
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Questions & Answers

Mandy S.
Mandy S.asked

I recently replaced two tyres on my 4wd and the guy at the service centre put the new ones on the front. I have subsequently been advised that they should have gone on the rear as having old ones on the back can cause aquaplaning. Researching on the internet supports my friends advice. Can you please let me know which is correct and why? Thank you

1 answer
Beaurepaires
Beaurepaires T.Beaurepaires

Hi Mandy,
Thanks for reaching out to us with your question. If you would like to clarify why this was performed on your 4WD, please contact the Beaurepaires store you visited for specific details.

Kind regards,
Team Beaurepaires

Get an answer from our members and Beaurepaires representatives

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