Received exceptional service instore and with the delivery and installation of my bed; and delivered on time. Competitive pricing also. Highly recommend Bedroom Trends Osborne Park.
Fantastic products and service couldn't fault anything.
I would definitely recommend Bedroom Trends to my family and friends.
Wonderful friendly staff the truck drivers were very friendly and helpful also.
Thanks to all the staff at Bedroom Trends.
No aftersales service
Nancy at Oconnor was fantastic and everything was very smooth. After that, she was on leave and it went downhill from there. Getting an answer on anything was not easy. After delivery I noticed there was a chip that had been stained over so I emailed, no answer, emailed again, no answer, emailed for a third time, no answer. I phoned, well I have never been so disgusted - Harrish was the rudest person I have ever dealt with. He said the photos looked small so they didn't take me seriously and had been busy. Plus Every excuse under the sun ...after that about grain and so on, even when I said a chip had nothing to do with grain. Even wanted me to go to Osborne park to look at the one he EVENTUALLY said he would swap over so I could check it before delivery encase I complained again (his words), An hour drive for us so I don't think so he complained it was going to cost them to deliver again.. what the. The furniture was lovely, delivery guys were fantastic, Nancy at POS was great but holy crap, my son was listening to what this guy was saying and he was even blown away. Left a very sour taste in my mouth and cant say I would recommend. Only an Ok for the good things although I want to give one star.
Fantastic product and Service
Thanks to bedroom trend osbornepark,Excellent service provided by Harris. He has great knowledge and very helpful. we bought king bed,Queen bed and car bed from there reasonal price and really amazing matress and great products so i would highly recommend to all of you plz go check discuss with them to made your purchase easy.
Great Service & Fantastic Customer Support/Products
Thankyou Bedroom Trends and an special thanks to the service Harish provided. We brought a custom bed and new mattresses for our new home. Absolutely amazing bed, could not source anything like it in Perth. We have a selective taste and Harish is looking to source buffets and TV cabinets, now one else provides that service.
I would highly recommend you go and discuss your needs with him.
Decided to buy the suite from Bedroom trends Osbourne park .We dealt with Phil who made this a enjoyable experience for us. very helpful and knowledgeable and pleasant to deal with .Unfortunately we have a small problem with the tallboy and the next part of the system does not work as well as the shop staff Hoping this can be resolved easily and we can enjoy our suite Apart from this I would recommend Phil at Bedroom trends Osbourne Park
Bedroom trends review
Les at malaga and phil at osborne park were really helpful and did everything they could to help but unfortunately whoever is in charge of deliveries needs to get their priorities straight, would definitely recommend the shop tho
Fantastic Customer Service
Thank you Bedroom Trends Osborne Park. Phil has been a pleasure to deal with, helpful, prompt and always willing to go the extra mile.
I purchased a custom made bed for my new home and Phil is assisting me in sourcing suitable furniture for the rest of my house.
I highly recommend you go and discuss your needs with him.
Excellent Product, excellent service and support
We have purchased a King and Queen size bedroom suite from O'Connor store , sales person was highly knowledgeable , very helpful , made our purchase very easy.
It was really a great experience to deal with Bedroom Trends and highly recommended.
Very good service
My husband and I bought a mattress from Bedroom Trends Osborne Park on the Saturday and it was delivered on the Tuesday, at a time convenient to us. We were impressed with the friendly service of Harish; it was a very easy process overall. It was great that they were able to remove our old mattress, too.
Great Service and Excellent Products
Great costumer service! I went into the Osborne Park store to find mattress and bed for new place. [Name removed] and [Name removed] helped me to find the best deal for my needs as I was on a budget. Though I caught them unprepared (as needed the matress straight away and they were about to close) the guys went out of their way and made sure I left with my mattress! Amazing!
My new mattress is by far the best I ever owned. With my previous mattress I used to wake up with neck and back stiffness, but now I am finally getting proper rest! The bed frame is elegant and sturdy and still practical (I can store stuff underneath). All in all definitely money well spent! 5 stars. Highly recommended.
What a wonderful experience I had today shopping for a new bedroom suite.
The staff at Bedroom Trends in Osbourne Park make furniture shopping easy.
From the warm helpful conversation on the phone to finishing the deal in person in the store, it was easy.
I can't wait to receive our new bed etc.
I have no hesitation recommending this store for quality and service.
We visited Bedroom Trends for the first time today and cannot speak highly enough of the service provided. We dealt with ([name removed]) who was very patient and knowledgeable about the products they offer in store. We are delighted with our new bedroom furniture & would highly recommend a visit to Bedroom Trends who have great EOFY deals.
Best Service, nothing too much trouble
Excellent service. Went out of their way to find the mattress I wanted. Would recommend Bed Room Trends to get what you are looking for.
Ask for Phil
Friendly and helpful
This was a very friendly company. they gave us a lot of good advice. They designed our master bedroom and i must say this was one of the cheapest but best looking master bedrooms especially the bed was a beautiful and comfortable bed. We tried a lot of showrooms but they had the best deal.
Bed good - delivery / install team shocking
Monitor the delivery truck and the installation crew carefully! CAUTION!!! Damaged trees and cracked walls in bedroom. Don't let them in your home.
overcharge, appalling customer service and delivery!
I bought a mattress from the store Bedroom Trends in Joondalup. First, the mattress' in store are over priced and they even display '50% off' signs everyday for the last 6months (lying)! Then they delivered the wrong mattress to us...3 times!!!! And kept saying its the correct one and they gave us the most expensive one (it was actually just there crappy old stock and was nothing like the one in store which we ordered). So they said 2-5 working days to deliver but ended up being 3 weeks. And during those weeks, even after they kept delivering t...he incorrect product and wasting our time they never rang or apologized, we had to keep chasing them! They keep saying ok I'll ring you back later with more information but never do. Appalling customer service! Highly recommend to not buy their mattress'. They also just blame everyone else and lie straight to you, do not trust the Joondalup store!
Terrible delivery service
Friendly and helpful staff, but the delivery service is really bad. I took an entire day off work because they don't deliver on weekends. The bed didn't come, even though I'd confirmed that morning. Then it was really hard to get hold of someone when I called at the store to check when they were coming.
Good quality products.
Good product, helpful service, exceptional delivery and installation
My experience with Bedroom Trends was good.
The product itself is impressive (Kincaid queen bed, bedside tables and dresser table with mirror).
The service was mostly helpful, there was a slight disconnect regarding delivery date and time but we received our product in the end.
The best part was the exceptional delivery and installation service provided by Ryan. He was friendly, helpful and took a lot of care to ensure that we got what we were promised.
Reliable, inexpensive, friendly
Communication between departments may have lacked slightly
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|Category||Online Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom and Mattresses||Bedroom and Mattresses|
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