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Beds R Us Physical store

Beds R Us Physical store

3.9 from 31 reviews · View Statistics

Reviews

4.3

23 reviews
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Rachel

Rachel Greater Melbourne (Outer), VIC

Amazing customer service

published

Amazing customer service provided at the Kilsyth store. I walked out 100% happy and would highly recommend shopping here if you ever need a bed or mattress

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKilsyth, Vic

Absolutely shocking

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationCampbelltown
Jan

JanSouth East Queensland, QLD

This is perfect! Cannot wait for my delivery

published

Store was easy to find. Staff member (Joy) was very helpful and so friendly. I purchased 2 mattresses for my self and my son, we cannot wait for it to be delivered as they are extremely comfortable. Would recommend to all.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBeds R us in loganholme
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The reviewer stated that an incentive was offered for this review

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Shellie

ShellieHunter Region, NSW

  • 3 reviews
  • 2 likes

Lied too and ripped off Warners Bay Beds R Us -0 stars

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Store LocationBeds-R-Us Warners Bay nsw

Faulty product. Refused to supply a refund. Bad customer service.

published

The bed arrived with a missing bracket to attach the bedhead. The store was immediately contacted on the day of delivery but the manufacturer failed to contact me to fix it. After a month of no help I requested a refund for the bedhead that I could not use but I was refused. The issue is still unresolved. It’s such a shame because the bed is great. The customer service is terrible.

Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationBankstown
2 comments
Beds R Us
Bru A.Beds R Us
Ella
Ella
Liam M.

Liam M.Sydney, NSW

Beds R Us Bankstown - great service and phenomenal products.

published

Very good layout of the store. Great service and excellent products. Very comfortable product, I will and have recommended these products to nearly everyone.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBankstown NSW
1 comment
Beds R Us
Bru A.Beds R Us

Dear Liam, it was a pleasure to serve you. Thanks so much for taking the time to review and help other people in their search for a comfy bed. May it continue to give you good rest for a long time!

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The reviewer stated that an incentive was offered for this review

Angela

Angela Sydney, NSW

My family and I came in store today and we were very happy with everything

published

Today my family and I came in store at wetherill park branch, this company is highly recommended great customer service with great spacial deals.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWetherill park 2164 NSW
1 comment
Beds R Us
Bru A.Beds R Us

Fantastic, Angela! Thanks for taking the time to review Beds R Us Wetherill Park!

Exceptional customer service

published

We went to BedsRus in Lower Hutt and were served by Allan Griffin. Allan provided exceptional service from start to finish. He helped us to choose the best mattress for us, his product knowledge was outstanding, he was genuine, warm and professional. His service would be some of the best we have ever received. We love our new bed, thanks Allan! Darryl & Leanne

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBeds R Us Lower Hutt

best nights sleep had in years

published

I look on line then went into Beds r Us at lake Haven. Great rang of beds
Service great, delivery prompt & professional. Staff wonderful

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationBeds r us Lake Haven Central Coast NSW
1 comment
Beds R Us
Bru A.Beds R Us

Dear Shell, you are very welcome. It was a privilege to serve you, and please enjoy many peaceful sleeps. Beds R Us Lake Haven

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The reviewer stated that an incentive was offered for this review

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Leo M.

Leo M.Sydney Surrounds, NSW

so far we are happy with the purchase

published

The service was very good. We were asked if we needed help and we said yes. Happy with the quality of the product and there was no assembly needed

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLake haven
1 comment
Beds R Us
Bru A.Beds R Us

Dear Leo, we are so happy to have been of service. Thank you for taking the time to leave a review for us! Beds R Us Lake Haven

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The reviewer stated that an incentive was offered for this review

Mattress is perfect and bed is what we wanted

published

Staff where great help. Great products. Delivered quickly and easy to esemble. Mattress is perfect, exactly what we wanted and the bed is so nice!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationCambridge Tasmania
1 comment
Beds R Us
Bru A.Beds R Us

Dear Shenaye, we are so glad to have been of assistance. Sleep well! Beds R Us Cambridge

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The reviewer stated that an incentive was offered for this review

Michelle

MichelleCentral Highlands and Goldfields, VIC

Great Nights Sleep

published

Our recent purchase from DTC store was effortless. Friendly staff, great customer service, excellent value and our mattress is comfy

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBeds R US Ballarat
1 comment
Beds R Us
Bru A.Beds R Us

Dear Michelle, you are very welcome. We are so glad to have served you and look forward to seeing you in future.

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The reviewer stated that an incentive was offered for this review

BaranClan

BaranClanHunter Region, NSW

  • 4 reviews

Professional customer service without any problems!

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationBeds R Us Warners Bay NSW
1 comment
Beds R Us
Bru A.Beds R Us

Hi Baran Clan thanks for taking the time to let us know, and we look forward to serving you again. Beds R Us Warners Bay

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The reviewer stated that an incentive was offered for this review

Mattress

MattressIllawarra, NSW

Great Service

published

Great service and found the mattress we where looking for straight away. The staff were very informative and very descriptive about the product ( Swisstek). I would recommend them to everyone.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationDapto NSW
1 comment
Beds R Us
Bru A.Beds R Us

Thank you for taking the time to review. We are so pleased to have assisted you at Beds R Us Dapto and Warrawong.

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The reviewer stated that an incentive was offered for this review

Elliana R.

Elliana R.South East Queensland, QLD

  • 2 reviews

Amazing service and products

published

I went into their store to buy a new mattress and bed frame and was really impressed with their service and the gentleman who helped me was very polite and professional. their range is good and their store has a friendly and inviting atmosphere which I loved. will definitely be coming back here to buy my son his bed once he outgrows his crib.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Beds R Us
Bru A.Beds R Us

Dear Elliana, thanks for taking the time to leave a review. We look forward to assisting you in future.

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Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and Mattresses
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