Beds R Us Australia Questions

Randell C.3y · Beds R Us Australia

bad r us in birsbane

Beds R Us Australia DM 3y

Good morning Randell, thank you for your review. If you would like to find your closest Beds R Us store, please follow this link external link

We hope you have a great day!

The Beds R Us Support team

Michael T.5y · Beds R Us Australia

Hello to whom is the person in charge of making my mattress from beds r us, now I’ve not even had the mattress for 6months. I purchased this at lakehaven beds r us,. There is some steel wire or spring, that is broken and sticks through the side of the mattress which unknowingly cut the back of my leg. I’m a little bit disappointed as I’m not getting no we’re with my issue, if someone has not gotten back to me by closing time tonight, I will be posting a picture of the wire sticking out the side. On social media of this problem,,,,and will make sure that no one else will buy your mattresses. Michael Taylor

Beds R Us Australia DM 5y

Hi Michael, I am sorry to hear about this problem. Please email Beds R Us Support Office with the make and model of your mattress and we will be able to point you in the right direction for a warranty claim. The best email is admin@bedsrus.com.au Many Thanks, Beds R Us Support Office.

Joanne7y · Beds R Us Australia

Our bed is too short & is already dipping under body weight. Very unhappy as when I first complained, at 2mths, I was told this is still considered average length - at 203cm I disagree. I was told I’d get used to it but when I returned to the store 9mths later with the same issues, it had closed down?! It wasn’t a cheap mattress. We are very disappointed. Unsure where to go or what to do next?

Beds R Us Australia DM 7y

Hi Joanne, sorry to hear about this problem. If you would like to reply here (public) or if you'd prefer to have a private conversation you're welcome to contact us through our Facebook page (https://www.facebook.com/bedsrusau). Please let us know (a) what store you bought from and (b) what mattress make and model you bought, we may be able to assist you further.

Joanne 7y

replied through Facebook

Pen10y · Beds R Us Australia

What is the best type of mattress for a hot humid climate (Far North Queensland). I get hot easily so looking for the "coolest" mattress available. Anyone know?

Arnold Ronald 10y

Hi Pen,

I'm not an expert in this field and would suggest speaking with the staff at bedsRUs Bundall on the Gold Coast, they certainly helped me.

Thanks and Best Regards

Sharolyn Chislett11y · Beds R Us Australia

What am I paying for when I buy a DEVOTION mattress? ( in Sanctuary range)

brian 11y

Not sure I can't answer that question as I bought a slumberzone mattress from them though perhaps you could try contacting bed manufacturer to find out what materials they use actually in the bed or you could try typing into the google Australia search engine on the internet to possibly get the answer / I found the slumberzone mattress to excellence @ absolutely outstanding

brian 11y

Also usually when someone pays 1000 dollars plus usually it's an alright mattress

jaber 11y

Hi Sharolyn, I do not know; what I do know is that I paid far too much for the Mattress I bought and it was not at all suited to a hot climate; the fancy looking layer on top with the fancy name turns out to be nothing more than a piece of foam. The foam makes one cook at night time.

Thank you

Colin D 11y

From my experience, the quality is sub standard if made off shore, which most is !! And the pricing is over the top. Pay special attention to what you are purchasing !!