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Beds R Us

Beds R Us (page 5 of 8)

Physical store, Online store
3.3 from 119 reviews · View Statistics

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Beds r us mittagong

published

Seems like all these reviews on beds r us and sleepheadcare 5 star - that is until they sell you the wrong bed and refuse to help you or replace the mattress. There is a 30 day change your mind policy and they don't stick by it. I spent $5000 in this store and they refuse to help after 7 days the mattress was way to hard and pocketcsprings configuration make you feel like you're sliding backwards. Latex way too hot and sticky - in winter! Never shop in this store. willing to help until there's a problem!!!!!

darryl1959
darryl1959Campbelltown, NSW
  • 4 reviews
  • 3 likes

Campbelltown NSW, misleading advice & bad after sales service

published
TruthForAll
TruthForAllSouth East Queensland, QLD
  • 9 reviews
  • 4 likes

Do NOT believe their advertisements.

published
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MindSpace
MindSpaceChristchurch
  • 2 reviews
  • 1 like

If you shop with these sharks, expect to get bitten.

published

The matress that was delivered WAS NOT THE ONE I PAID FOR!!!

published

Selected a mattress in store, paid for it as well as a $55.00 delivery fee. No wonder the boys were reluctant to take it out of it's dusty cover- it's a completely different mattress! Grey cover, hard as a rock, no springy sides and NO PILLOW TOP!

Great service = Comfortable Bed

published

We purchased a bed at Taren Pt in 2014 on the recommendation of our daughter who briefly worked for Beds R Us ( another store) John recommended our King bed which is the most comfortable bed ever. We recently recommended Beds R Us to our other daughter and her partner and they could not fault the service from Sandy and John during the purchase of their bed.

Great service and advice

published

Bought king single mattress and bed frame at Wetherill Park store back in January. Staff is very friendly and welcoming, helped a lot with choosing the right bed and comparing the prices. Offered us plenty of discounts as it was the new year. Bed arrived on the arranged time for delivery.

cath
cathdenman
  • 15 reviews
  • 4 likes

Excellent product and advice

published

We bought 2 double essemble beds from beds r us.Staff were extremely helpful. Their knowledge of there products impressed us.
They advised us of products that were 100%australian made as some mattresses contain imported springs.This was a request of ours.
We purchased durable affordable sleepy head support 4 u eterna essembles.With excellent comfort and breathability. They also have a 10 year guarantee.
Staff offered a discount and stored our beds for 2 weeks until we were able to collect .
We highly recommend them.

Vicki Wheeler
Vicki WheelerBrisbane, Queensland
  • 2 reviews
  • 1 like

Great Mattress and Base, Excellent Customer Service.

published

Bought a mattress and ensemble base and headboard from the Lawnton store. It was a great price, was given excellent advice and customer service in store. Paid approx $1400 for all and very happy with my purchase, very comfortable. Was delivered the day after purchase and assembled for me, excellent communication regarding delivery and they took away my old mattress and base free of charge. Very happy with the whole experience.

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Perfect

published

Good services, very friendly and try to get out of there way to make customers happy and satisfied. Will shop again.

Went in for a look bought the mattress

published

Arrived at store half hour before closing, staff member was patient, knowledgeable and happy for me to keep trying any mattress till satisfied. Willing to negotiate and do a great deal. Nothing was too much trouble. Hope the mattress will give me the satisfaction. Very happy with McGregor store.

John
JohnMid North Coast, NSW
  • 7 reviews
  • 5 likes

Beds r Us Coffs Harbour

published

BEDS R US WARWICK FARM

published

Great service, very friendly and approachable staff who look after their customer's needs. Very happy with the services provided by very friendly staff.

SPIDY
SPIDYThirlmere

Beds R Us Campbelltown

published

I went in store, 10 minutes prior to closing. The salesperson showed me a couple matress. It was a quick and easy dicision. Recommend visiting the store

Hassan
HassanSydney
  • 2 reviews
  • 2 likes

Beds R Us Warwick Farm- Wonderful Experience

published

All we wanted was comfortable mattress at affordable price and Syed at Beds R Us Warwick Farm described products thoroughly. He was so professional and knowledgeable that we did not have any trouble to buy what we were after. Big thumps to him and his team for such an excellent customer service.

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Page 5 of 8

Questions & Answers

Joanne
Joanneasked
Beds R Us

Our bed is too short & is already dipping under body weight. Very unhappy as when I first complained, at 2mths, I was told this is still considered average length - at 203cm I disagree. I was told I’d get used to it but when I returned to the store 9mths later with the same issues, it had closed down?! It wasn’t a cheap mattress. We are very disappointed. Unsure where to go or what to do next?

2 answers
Beds R Us
Bru A.Beds R Us

Hi Joanne, sorry to hear about this problem. If you would like to reply here (public) or if you'd prefer to have a private conversation you're welcome to contact us through our Facebook page (https://www.facebook.com/bedsrusau). Please let us know (a) what store you bought from and (b) what mattress make and model you bought, we may be able to assist you further.

Joanne
Joanne

replied through Facebook

Pen
Penasked
Beds R Us

What is the best type of mattress for a hot humid climate (Far North Queensland). I get hot easily so looking for the "coolest" mattress available. Anyone know?

1 answer
Arnold Ronald
Arnold Ronald

Hi Pen,
I'm not an expert in this field and would suggest speaking with the staff at bedsRUs Bundall on the Gold Coast, they certainly helped me.
Thanks and Best Regards

Sharolyn Chislett
Sharolyn Chislettasked
Beds R Us

What am I paying for when I buy a DEVOTION mattress? ( in Sanctuary range)

4 answers
brian
brian

Not sure I can't answer that question as I bought a slumberzone mattress from them though perhaps you could try contacting bed manufacturer to find out what materials they use actually in the bed or you could try typing into the google Australia search engine on the internet to possibly get the answer / I found the slumberzone mattress to excellence @ absolutely outstanding

brian
brian

Also usually when someone pays 1000 dollars plus usually it's an alright mattress

jaber
jaber

Hi Sharolyn,
I do not know; what I do know is that I paid far too much for the Mattress I bought and it was not at all suited to a hot climate; the fancy looking layer on top with the fancy name turns out to be nothing more than a piece of foam. The foam makes one cook at night time.
Thank you

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Beds R Us

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CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom and MattressesBedroom and Mattresses
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