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BWS Online store

BWS Online store

1.5 from 51 reviews · View Statistics

Reviews

1.0

4 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(4)
  • Product Quality
    2.0 (3)
  • Return Claim MadeYes (4) · No
  • Customer Service
    1.0 (4)
  • Shipping
    1.0 (3)
Previous
Next
Steve
SteveBrisbane
  • 9 reviews
  • 4 likes

Useless

published

The company they use for delivery can't understand an address.
Lie about knocking on the door and sitting out the front of the address.

Don't use bws delivery!

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Dan T.
Dan T.Metropolitan Adelaide, SA

One star is too many

published
Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeYes

BWS doesn't care that drivers don't deliver orders.

published

Placed an order but driver arrived late, after wife had gone to do laundry. He called and I suggested leaving it at door- contactless. He stated he could not and was returning items to store. Delivery marked delivered, but repeated emails to BWS, unanswered calls, a message on Instagram, still no refund. BWS should mean Buy With Suspicion

Customer Service
Incentivised ReviewNo
Return Claim MadeYes
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KCC
KCC
  • 2 reviews

Same day delivery - False advertising but will still take your money

published

Before order it states delivery within 60 minutes. You place the order they take your money then it says delivery to be 3pm next day! Called store and confirmed they stop delivering at 7 (I ordered at 6:30) attitude plus when called to cancel. SUGESTION: have a cut off time for orders. It’s very frustrating when you order something under the impression you “Deliver in 60 minutes”. Just do what you advertise!

Product Quality
Customer Service
Shipping
Incentivised ReviewNo
Return Claim MadeYes
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Questions & Answers

Jill
Jillasked
Online store

I am looking for Great Northern ZERO in cans. Who has it in stock??

No answers
Jill
Jillasked
Online store

Looking for Great norther ZERO in CANS please

No answers
Abc777
Abc777asked
Online store

How long does it take to receive a refund for an order cancelled by BWS? I used an European debit card

2 answers
ASC
ASC

Weeks. Hope you got yours in in 11 months ‍♀️

Abc777
Abc777

Yep

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BWS Online store

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