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BWS Online store

BWS Online store

1.6 from 54 reviews · View Statistics
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Reviews

1.6
54 reviews
  • Product Quality
    4.5 (2)
  • Return Claim MadeYes (0) · No (2)
  • Customer Service
    3.5 (2)
  • Shipping
    3.0 (1)
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CHRISTOPHER
CHRISTOPHERMetropolitan Adelaide, SA
  • 4 reviews
  • 3 likes

Disappointing lack of service

published

I've used BWS order online and pickup in store several times, and it's fine when the goods are in stock. However, a simple request for one bottle of Baileys proved too hard and although it was ordered and acknowledged 8 days ago, I haven't heard a word from them. It still shows "we're on it" but they're not on it to well! Why bother having the facility if it's not done properly?

Product Quality
Customer Service
Shaxpier
ShaxpierSydney, NSW
  • 42 reviews
  • 11 likes

Solid Offering

published

If I ever feel a drink is in order this has become my usual go-to store. The app functions great as does the browser-based ordering. One competitor at least should take a lesson from the App this place has.
Click and collect is always ready very fast, and the staff efficient and polite.

Delivery is offered and it works and reasonable I guess but no longer "free" for orders $100+, which was fantastic whilst lasted.

I now usually just click n collect as so local.

Their offers are often extremely tempting I find. Nothing against using others and sometimes do...
My experience. My couple of local BWS outlets.

Product Quality
Customer Service
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Questions & Answers

Jill
Jillasked
Online store

I am looking for Great Northern ZERO in cans. Who has it in stock??

No answers
Jill
Jillasked
Online store

Looking for Great norther ZERO in CANS please

No answers
Abc777
Abc777asked
Online store

How long does it take to receive a refund for an order cancelled by BWS? I used an European debit card

2 answers
ASC
ASC

Weeks. Hope you got yours in in 11 months ‍♀️

Abc777
Abc777

Yep

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BWS Online store

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