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BWS Online store

BWS Online store

1.5 from 51 reviews · View Statistics

Reviews

1.5

51 reviews
  • Product Quality
    5.0 (5)
  • Return Claim MadeYes (0) · No (6)
  • Customer Service
    5.0 (4)
  • Shipping
    5.0 (2)
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VickiJ.
VickiJ.
  • 2 reviews

Fantastic service

published

I've ordered from BWS online several times now and am very impressed, my order is usually delivered very quickly and by lovely people, I couldn't recommend them highly enough

Product Quality
Customer Service
clubped
clubpedSouth East Queensland, QLD
  • 7 reviews
  • 1 like

On time - Every Time!

published

Given the number of negative reviews I am seeing there must be good & bad delivery areas. We are in Kallangur and have never had an issue with any of our orders. The orders are packed & dispatched usually within the hour - or worst case a couple of hours. The Sherpa delivery guys are simply outstanding. We get a txt message when they are leaving & another txt message when the order if dropped at the door. Most of the delivery guys stand well back & hang around until you come to the door. An outstanding service.

Product Quality
Customer Service
tlyoul
tlyoulGreater Melbourne (Metropolitan), VIC

DELIVERY SERVICE

published

Fantastic service , placed order online and delivered FREE under 1 hour. Excellent as always will continue to use this service. Have used several times and has always been excellent and well tracked service.

Product Quality
Customer Service
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Sandra Smith
Sandra SmithAU
  • 2 reviews
  • 1 like

The best customer service

published

New staff member Vasilli at BWS at Cowes has awesome customer service. Super friendly and helpful. We need more people like him working in the industry. Keep up the good work Vasilli.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Mitch
Mitch
  • 7 reviews
  • 9 likes

Fantastic service.

published

Purchased some Heineken from BWS online.
Expecting it to take forever to collect but the call was super prompt and friendly and the service was fantastic. Thanks very much for the great job.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Taylor
TaylorSydney
  • 21 reviews
  • 8 likes

What a service!

published

I ordered a lot of wine online this morning to stock up following a bws sale. The ordering was easy, the drop off time easy and the delivery guy great. A lovely note about a small change in our order to something of higher value so I can’t complain!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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Questions & Answers

Jill
Jillasked
Online store

I am looking for Great Northern ZERO in cans. Who has it in stock??

No answers
Jill
Jillasked
Online store

Looking for Great norther ZERO in CANS please

No answers
Abc777
Abc777asked
Online store

How long does it take to receive a refund for an order cancelled by BWS? I used an European debit card

2 answers
ASC
ASC

Weeks. Hope you got yours in in 11 months ‍♀️

Abc777
Abc777

Yep

Get an answer from our members

BWS Online store

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