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bundling orders together to save money
It has happened 3x from save store, Baybrook. Called the customer service again and was told they would refund me the delivery fee, told I wasn't happy. waited 10 min on the line and yet order was at same place. They didn't care again. Go pay 15 dollars delivery to dan murphys, you will save the trouble and the alchool price will be cheaper. Just don't
Btw, this is the 3rd time this is happening. I have photos of the estimate delivery time and photos of the products still on the same spot 1:30min later...
BWS doesn't care that drivers don't deliver orders.
Placed an order but driver arrived late, after wife had gone to do laundry. He called and I suggested leaving it at door- contactless. He stated he could not and was returning items to store. Delivery marked delivered, but repeated emails to BWS, unanswered calls, a message on Instagram, still no refund. BWS should mean Buy With Suspicion
Same day delivery - False advertising but will still take your money
Before order it states delivery within 60 minutes. You place the order they take your money then it says delivery to be 3pm next day! Called store and confirmed they stop delivering at 7 (I ordered at 6:30) attitude plus when called to cancel. SUGESTION: have a cut off time for orders. It’s very frustrating when you order something under the impression you “Deliver in 60 minutes”. Just do what you advertise!
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