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Beer Wine Spirits

Beer Wine Spirits

Online store, Physical store
1.8 from 162 reviews · View Statistics
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Reviews

  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Customer Service
    1.0 (1)
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Good store ... new staff member is not so good

published

Chirn Park store.. New younger guy with long hair is very lacklustre .. even redid his ponytail whilst he was serving me today.
When I walked into store he was sitting behind counter in corner. White wine single bottles scattered on floor in front of fridge whilst he sits and does nothing... bad ooh&s... no friendly skills whatsoever

Product Quality
5/5
Customer Service
1/5

To hard to get trolleys for beer

published

Mentone store went in to get box beer and 3 bottles of wine asked man behind counter you got any trolleys bit difficult to carry ha said “ no to hard to get them & keep in store “ so 2 trips to car wouldn’t bother going back all too hard

Modified Success
Modified Success
  • 2 reviews
  • 3 likes

manager here is awful and only wants to sell top prices

published
Bvoz
Bvoz
  • 4 reviews
  • 1 like

Not a great selection

published

I found there was not a great selection of Chardonnay available. Either were 20-25 bottle or $7 bottle not much in between

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Bad Management !!!

published

Last night I was in BWS, Penrith and the Manager made the biggest seen yelling at one of her staff members yelling "you are very rude to me ' which was so unprofessional and terrible the poor staff member almost cried in front of everyone in the store. This young lady has the best customer service and from what i could hear and see she was not rude at all to her manager. My heart goes out to the poor girl. How could BWS hire a manager so terrible, cruel and pick on from what i know the best staff member at the penrith outlet. I was absolutely appalled.

Krys
KrysGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

Good service

published

Had a good variety of drinks to choose from at a good price. Should specify which ID's are suitable at the front; just to avoid confusion- wouldn't accept interstate ID card. Luckily had my passport

Pedla
PedlaTasmania
  • 2 reviews

I used to shop here, but now...

published
harmonysweetpea
harmonysweetpea
  • 33 reviews
  • 11 likes

OK

published

BWS tends to be where we go only when we want to pick up a quick item on the way to a function or party. They are not as cheap so we would not shop their for bulk purchases with the exception of the wine sales they sometimes have.
BWS are conveniently located in many shopping centres or smaller shop complexes, making them easily accessible. They have some good sales, including regular 30% off 6 bottles of wine. They have a reasonable variety of alchol, including some gift items in special packaging.
They can be a lot more expensive than some of the bigger stores and often have much less variety compared to somewhere like Choice or Dan Murphy's due to their smaller store sizes. The stores are quite cluttered too.

twink118
twink118Metropolitan Adelaide, SA
  • 240 reviews
  • 28 likes

OK

published

Even though i find them a little to pricey for my budget you do often find some nice gifts in there for example i found a lovely boxed set of beers for every state in australia for a very reasonable price and you cant get it in any other bottle shop. Things like this make nice presents for beer drinkers. I tend to shop here when they have good promotions on but other then that i dont really bother with them that much.
They have some quirky items that you wouldn't normally find in other bottle shops. There are a lot of these shops around.
I find them a little to pricey for my budget.

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Questions & Answers

Jill
Jillasked
Online store

I am looking for Great Northern ZERO in cans. Who has it in stock??

No answers
Jill
Jillasked
Online store

Looking for Great norther ZERO in CANS please

No answers
Abc777
Abc777asked
Online store

How long does it take to receive a refund for an order cancelled by BWS? I used an European debit card

2 answers
ASC
ASC

Weeks. Hope you got yours in in 11 months ‍♀️

Abc777
Abc777

Yep

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Beer Wine Spirits

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