I had a bad experience related with the service, I called them and I asked if they have a PRS custom 24 with floyd Rose in stock as I needed it asap for my further gigs and they told me they had and I could separate one for me and get it straight away if I want.
I ordered and PAID it online it but 10 days later their told me they ran out of these guitars in stock so they have to ordered again which takes around 3 months to arrive.
I was upset because from the beginning I had the feeling they didn't treat me as a serious customer even when I ...paid a guitar of AUS1400, and of course eventually I couldn't have it for my gigs. After they apologise they promised a compensation that never arrived and they didn't reply my emails any more. Im disappointed with the company.
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