51 questions from our users
there is a vent on the rear of the oven for the bottom left hand side oven, can anyone tell me what it is for as this is a direct tube from outside to inside??
according to our tech team this is for ventilation
hi mark, no issues at all, but if you ever feel unsure please give our customer care team a call on 1800 444 357 and we can assist :)
Hi there when I have a frying pan on the stove top the oil or butter goes to the back of the pan can the legs at the front be adjusted to level the stove top please???
Please give us a call on 1800 444 357 so we can assist :)
My oven door on the right won’t stay shut when in use. It seems to be a magnet issue. Is there a fix for this please
Hi lindsay. Unfortunately you will need to put in a service request. They replaced my door when i had the same issue. I no longer have the belling had it refunded after 18 months due to all the faults it had. Start checking for rust bubbles now too. Good luck
sorry to hear, please give us a call on 1800 444 357 so we can discuss :)
My Belling Oven is just out of 3 warranty and over the past 3 months, this oven is playing up.
When you use the baking oven (bottom Left) and use the left side of the gas cook tops after a few minutes the oven cuts out.
If you keep the cook tops running and try and turn the circuit break on - in constantly trips.
Initially, I thought this was happening only when the oven is running at around 200C, but last night I discovered that at 160C this was happening when the left cook tops were on.
Once i turned off the left cook tops and moved the pot to the right side, then turned the circuit breaker on---It worked.
I haven't tried isolating the the problem to the right side and that is if you turn the right roasting oven on and use the right gas cook tops whether the same will ok. (something I will try today)
The oven is on a separate circuit and no other appliances or GPO are connected to the circuit.
The problem started about 3 months ago.
Seems strange especially after paying 4k for this oven.
Seems to me the the internal wiring has a relay of some kind that is tripping off when it is heated. I think there is wiring under the cook top plate that has perhaps lost its insulation and this is over heating and shorting out the circuit breaker.
Previous Westinghouse oven ran over 10 years, No hitch, and was sold as secondhand... in good nick.
Please advise me what is happening here!!!!!
sorry to hear, please give us a call so we can discuss over the phone, 1800 444 357 :)
The larger door on my oven does not stay closed properly when I use it. Is this covered under warranty even if the oven is over the 2 year mark?
please give us a call on 1800 444 357 to discuss :)
The manual has 240v single phase/ 3 phase on it.
Can you please confirm if the oven can be run on single phase power without compromise.
This unit can be connected to 1,2 or 3 phase.
Providing adequate supply is available and the cables are correctly sized – single phase will be fine without compromise
Having trouble working out how the grill works and the instructions aren’t helping me.. can anyone advise how to turn it on and make it hot enough to grill please?
sorry to hear, can you please give us a call on 1800 444 357 so we can discuss over the phone :)
ive now used the lower left side oven about 5 times, and it still exudes an odour that i assume is from the enamel coating. how long will this last as it is incredibly overpowering and unpleasant? to others who have had issues with the large door on right side not closing properly during the cooking process, we had the same, it has been repaired but i wonder how long that will last before the door needs to be replaced again? seems to be quite a severe design flaw with the use of magnets on such a large door and intense fan. thanks
Hi, I bought a Belling induction 90cm last year and had it installed in November. I haven’t registers the warranty because it required the model number in the back and it’s already installed. However o recently bought a thermometer to check as it is constantly high in both ovens. My last cake was cooked at 60degrees in the knob but the therms was reading anywhere from 159 to 200. This was a pricey oven and Cake baking and decorating is my serious hobbie. Can you help me?
Sorry to hear, please give us a call on 1800 444 357 to discuss :)
I have a belling 90cm duel fuel and i love it. however i removed one of the knobs to clean it and cant get it back on!! is there a trick to it?? i have 4 pieces, the black knob, a spring, a round silver piece and a thin round plastic piece. its driving me nuts. I have searched the internet but have found nothing to assist me.
sorry to hear, please give us a call on 1800 444 357 so we can assist
Can I run the right hand oven with just fan and no heat. I am trying to air dry Quince Paste
Unfortunately there needs to be heat coming from the oven when its on
We have a Red Richmond oven and would like to know if it is possible to change the door front to black?
Unfortunately the doors you purchased have to stay the same.
We have the Richmond 900 with the big double burner in the middle. I can't get anything hot enough and it takes forever to light it. Is there an adjustment?
Hi David B,
We are sorry to hear of your experience, could you send us your contact details via private message so we can have someone from our team assist you? Alternatively you can contact us on 1800 444 357.
Hi we bought a Belling BR900DF a few months ago from Harvey Norman and have just used all three ovens together for the first time but the power kept blowing and we worked out that we could not use the lower left oven with the top oven and right hand oven at the same time. Our power is isolated for the kitchen and power boards checked and ok. The lower left oven would not work at all with others on but is ok on its own. Any help?
Hi, Sorry to hear that you've had this experience with your new oven. We'll need to investigate it further, please private message your contact details and a member of the Customer Care Team will call you or alternatively you can call us on 1800 444 357. Thanks.
Sorry to hear, can you please call us on 1800 444 357 to discuss
I have a Belling Richmond 90cm dual fuel range cooker, purchased in August 2018. Scorch marks have appeared on the outside of the upper grill/oven (obviously from using the lower oven). Can you help?
Hi I have the belling classic 90 cm range. One of the knobs from the control panel has come off and on inspecting it i realised the red and green screws from the shaft have fallen off, how can this be fixed?
Hi Rose, this will require a technicians visit as these screws secure the internals of the appliance. We would suggest not using this burner until such a time the appliance has been deemed safe (to use) buy a qualified and authorised Belling technician or service partner. Please get in touch with us on 1800 444 357. Thank you.
Hi i have the richmond. And noticed that the bottom oven does not close 100%. Can hear the fan and can see condensation escaping and just noticed a bit if rust appearing where this happens?
Hey Casey, sorry that this has happened. Sounds like we will need to investigate with a site visit. Can you please contact us on 1800 444 357?
We have a dead mouse in the back of our stove. We think it is under the top. How can we take the top off?
This type of action would require an authorised Belling Service Partner or Technician. For us to arrange this for you, please call 1800 444 357.
I have just bought the Richmond 900 dual fuel the manual is atrocious where can I download a decent manual that shows what each setting means?
When installing the stove what is the recommended height of the stove burners above the finished cupboard height?
Are there any requirements for heat resistant surfaces at the sides of the stove?
650mm or > from cupboard, shelf, overhang, rangehood etc. 90mm to 400mm side clearance, with no provision for heat resistance.
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