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Bellriver Homes
4.4 from 96 reviews · View Statistics

Reviews

3.4

14 reviews
4
(0)
3
(0)
  • Build Stage
  • Customer Service
    4.2 (9)
  • Site Admin
    5.0 (1)
  • Timeliness
    4.0 (5)
  • Structural Integrity
    4.0 (1)
  • Plumbing & Waterproofing
    5.0 (1)
  • Electrical & Lighting
    5.0 (1)
  • Flooring
    4.0 (1)
  • Transparency
    4.3 (6)
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  • Verified customer

Bell River or Bell Ripoff

published
Transparency
Incentivised ReviewNo
Build StagePre-Construction
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  • Verified customer

So far..... very positive vibes, excellent customer service!

published
Customer Service
Incentivised ReviewNo
Build StagePre-Construction
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  • Verified customer

Still waiting for our site start date!

published

Our contract was signed in early August 2020 despite the website claiming "When you place a deposit we will allocate you a site start month depending on our availability, so you will know up front when your house will commence construction" it's the middle of December & we don't have a start month yet.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
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Alana Sharpe

Alana SharpeSydney, NSW

  • Verified customer

Easy process with great customer service

published

We have had a wonderful experience with professional and customer focused staff throughout. This is the first home we built and we were nervous about the process but from start to finish Bell River Homes and staff have been helpful, easy to deal with and explained every aspect of the contract which made a pleasant and stress free process. We are looking forward to continuing the journey with them.

Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
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Rachael H.

Rachael H.Illawarra, NSW

  • Verified customer

Exceptional Customer Service!

published
Customer Service
Transparency
Incentivised ReviewNo
Build StagePre-Construction
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Patrick QB

Patrick QBSydney, NSW

  • Verified customer

Amazing customer service experience!

published

I can not give high enough praise for the amazing level of customer service we have received from Client Executive Christine Gatwood. As First-Home Buyers, being new to the building process was relatively daunting at first but the time, effort and sincerity Christine has given to us has been amazing!!

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
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Rebecca M.

Rebecca M.Sydney, NSW

  • 2 reviews
  • Verified customer

Pre construction process

published
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
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Rhonda K.

Rhonda K.Central West, NSW

  • Verified customer

Exceptional Staff !!

published
Customer Service
Timeliness
Transparency
Incentivised ReviewNo
Build StagePre-Construction
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Ooznur

OoznurSydney, NSW

  • 2 reviews
  • Verified customer

Excellent staffs,helpful and very good quality and service for first home buyer

published

We went to few of the builders for building our home. Finally, we decide to go with Bellriver. It’s not about brand name or company’s name. It’s all about staff how wonderful they are with us starting from Kate Beeston ( Tender manager), Liz Latham ( customer service officer),Carlene Gomez (studio manager )
Immanuel Bekhit( site Manager ). Especially, Immanuel he is such a nice person with very high quality experience. He takes his individual job very seriously and works professionally and try to finish in perfection. So that all of his customers are happy with their first experience.
Very satisfied with the job done.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePre-Construction
Construction End DateJune 2020
Quote AccuracyEstimate was accurate
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The reviewer stated that an incentive was offered for this review

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  • Verified customer

Terrible

published

Revived quote on Lonsdale display home 3 weeks prior to the government announcing the 25k home builders grant. Called to say happy to go ahead with the build I was told By [name removed] the price had gone up 5k and I should hurry because it’s going up another 5k soon.

Incentivised ReviewNo
Build StagePre-Construction
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  • Verified customer

Just starting the process

published

The process so far is a bit disappointing. There obviously is a lack of customer staff to manage customer inquires and the design / drafting process. Not sure why this is but probably trying to cut costs. Will update more as the process moves forward.

Customer Service
Timeliness
Incentivised ReviewNo
Build StagePre-Construction
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Ellie

EllieSydney

  • Verified customer

So happy with Bellriver so far

published
Build StagePre-Construction
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Irfan

IrfanSydney, NSW

  • Verified customer

Is this a Joke??? Worst experience so far !!!

published

We are into 8th week and still waiting for Tender even after paying $1000 as Tender Fee (many other builders quote for free and within 2 weeks). They had promised that it will be ready in 2-3 weeks. Forget about tender, we haven't got floor plan yet with the changes requested and agreed upon with the Sales Consultant before making paying for it. Relationship Manager hardly responds to queries on time.

Worst experience to start with. Not sure if I will continue with them.
@

Build StagePre-Construction
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Amy

AmySydney, NSW

  • 3 reviews
  • 7 likes
  • Verified customer

Distressing, Horrible - The worst experience we have ever encountered.

published
Build StagePre-Construction
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Questions & Answers

Fiona D

Fiona Dasked

Has anyone built the Rosedale 24
I am after some photos inside and out side...please and thank you

No answers
dashmishra

dashmishraasked

Anyone with Bronte 42.Please share some pics

1 answer
Nick M.
Nick M.

Our one has similar facade shape

Dom Rego

Dom Regoasked

Please contact Dominic Rego [contact detail removed]
New build at 34 Victoria St Malabar NSW
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope
[email address removed]

1 answer
Bellriver
Bellriver

Hi Dominic,
Thanks for your enquiry.
We would welcome the opportunity to discuss this with you.
Please contact Bellriver on (02) 8858 6100 and we can set up a meeting to better understand your design requirements
Thank you
Bellriver Homes

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