Reviewer Photos & Videos
Don’t build with bell river. They are terrible at what they do. When your home is built and in warranty it’ll be littered with defects which will take them years to fix. You will have to deal directly with all contractors who never turn up to fix the work they should have done right the first time.
My Bellriver Home!
We have built several homes over the years with different builders. The experience we have had with Bellriver Homes was on the whole a positive one. Even though we had a few issues along the way, we got through them.
We must say we are blessed with the wonderful site supervisor, Mat Warton. He reported faithfully every Friday telling us where our build was up to etc.
He was totally honest with all his contact with us. His knowledge, respect and manner are an absolute credit to him and to Bellriver Homes.
Another staff member we would like ...to say thank you to is Liz Latham who was our communications manager and a very special person. No matter what came up, Liz was there to guide us through it in her calm and gentle way. Thank you Liz. Another person we would like to thank is Teigan Beckwith for her willingness to assist us in any situation. Last but not least, a BIG thank you to Bellriver Homes for delivering such a beautiful home for us. We hope to spend many more happy years ahead here.
Already feels like home
I had never heard of Bellriver Homes until I stumbled upon a tiny sales office on a farm in Box Hill in May 2016. The price was right and the floorpan was ideal for my family. I was impressed that a lot of the finishes were standard and didn’t need to be purchased as upgrades, unlike other project builders I’d encountered.
After a horrendously long wait for our land to register, Bellriver commenced our build in July 2018. There were one or two administrative issues with selections and communication with the customer service team, but as i enjo...y my new home, they already seem insignificant. Our site supervisor, Mat was incredibly efficient and has an excellent eye for detail, and kept me in the loop as much as possible. I particularly liked the opportunity to meet onsite for an inspection before the internal linings were installed. I work with a lot of newly built homes, and have seen some shockers over the years. There have been some small teething problems, but they have been fixed quickly with no stress. I can safely say my Bellriver Home is amazing quality and great value. It already feels like home!
Our Building Experience
Our Building Experience
We stumbled upon Bellriver by chance. It was the inclusions that won us over initially.
It all began in September 2016. We moved into our brand new Bellriver home in February 2019. Most delays were out of Bellriver’s control. The initial sign up process was simple as expected.
Once our $1000 deposit was processed our House and Land Package changed. Bellriver offered us 3 different blocks after the deposit was placed on a particular lot. “Taken off the market by the developer” is only one of many excuses we heard.... We took it upon ourselves to buy our own block directly from the developer – Crown Land. We still decided to build our home with Bellriver. Land registration required a long wait time, this we expected.
Good Builder, affordable prices
Our experience with bellriver homes was good. They were very responsive and direct and gave us the answers we needed straight away. Their affordable packages and quick turn out made our experience pleasant.
5 Month build. Very happy with our new Bellriver home!
We started our build process with Bellriver in September 2017. Since that time we have been very happy with the whole process with Bellriver. We attended the Oran Park display centre and spoke with Daniel. He went through a number of house designs and priced them to see what house would fit within our budget.
Being our first build the paperwork that was required for council etc. was explained to us step by step. The fixed priced site costs made it easy for us to budget how much the build would cost. We built the Bayswater 22 and made a numbe...r of changes which were done easily. The ladies at colour's selection helped us with adding things that were needed and were never pushy to spend money on things we didn't need. We started our build in Mid February 2018 and moved in Mid July 2018. Other than a few minor things that had to be fixed our build process was very smooth. Our site supervisor Manny contacted us every week to give us an update on how our build was progressing. After receiving handover in July 2018 the large majority of items on our defect list have been fixed. Would definitely recommend Bellriver homes, especially to first home buyers.
So happy with our experience with Bell River
We committed to building with Bell River back in 2016 and moved into our new first home last month. The delays were out of Bell River's control but once the land had been approved, they worked hard and quickly to produce our home. Despite a couple of hiccups along the way, we were so happy with the final product. The finishes on the home were great. To be honest, we wouldn't have been able to get through the last couple of months if it wasn't for our Site Sup Mat Warton. He kept us in the loop every week with his Friday phone calls, worked so hard each week to fulfill our dream of being in the home before Christmas. We will always appreciate Mat's honesty and ability to produce a flawless product. THANK YOU MAT & the team at Bell River!
Excellent Building Experience
We are first home buyers purchased a land, shopped around the market to find builder for about 3 months and finally ended-up choosing Bellriver Homes. We have never regretted for our decision throughout construction process. It started with Dane Oliver – Jordan Springs display home sales officer. He explained all the details and went through the initial process of house building. Tender pricing was very clear in terms of what is included in the pricing.
Communication manager Liz Latham was helpful to get the approval quickly and also you can ...
So happy with Bellriver so far
We are first home buyers who have just purchased a house and land package from Bellriver homes. Never in our wildest dreams did we think that we would be able to afford to build a house ourselves, but Bellriver have made that possible for us.
After reading a number of great reviews online, we attended the display home in Jordan Springs to inspect the features of the house. We loved the quality and the finishes, and our Client Executive Fred Van Urk took the time to sit down and discuss the possibilities with our budget. In comparison, a number...of other sales people from other building companies had laughed at our budget, and told us we wouldn’t be able to do much with it. Fred presented us with a package and a block of land that is absolutely perfect for us, and well within our budget. We were astounded that we had found something so affordable. Even our broker was shocked, and encouraged us to jump on the great deal that they had offered us. Our broker asked if Fred would be willing to have a quick chat over the phone about the features and location of the house with him, just to ensure that the right questions were being asked. Fred did so, and an hour later we put down our $1000 holding fee, which we were advised would go towards the overall deposit. Approximately one week later, we were given the land contract which was a lot faster than we were expecting. Our conveyancer looked over the documents, and any small issues that were pointed out were altered promptly. Fred continually liaised with our broker and solicitor without us even asking, and to be honest, a large proportion of the time we haven’t had to lift a finger because Bellriver staff have liaised so well with the people representing us. We added a number of inclusions to our plans, and Fred was never pushy towards us spending more money, and was upfront and honest about what we would/wouldn’t need. We then set a time for the tender appointment, and Greg and Fred took a lot of time sitting down with floorplans, facades, and the tender. Having never been through the process before, they were both patient with us when we had questions or didn’t understand elements of the tender and build contract. Fred once again was happy to speak to our broker and solicitor at the conclusion of this meeting, in case we had missed anything before we signed the tender. Changes to the progress payment schedule were requested by our broker, and these were altered by Bellriver on the spot without any issue. We then paid the tender acceptance fee, which we were advised also goes towards the overall deposit and signed the tender. We were worried about getting the valuation and unconditional approval back, and Greg was able to compromise with us and stated that he would hold off on moving the process forward by a week until we had the green light from the bank. A copy of the build contract and tender was immediately given to us, and emailed to our broker and conveyancer at the conclusion of the meeting. This was all within two weeks of first walking through the display home.
Is this a Joke??? Worst experience so far !!!
We are into 8th week and still waiting for Tender even after paying $1000 as Tender Fee (many other builders quote for free and within 2 weeks). They had promised that it will be ready in 2-3 weeks. Forget about tender, we haven't got floor plan yet with the changes requested and agreed upon with the Sales Consultant before making paying for it. Relationship Manager hardly responds to queries on time.
Worst experience to start with. Not sure if I will continue with them.
Distressing, Horrible - The worst experience we have ever encountered.
We were initially referred to Bellriver Homes by one of our best friends.
Subsequently, we made an enquiry, in the enquiry we very clearly stipulated the houses we were interested in, the size of our block and the fact that we were keen to discuss costs ASAP. The Chief Operations Officer called to confirm a member from his team would be in contact with me. The details of our expectation were discussed with the COO and the Sales Team Member, including budget, expectations, timelines etc.
The COO and the Sales Team Member confirmed they were a...ble to work with us and keep the price as close to our budget as possible. They advised they would make it work. After countless emails discussing plans, sizes, inclusions etc. we met with the Bellriver Sales Team f2f, where we again discussed our plan in further detail, costings, features, sizes of rooms and the new promotion about to be launched. After all of the back and forth of putting together and finalizing the plan, Bellriver requested we pay $1000 AUD for a tender fee. The $1000 was to bring our plans to life and subsequently a contract which contained a fixed price, in line wit our budget. When we arrived to our tender meeting, we were advised that they could not do the tender meeting on that specific day due to significant errors in the plans. This was very distressing to take as we had spent months looking for the perfect floor plan, only to have to completely alter it. After finalizing our new plans, yet again, Bellriver Homes confirmed the draftsman would work on it over the weekend and have something to us by the following Monday. During the meeting we also met the Head of Operations who advised he would be happy to discuss the tender f2f and even offered to come and meet us outside of business hours or at the Jordan Springs office.
An excellent outcome in quality and professionalism
We chose Bellriver Homes for the third time we built and were vindicated in our decision by the recent timely completion of the house to our complete satisfaction. The quality and appearance is of the highest standard as was promised by all BRH personnel we communicated with. Our sales consultant Daniel was personable, knowledgeable, helpful and importantly not your typical salesman. Our colour consultant at the BRH offices Nazneen assisted greatly with choices and suggestions in the various decisions that we made. Her approach was supportive a...nd informative. Our building supervisor Peter kept us informed of progress on a weekly basis and was available anytime to discuss any of our queries if required and on site if needed. He explained construction details in a manner clearly understood by us. He provided other sources of information owners would require once the handover took place. This aspect speeded up our settling in period. Two adverse experiences were in the electrical review and external media connection. I understand the electrical problem was a one off but the media (NBN,TV and Phone) needs more explanation by BRH especially to new purchasers. Building a new home can be a daunting experience but with the professionalism of Bellriver staff It was smooth.
A very positive experience!
I have got many homes built over the years by different builders and I must say building with Bellriver has been a very positive experience. The Sales team was very energetic and customer focused. The home designs were contemporary with the right range of accessories and fittings for us and best of all, the construction quality was very good and committed time lines were fully met. This was important for me. Throughout the build, the site supervisor, Paul Griffin was polite and approachable with an acute eye for quality. He earned my trust and ...represented Bellriver very professionally. The only area I felt that could do with more streamlining was better co-ordination between their internal office teams. However this was a minor point really. Overall, I would have no hesitation in building with Bellriver again.
We happened to go with Bellriver by chance, but rather thankfully so. We were looking for home and land packages near Edmondson park area and this package was presented to us. The salesman was keen to explain all the details and went through the initial process thoroughly. It was altogether a new experience for us, however, at each step he assured that everything will be fine with this offer and throughout the phases of construction. I had good working experience during the colour consultation and great experience with the electrical appointmen...t with YHC (Your Home Consulting). The site supervisor Peter called us every Friday throughout the construction period and kept us informed about the progress. The construction was quick and up-to the mark. Overall we had a great experience dealing with Bellriver.
Excellent building experience
I am extremely happy with the home that Bell River has built for us.
Particularly impressive was the fact that they started at the end of March (2018) and handed over the house on October 2nd (2018).
A huge shout-out to our site supervisor Immanuel Beckhit who not only kept us informed every step of the way but attended to any issues we reported immediately. The communication from Bell River staff across the board was great.
The build quality was also excellent.
A fantastic home building experience
My wife and I are so glad that we built our new home with Bellriver Homes. From initial discussions with their sales rep at one of their display homes right through to handover with our supervisor, the experience we had was nothing short of amazing.
To start, their fixed site costs were an absolute blessing for us, as we had limited savings to get into the property market. The colour selections process was enjoyable and they even provided morning tea and lunch! When we got to site, our supervisor was hands down the person that made this expe...rience as good as it was... he called every Friday to discuss progress, his timeframes were accurate, and he made time to see us on site when we wanted to have a look at how it was all going. Even 6 weeks after we've moved in, he's still proving very helpful with our queries. I'm not a builder, but my Father is and when he was checking out the build at the various stages of construction he was very impressed. He (my Dad) backed our supervisors comments and decisions, so we felt like we were treated very well and honestly during the construction. We had a few minor planning issues which our customer relationship manager was excellent in handling, and a few minor build issues where our construction supervisor handled efficiently and professionally (AND made sure it was exactly what we wanted!). There were no hidden costs along the way, and having lived in the house for 6 weeks now we are incredibly happy with the build quality. We tell everyone that will listen to us how good our build was! We have friends building houses with other building companies and our new neighbours are building with a different building company, and they have so many things to complain about... When I think back to the experience we had, we consider ourselves very lucky to have had such a great experience with Bellriver. Do yourself a favour and talk with one of their sales guys at your closest display home location!
my lovely Bellriver home
I built with bellriver homes because they have fix site cost. So there won't be no other cost to us. If they hit rock.. They started my house in may 2018 and I move in my home in September 2018 they built my house quick. Peter my supervisor ring me every Friday to update me. About my house me and my husband is happy with the house
By dream house came true because of bell River Homes
building dream home is always a challenging job. me and my wife received our first dream house delivered by bell rivers home. its always a matter of time how long they gonna take to built it, surprisingly it took them no longer than 3 and half months to handover it to me. the construction period went very quick and nicely and the process through the construction was very nice and smooth as we wanted. we started with the design and plans, the sales team very good, as we were new buyers that had no much ideas they provided me with lots of ideas t...hat has made my house so excellent. well done sales team. after that all the process of colour selection, electricity appointment and the handover was so smooth and hastleless. i would like to thank suzzanne russell, head of tenders and contract for the excellent support that she has provided. starting from our relationship manage Liz latham had a good communication with us about the registration and construction with the house.throughout the construction time Peter, our supervisor was excellent to the task. he was so informative that i don’t need to worry much about the house. every week he used to provide me the detailed information about what was done and what will be done nest week. he was professional and up to the task. Now talking about the quality of the product that has been used is excellent. the quality with choose were best. from design to the construction we can not ring any complains on it. The cost price was the same as we aggries before signing the contract. No dramas at the time of handover, excellent At the end to sum of bell river homes is excellent and had a very good experience with them. if in near future i would have one more house i would go with bell rivers again. i recommend it to others if you have a dream of a house than bell river homes is the one who can bring your dream comes true.
Could not have made a better decision!
My wife and I have recently received our first home delivered by Bellriver Homes. We couldn’t be more happier. The home was completed much earlier than anticipated and was finished with the same quality as discussed. This being an investment property we were particular about the money we wanted to spend. From the moment we entertained in one of the Bellriver display home and met Ray ( Sales team member) we instantly felt right. He listened to us and the objective of the property and suggested us the plan that would suit our purpose. We instantl...y decided Bellriver over other builders we met. We found Bellriver’s product much more competitive with others we saw. Once we signed the contract we met Mat ( site Contractor) who guided us step by step as we were so new to the whole process of building a home. He gave us enough time for us to plan and educate us all the way. He was very approachable and professional. To sum up we had a great experience with Bellriver homes and I would chose them again to make my dream home. I wish all the best to the team for future. Rusty and Nikita.
An Old Fashioned Aussie Customer Service
Recently we sold our house and when scrolling through the internet just by chance we found Malcolm who represents Bellriver homes. Saying by chance although we don't believe in chances and accidents in our course of life. We firmly believe everything that happens, happens for a strong reason, just like it's described in my favourite movie "The signs". Basically everything is for a purpose and everything has an explanation and the full meaning of this is going to be known at some later stages of our lives. So we decided to call Malcolm and ...what struck me first was his calmness and patience while explaining every detail of buying a house and land package and then we decided that this was a turning point to choose Bellriver Homes. In on coming days and weeks Malcolm reserved land for us and helped us in an incredible way in every other details in buying our new home. This reminded us of true beloved Australia and old fashioned quality service of the 60's and 70's that are these days hard to find. So if you guys want to venture into buying a house or buying a house and land package and want a peaceful night's sleep at the same time, we would strongly recommend Bellriver Homes. Our rating so far is 5 out of 5 or 9.9 out of 10..Well done Bellriver Homes
Questions & Answers
Has anyone built the Rosedale 24
I am after some photos inside and out side...please and thank you
Anyone with Bronte 42.Please share some pics
Our one has similar facade shape
Please contact Dominic Rego [contact detail removed]
New build at 34 Victoria St Malabar NSW
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope
[email address removed]
Thanks for your enquiry.
We would welcome the opportunity to discuss this with you.
Please contact Bellriver on (02) 8858 6100 and we can set up a meeting to better understand your design requirements
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