??!
1 photo
Bendigo Bank Branches

Bendigo Bank Branches

1.8 from 36 reviews

Reviews

1.8

36 reviews
5
(6)
4
(1)
3
(1)
2
(1)
1
(27)
Previous
Next
jewls n.

jewls n.Greater Melbourne (Outer), VIC

  • 3 reviews

OWNED by WESTPAC and is one of the BIG 4 - stop being fooled - Bendigo Bank is a disgrace

published
Transparency
Customer Service
TopicGeneral Transactions

Very happy with Bendigo

published

Had a horrific experience with 2 of the big 4 and changed to Bendigo and are very happy. Having been in business for over 30 years and with an A1 credit rating we were appalled at the treatment from 2 of the big 4.

Transparency
Customer Service
steve y.

steve y.Darling Downs, QLD

Pathetic

published

Withholding my emergency payment during this corona virus pandemic, it's been four days so far and that's not legal, pointing the finger at others to take the blame off them

Transparency
Customer Service
Banks

Find out how Bendigo Bank Branches compares to other Banks

Know better, choose better.

Compare all
Skittles G.

Skittles G.Greater Melbourne (Inner), VIC

Used to be good but then they got greedy...

published
Transparency
Customer Service
TopicBusiness Banking and General Transactions
ingam60

ingam60Perth, WA

  • 32 reviews

Avoid at all costs - joke of a bank

published
Transparency
Customer Service
TopicLoan Application

The worse bank I've ever seen in whole my life

published

0 customer service, 0 security, 0 in everything. What you will do if a bank doesn't want to return your money and simply says go and make a complaint. Someone stole the money from my account and i put 2 requests and haven't heard anything for 2 months, they close my case without notifying or explaining what happened, gave me a number to how I can make a complaint if I'm not happy. unbelievable!! don't waste your time and energy with this bank...

Transparency
Customer Service
TopicGeneral Transactions
Simon mc

Simon mcMetropolitan Adelaide, SA

  • 2 reviews

Deliberately obstructive and incompetent

published

While trying to establish and administer an estate account for my late father who was Bendigo Bank customer, bank staff provided incorrect versions of internal forms then rejected the form once we had the document witnessed by a JP.
Process has taken forever and bank staff are evasive or downright obstructive when questioned....as they hold dad’s money they naturally also hold the power over releasing it.
A terrible organisation to deal with

Transparency
Customer Service
TopicNew Account
Chris

ChrisVictoria

  • 5 reviews

Competitive? Not at all.

published

Cant think of anything good about this bank. Why are they not competitive? Their money is worth more than other banks apparently. Terms, interest rates, savings interest rates, fee's. There is no reason to bank with Bendigo.

Transparency
Customer Service
TopicGeneral Transactions
GG

GGCentral Queensland, QLD

  • 4 reviews

Go elsewhere

published

Have been with them for over 8 years. I have never seen such incompetent banking. They even said they had security over 3 units that we didn't own. I am in the process of moving away from bendigo but they are being extremely obstructive.
My advice...bank elsewhere

Transparency
Customer Service
TopicGeneral Transactions
Banks

Find out how Bendigo Bank Branches compares to other Banks

Know better, choose better.

Compare all
Aussiegal

AussiegalSydney

  • 4 reviews

Thankfully - not one of the Big Four

published

I have been with Bendigo for about 3 years. I did find their website a bit difficult at first. Once I rang customer service, I was fine. They have a good security, rotating log in code, if you bank online. The service at the branch was very personal and helpful. It was quite crowded and busy, but hey, aren't they all. They donate decent sums to local charities. I like that! I have not seen their name published in the media about ripping off or cheating their customers. - unlike, unfortunately other banks I am with.

Transparency
Customer Service
TopicGeneral Transactions

The reviewer stated that an incentive was offered for this review

K T.

K T.

  • 6 reviews

They used to be good, now they are dangerously incompetent. Be very careful if you use their travel app!!!!

published

Bendigo bank used to be quite good, now they are actually a dangerous bank to be with. Their latest travel app is EXTREMELY DANGEROUS and may leave you stranded in a foreign country with no ability to get cash out or to pay for anything! Very very dangerous bank to be with.

Transparency
Customer Service
TopicATM Experience, General Transactions and New Account

Berwick Bendigo Branch terrible to Deal with

published

We have been with Bendigo for a few years and each time we had to dreal with Berwick Branch is terrible. It takes over 2 months to action everything. We have been trying to change banks and its close to impossible their processes are lengthy and they never keep to the dates that they provide their consumers.

Transparency
Customer Service
TopicBusiness Banking, General Transactions, Loan Application and New Account
Kassara B.

Kassara B.Metropolitan Adelaide, SA

Disgusting would not recommend

published

It's not reliable, I've been with them 12mths, customer service representatives that know nothing about the way the banks run. You ask questions about payments no one seems to know a can thing, they don't process on weekends

Transparency
Customer Service
TopicGeneral Transactions
Bruce W.

Bruce W.

  • 2 reviews

Lack of communication

published

I was planning to change my personal, business and SMSF banking to Bendigo Bank. As part of the transfer, I needed an investment loan for a rental property. I had to provide Bendigo Bank a huge amount of personal and business records and then never heard from them again. Following up a couple of months later I was told that they were not providing investment loans. What a waste of time, so now Bendigo Bank is blacklisted and the shares I had in the bank disposed of.

Transparency
Customer Service
TopicBusiness Banking, Credit Card Application, General Transactions, Loan Application and New Account
shez

shezWheatbelt, WA

No account--no service!

published

They are the only bank in cunderdin w.A. Anyone can use their atm, went inside to break down a $50 note, was refused as I was not an account holder!

Transparency
Customer Service
TopicGeneral Transactions
Banks

Find out how Bendigo Bank Branches compares to other Banks

Know better, choose better.

Compare all
casey13

casey13Western District, VIC

  • 14 reviews

Lies after lies

published
Transparency
Customer Service
TopicGeneral Transactions
Disappointed

DisappointedCentral Highlands and Goldfields, VIC

Sadly incompetent

published
Customer Service
TopicLoan Application
Disgusted

DisgustedVictoria

Dishonest and Untrustworthy

published
Transparency
Customer Service
Maire

MaireSouth East Queensland, QLD

  • 5 reviews

Acting like the big 4 banks

published
Transparency
Customer Service
TopicGeneral Transactions
Rhi

RhiGreater Melbourne (Outer), VIC

  • 2 reviews
  • 2 likes

Zero stars is more appropriate

published
Transparency
Customer Service
TopicGeneral Transactions
Page 1 of 2
See all Bendigo Bank reviews

Questions & Answers

Bernadette Conama

Bernadette Conamaasked

Branches

Are you open Saturday in Kingsway

No answers

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.