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Bendon

Bendon

Online store, Physical store (See All)
2.6 from 25 reviews · View Statistics
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Reviews

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Liz
LizPerth, WA
  • 3 reviews
  • 2 likes

No customer service … don’t Value nor respect their customers

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
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Lucy
Lucy
  • 9 reviews
  • 4 likes

Can’t contact this supplier, no reply to emails and no live chat

published

No response after money was taken. Cannot get reply to emails and live chat does not work. No update at all. Will try and get credit card refund for non supply

Incentivised Review No
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Anne-Marie
Anne-Marie
  • 2 reviews

Bendon NZ online service non existent

published

It is impossible to communicate with this company. They don’t answer the phone or email & the Live Chat function is dead!

Incentivised Review No
Return Claim MadeNo
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Cold Caravanner
Cold Caravanner
  • 3 reviews
  • 4 likes

Excellent service

published

I have been been buying from Bendon Online for over 6 years now. I have always had excellent service and cannot fault either their service or garments.

Product Quality
5/5
Shipping
5/5
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Katrina
Katrina Central Highlands and Goldfields, VIC
  • 3 reviews

Disappointing service

published

I placed an order on March 29 and after no updates, enquired where my order was on April 13. I was informed my order was sent to wrong person and they were waiting for it to be returned, and that the bra I ordered wasn’t in stock when the order was packed. None of this information was sent to me. They offered a refund, but in the meantime I had fully paid and was waiting for an order that was never going to arrive. Make sure you read all the reviews before ordering Bendon online, I am not the only customer to have paid for an order and not received it, then it is up to me to contact them and wait for the refund.

Product Quality
3/5
Shipping
1/5
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Mary
Mary
  • 4 reviews
  • 1 like

Underwire Very Uncomfortable

published

I take a size 16b bra so I'm not very big busted. I have purchased three underwire bras which look lovely but the wires go too far up the sides of the breasts making them very uncomfortable and they dig in under the arms. I wouldn't buy them again.

Incentivised Review No
Return Claim MadeNo
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Bex M.
Bex M.South East Queensland, QLD

Terrible Customer Service and Missing Return

published
Product Quality
1/5
Shipping
1/5
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Simone
SimoneGreater Melbourne (Outer), VIC
  • 4 reviews

Great deals, sub-par customer service

published

Great product range and some quality online deals, however customer service is not always the best, I've been waiting on an order for over a month now and keep being asked to review my order which hasn't arrived. I lodged this with them, they apologised and said it would be there in the next few days and it is yet to arrive. (They blamed COVID-19, however I've ordered other online products through separate companies before and after this and they've arrived)

Product Quality
4/5
Shipping
2/5
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KPMQ
KPMQSydney, NSW
  • 10 reviews
  • 7 likes

Dont waste your time or money

published

Placed order 21/4/20. Still waiting on 28/4/20 that had even been sent. Dont answer phones or emails. Customer service really really bad, like there is none. First time I ordered with them and wont be repeating again. Trying to get a refund and wish I never purchased them in the first place.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
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Lizzy T.
Lizzy T.Sydney, NSW

Broken

published

Perfect fit and comfortable but it didn't even last a month & the clips on the back of the bra have come off on both sides! So disappointed in my purchase

Product Quality
1/5
Incentivised Review No
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Bake. Eat. Repeat.
Bake. Eat. Repeat.
  • 5 reviews
  • 1 like

Avoid shopping here.

published

I placed an online order in November (order 2522067330 for a mastectomy bra). It was too tight so I returned for a refund within Bendon’s required timeframe. It is now almost January and I still haven’t received reimbursement. I’ve sent three emails and have not received any replies.
So disappointed in their customer service and angry that my money has not been refunded.
I would not recommend shopping here.

Incentivised Review No
Return Claim MadeYes
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Dee Tee
Dee TeeSouth East Queensland, QLD
  • 16 reviews
  • 2 likes

Under wire bras are uncomfortable

published
Product Quality
2/5
Incentivised Review No
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Sonia
Sonia
  • 6 reviews

Really not happy

published

Overheard a staff member say to a staff member that they need councrlling for what they have to see. That is disgusting. Elderly woman need bras and I hope to god she didn’t hear

Incentivised Review No
Return Claim MadeYes
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Sharon
Sharon
  • 20 reviews
  • 13 likes

Poor online service and declining product quality.

published
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Janine
Janinemelbourne
  • 66 reviews
  • 89 likes

Good products and good prices, however service is poor when they create issues.

published
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Bendon

Details

Compare both Bendon
CategoryOnline Shops, Underwear Shops & Brands and Clothing Shops & BrandsPhysical Shops, Underwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomensWomens
Labels Sold Variety of LabelsVariety of Labels
Buy Now, Pay Later OptionsAfterPayAfterPay
Clothing TypeActivewear, Maternity Wear and Pyjamas / SleepwearActivewear, Maternity Wear and Pyjamas / Sleepwear
Compare both Bendon
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