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Bengido Bank Online

Bengido Bank Online

1.4 from 9 reviews

See the Best Banks in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
1
4 star
0
3 star
0
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0
1 star
8

Vin Lever

Vin LeverMid North Coast, NSW

  • 12 reviews
  • 1 like
  • Verified customer

No my cup of tea

published

I have a Bendigo Bank for a a while but did not use as interest rates were low and term deposits rate were low also - a person can do better elsewhere.
Recently I went to my local back to start using the account but found they are pushing people into phone banking. I don't do phone banking.
Apparently to use you account you have to have a phone app. You can't just do it online/internet and then there are references to electronic "tokens". I do use online banking services and some institutions send verification codes for transactions - no problem.
No sure what the future of banks on the street front is if they are pushing this kind of digital banking.

Transparency
Customer Service
TopicGeneral Transactions

who cares about the consumers

published
Transparency
Customer Service
TopicCredit Card Application
James V.

James V.

  • 5 reviews
  • 3 likes

CYBER CRIME

published

Today Bendigo Bank Cyber Crime team, saved me from an attempted fraudulent transaction, I was informed within minutes of the attempt. They are on duty 24/7 Bravo Bendigo !. In fact my 17 years with a Bedigo has been a good experience

September 20th 2019 Update: Rural banking
Have been with Bendigo since 2003, never an issue, Bendigo still has branch's with people, helpful people, but the phone banking is 24/7 so I use that mostly. Bendigo has recovered my money from a fraud once, and recently stopped an online attempt in progress, their fraud team is there 24/7 wonderful people, and when my account was locked to protect it, they organised for me to get money when needed.

Transparency
Customer Service
TopicGeneral Transactions
Disco Devil

Disco Devil

  • 2 reviews

Huge wait time on phone, and loads of fees attached to accounts.

published

Sitting on hold for over 30 min, plus loads of fees on my accounts. There are other banks doing it better.
They also don't offer any reward scheme's for flying or anything else.

TopicGeneral Transactions

Trace109 Gold Coast

Trace109 Gold CoastSouth East Queensland, QLD

Dreadful Service. Go elsewhere

published

Bank with Bendigo if you want to pay Fee’s on top of Fee’s on top of Fee’s! Terrible Customer Service, terrible processing speeds, just all round bad service. Short term customer already had enough.
Seriously go elsewhere.

Transparency
Customer Service
TopicGeneral Transactions

Linh dao

Linh daobrisbane

  • 6 reviews
  • 8 likes
  • Verified customer

Not bigger than a bank, more like "worse than a bank"

published

Lagging way behind from other banks. No option to reset password online, nor to even register for online banking! Calling customer service to do these things is a pain, always more than 20 mins wait. Last time I was on hold for 48 minutes then they hung up! Beyond frustration!

Customer Service
TopicGeneral Transactions

RAFFY

RAFFYSouth West, WA

Worst Bank In Australia

published

Worst people, they claim to be a good bank but lie because I called and the man or woman I could not tell said that I would be getting a call in the morning today oh well lololol

The reviewer stated that an incentive was offered for this review


Sandie

SandieSouth East Queensland, QLD

  • 2 reviews
  • 4 likes

Absolute shameful , consumers are still waiting for their money and Bendigo will not speed up payments !

published

Absolutely and totally disappointed ! I am STILL waiting for income payment ! Speed up payments Bendigo !! Your at fault so process consumers payments so they can eat and get medication !!! Most of us DO NOT earn enough NOT to live day by day ! I’m STILL WAITING !

Grabenmann

GrabenmannGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Lousy new interface wreaks havoc with disability and often fails to work.

published
TopicGeneral Transactions

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