2Best Sheds

Best Sheds

2Best Sheds
3.0

116 reviews

PositivevsNegative
47% · 5455 · 47%
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Reviews

116 reviews
116 reviews
Daniel T.
Daniel T.Illawarra, NSW
 
Customer Service
Dion
DionGippsland, VIC3 posts
 

Provided wrong sized doors

Purchased a shed from them with 2500mm opening on the roller doors. i used their recommended shed builder. he immediately noticed the doors weren't long enough. we raised it with best sheds and they said he was wrong (he had been building sheds for 15 years).
he raised it with the door manufacturer who confirmed the door was designed for a snake opening but typically shed companies will stretch them to save money. BnD have stopped responding to the builder. i have taisedit with ACCC. Honestly the 1k i saved on this product was not worth it. just go to fairdinkum and be done with it Show details
Product Quality
COL S.
COL S.South East Queensland, QLD3 posts
 

Great strong 6 x 9 x 3.6 2 roller doors drive threw boat shed

Shed was was sorted by sales lady who kept us up to date on all proceedings
Delivery date was set & delivery driver rang & supplied approximate time of delivery, very helpful driver
I used a local shed builder that has been building sheds for many years he stated that the shed was as good as any of the big name shed kits & in some areas even stronger built
The only problem we encountered was using the recommended on the Best sheds quote approval certifier
would never use again The proceedings was started with best sheds quote on the 13/8 2020 & didn't get approval until 13/11/20 after the original Co witch done zilch sent the job to a Q L D certifier who finely got it completed COL Caboolture Q L D  Show details
brianaussie
brianaussieSydney, NSW6 posts
  Verified
Murray Dovey
Murray DoveySouth East Queensland, QLD
 

Poor customer service from Nerang branch

Purchased a shed from Best Sheds, had it erected on site but they had delivered the wrong colour roof flashing. Contacted the Sales person at the Nerang branch and she checked the build list and admitted they had made a mistake. She said they would send the correct colour but that i WOULD HAVE TO PAY EXTRA for it to be fitted on top of the quoted build price.
Nerang branch admitted to making a mistake but the customer has to pay to have it fixed, unbelievable Show details
Product Quality
Customer Service
Mee2
Mee252 posts
 
Product Quality
Customer Service
Robert Mills
Robert MillsSouth East Queensland, QLD
 
Woody
WoodyCentral West, NSW2 posts
 

Highly recommended

I read all the reviews and was sceptical but for the money was a great investment.. very good communication and understanding of what i wanted.. delivered on time and every thing was there.  Show details
Asher
AsherCentral West, NSW
 
lee s.
lee s.3 posts
 

Terrible and flimsy and short on materials

Short on roof sheet, no end pole brackets in the kit that were shown on plans and very flimsy construction. When I called to get the missing brackets the guy was extremely rude so I got them made at a local sheet metal business. Never ever again!! Show details
Product Quality
jacqui
jacquiSouth-Eastern Region, NSW28 posts
 
Product Quality
Customer Service
Wendy
WendyCentral Highlands and Goldfields, VIC2 posts
 

Unbuilt shed

Very happy with customer service when ordering shed. Delivery guy was fantastic and helpful when placing the shed near to construction site. Biggest disappointment is that shed is still sitting wrapped in plastic. Cannot find a shed erector in the Bendigo region. Show details
Alex
AlexHunter Region, NSW
 
Product Quality
Customer Service
Peter V.
Peter V.South-Eastern Region, NSW2 posts
 

Great price, service and quality

Best Sheds provided by far the best value..by at least 40%...service was excellent and the shed delivered on time with everything needed supplied. I got one of their recommended builders to put up the shed..."WW Constructions" Ben and Ryan from the Nowra/Eurobodalla area and they put the shed up in one day...a 7m x 10.5m...they were awesome and very good value, a great bunch of hard working lads...so if you need a garage put up, these are your guys! Show details
Tom
Tom
 

quality accurate shed, best materials, great instructions

Consultation process was great, ordered an 18m x 15m shed, communication terrific, quality, accurate materials, extremely detailed accurate build instructions, great backup for tech questions. Would, and have, recommended them to others. Show details
crtomir
crtomirCanberra 2600, ACT
 
Product Quality
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Bruce Watson
Bruce WatsonSydney Surrounds, NSW
 

Absco garden shed better then Best Sheds

I purchased a 6x7m double garage for the price and the service was good but after assembling another shed the same design .l'm disappointed in the quality of product and thinking about not assembling my shed . We had to buy a better quality of screws.( a very poor quality product and very disappointed in Best Shed product ) Show details
Customer Service
Ryno
Ryno
 

Excellent

Excellent service paid deposit and we didn’t pay until some 3 months later and no problem
No issues with plans for council
Quick delivery quality product
Only concern is delivery driver didn’t call and delivered out front instead of the rear Show details
Product Quality
brian532
brian532
 

Yet again, great service and quality

Bought several sheds from here now and just got a carport.
Driver went out of way and made sure it was put in a great spot. Didn't just dump and run like most.
Quality steel and a great product.
Office was helpful as always and easy to deal with. Show details
Kath V.
Kath V.Far North Queensland, QLD2 posts
 

Very disappointed

Can't fault the service. But it's what they don't tell you. Yes, the initial cost is less for the shed itself, but had to pay much more for the cement slab and footings. Construction is like doing a jigsaw without a picture. Most of it you have to guess, and the writing on the paperwork is so small you can't even read it with a magnifying glass. Very disappointing, Wally. Show details
Customer Service
Todd
Todd2 posts
 
Product Quality
Customer Service
Elle L
Elle LIllawarra, NSW
 

Great service, great product

Couldn’t be happier with both the sales team and delivery guys. The sales person I spoke to over the phone was very helpful with designing my shed and was always willing to answer my questions. My shed was delivered at exactly the time it was organised to, and the whole kit arrived all packed up neatly so it was easy for the builder to find everything and get it built quickly. Very impressed! Show details
Kylie
Kylie2 posts
 
Vic R
Vic R
 

Deposit paid without results

In good faith paid deposit after information stating they have builders all ove QLD that would take care of permits and erection
After verbal quote sent written estimates to same truth was they don't have people everywhere and now erection cost was to be doubled plus appon receipt of deposit was a bid to receive money only nothing had been done and they don't get the order into the works untill it's paid in full how can we pay out thousands on the premise that council will approve but that's not nessesary the case then your out your deposit and your pay out figure with very little chance of return
Dan the Man
Dan the ManMurrumbidgee Region, NSW
 

Best Price by Far, fantastic service

Received my quotes far faster than local companies, and far cheaper!

The lady I dealt with was professional and prompt and helped me design the shed I had in mind as I had difficulty expressing what I wanted.

Delivery occurred on the date that was promised, and all the components were supplied as promised.
Not being an experienced builder I did call them a few times to clarify the build process, the answers were spot on.

Overall a smooth experience I would recommend. Show details

Honest
Honest4 posts
 

Crap customer service

Worst customer service. Terms and conditions on their 'promotions' are rubbish; ambiguous and misleading! You'd get better customer service out of a rock. Here's hoping the shed is of better quality than the customer service provided. 0 stars!!!!!! Show details
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David
DavidSouth East Queensland, QLD
 

Imported Crap

I knew they were cheaper but i didn't know the steel was imported till my sheds colour started to flake and fade. Might be made in Australia, but ask where the steel comes from. Can't believe Wally is the face of this product. Show details
Nads
NadsGreater Melbourne (Inner), VIC2 posts
 

Receptionist seemed confused

Stopped before we started. Person I spoke to over the phone couldnt even tell me where their locations were?? I asked her to tell me locations in the Northern Rivers, and she said they have a list of suppliers; so I asked who was the closest to me.......she couldnt tell me! Think I'll find a company a little more 'together' to spend my money with. Show details
john
johnSouth East Queensland, QLD4 posts
 
Paul Lee
Paul LeeSouth East Queensland, QLD2 posts
  Verified

Best Price in the market for a superb shed - Great service

I was hesitant in purchasing a shed which was the cheapest shed out of 3 quotes we received being from the market leaders Titan, Wide Span etc. I have had my shed for 6 months and could not be happier. Queensland staff are the most helpful bunch who have help myself and now my neighbours getting the shed they want and not being ripped off with high prices from other companies. I would recommended speaking with Jonathan or Lauren in the Queensland office as they know how to help.

Ashley C
Ashley C6 posts
 

Very Happy with the End Result

Obviously was a bit nervous making such a big purchase without having seen the product myself, I was very happy with my best shed. They customer service people were great in helping supply additional information i required to get my Permit organised, and including the $700 delivery fee, the shed was about half the price I could get it anywhere locally. It arrived undamaged, and the guy unloading it made an effort to get it close to where i was building it and minimize the damage to my lawn. Also happily surprised with the Fasteners provided, they were brand name and there were plenty to do the job. I assembled the shed 12 months ago and love it.

Lee T
Lee TMid North Coast, NSW2 posts
 

Is it safe to have a water supply off the roof of your sheds?

If the steel is coated in south korea, how does that affect the water runoff over a period of time? The shed will be one of our main sources of drinking water. What is it coated with and is it safe to use for drinking water?

BM1
BM1Beaufort4 posts
  Verified
LGF03
LGF03Sydney9 posts
 

Great shed - great value

No problems at any stage - garage is now four years old. I have recommended Best Sheds to several friends who are also very pleased with quality and value.

Lozza
Lozza
 

Best decision I made

Great Service, purchased in 2017 7.5 x 16 x 3.6 cold not be happier. Price can't be beaten in this range and zone rating..

Vince
VinceSydney Surrounds, NSW4 posts
 

Big Shed

We bought a 9 x 17.5 x 3 high workshop shed form Best Sheds.

Could not be happier with whole transaction with these guys.

All parts there, no damage or scratches to paint work.

I would deal with these guys again.

The guys that put up the shed also said that Best Sheds are a good product to build.

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Thomas
Thomas
 

Wonderful Product&Sensational customer service

High quality shed solution for 40% cheaper price. Very good customer service and post sale support. Would like to recommend best sheds to other people intended to buy sheds.

Shedded Off
Shedded Off2 posts
 

NO Customer Service

Failure to supply shed has cost us time and $$ - can't believe they get away with this kind of non-service

Linds
Linds3 posts
  Verified

No Problems here!

Don't have any problems with Best Sheds or their staff.

All worked well, and changing from delivery to pick up was no hassles for them.

Thanks heaps

LHayward
LHayward
 

Terrible product! Completely rusted after 1 month!

Terrible product! Do not buy! We bought a carport to use as an awning and the supposedly galvanised posts have rusted only a couple months in and now we have to replace. Company won’t take responsibility and have been a nightmare to deal with and now we have to spend a lot more to replace!! Absolute joke of a product and company!!

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