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Best Telecom

Best Telecom (page 2 of 2)

Broadband, Mobile, Home Phone
2.1 from 38 reviews · View Statistics
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Reviews

2.1
38 reviews
  • Value for Money
    3.8 (4)
  • Transparency
    3.7 (3)
  • Customer Service
    3.4 (5)
  • Adequate Speeds Yes (2) · No (0)
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Scammers, Best Telecom are THE WORST telecommunications company in Australia by a country mile.

published

Don't consider this company, just turn away and run.
Terrible customer service. Rude. Owners are worse than the employers. Especially the director [name removed].
They charge what they want when they want without any explanation and you will never get any answers or a refund and if you do push it you will then be blackmailed. TIO should close them down.

Best Telecom
Best Telecom TeamBest Telecom

Update - the manager who is now looking after the centre has made a lot of changes in the last two years. Best Telecom deeply regrets anyone who experienced poor service but deny tactics like blackmail as clients can always change providers.

Matt
MattSouth West, WA

owner should be arrested

published

once again we have lost our mobile and data service, 10 months in a row, no surprise, seriously the worst service or company I have been involved with in 30 years of business. So further investigation and they have also TAKEN $10K from my account. NO REASON, NO COMMUNICATION, NO RESPONSE FROM THEM. Reported to the TIO and if not sorted soon it will become a Police matter as well.
STAY AWAY FROM THEM !!!

Best Telecom
Best Telecom TeamBest Telecom
Matt
Matt
Matt
Matt

forgot to say, but it goes without saying, have a look at there other reviews...

Blackmail to restore website

published
Best Telecom
Best Telecom TeamBest Telecom

bad service, expensive fees which will catch you out!!!

published

Signed up, had constantly slow internet with unending cut-outs. When called to complain they wanted to charge for looking at the problem, or it wasn't their business hours. Finally got sick of it and cancelled, $110 fee even when out of contract.

Best Telecom
Best Telecom TeamBest Telecom
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Frank 3
Frank 3Greater Melbourne (Inner), VIC
  • 37 reviews
  • 38 likes

Expensive And Rotten Service

published

I cannot believe how much I am paying per month for barely using my phone. I even get slug a $13 late payment fee for being 1 day late. Let's not forget I hardly use the phone, so they are making a killing from me.
In regards to service...forget it. It took me weeks and many phone calls and many emails just to get ownership transferred.
Stay away.

Don't Do it!!!

published
Unhappy
UnhappySouth East Queensland, QLD
  • 3 reviews
  • 1 like

Refunded Unconventional Withdrawl

published

When I asked for a copy of the previous account owners contract Best Telcom discovered that it had withdrew funds inappropriately and refunded it back.

beatlegirl
beatlegirl
  • 8 reviews
  • 11 likes

Not good at all. Not recommended

published
Frank
FrankSydney, NSW

Bank robbers. Avoid Avoid

published

Direct debited out of my account service that they are no longer providing, they know they are not providing & won't return funds, took me a long time to get out of their services, they just made it so hard to transfer. Contacted TIO best Telecom is well known by them.

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Worst company

published

Customer service do not respond and are terrible. They direct debit you before you receive your invoice (if you ever get it). If you cancel and give them a month's notice, they still bill you for the whole of the following month - be warned, they will try and take as much money from you as possible and do not give refunds. You will regret it if you go with this company. There are more economical plans out there with better customer service.

jport
jportbrisbane
  • 5 reviews
  • 7 likes

Be careful whatever you do not say yes on the phone

published
Jumbo
JumboGreater Melbourne (Inner), VIC
  • 3 reviews
  • 5 likes

No mobile coverage

published

My husband changed to Best Telecom 2 years ago. They did not bother to inform him that he could not get mobile coverage in Tasmania. What a headache trying to get out of this contract. We will be changing back to Telstra as soon as the contract expires. Will not be changing from Telstra ever again

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Avoid Avoid Avoid

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