?
? !
1 photo
Betta Home Living

Betta Home Living

2.8 from 162 reviews · View Statistics

Reviews

2.3

7 reviews
4
(0)
3
(0)
  • Product Quality
    2.2 (5)
  • Return Claim MadeYes (7) · No
  • Customer Service
    1.7 (6)
Previous
Next
Jess

JessNorth-West & West coast, TAS

Great customer service

published

Had an item that had stopped working. I emailed customer service and they were very helpful and quick with replies. I then went into store to exchange the item and it was the most easiest return I’ve had to do. Great customer service. No name was left on the email but thank you to that person and thank you to Daniel at Burnie betta!

Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationBurnie, Tasmania
Similar opinion? Write a review on ProductReview.com.au!
Steve L.

Steve L.Sydney, NSW

  • 4 reviews
  • 2 likes

Stay away they tell you lies.

published

Spent over $3000.00 on a tv that arrived with the screen broken. They refused initially to refund or replace. They now have picked up the tv and promised to refund immediately still waiting after 2 weeks nothing! STAY AWAY FROM THESE CRIMINALS.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationVillawood
Similar opinion? Write a review on ProductReview.com.au!

TERRIBLE EXPERIENCE

published

I purchased a stand mixer online early August. 2 weeks later there was still no stock of the item so I requested a cancellation and refund. I called about 10 times in 2/3 months and been given different excuses each times. I had to apply for a transaction dispute with my bank and still waiting for a refund. Absolutely terrible experience I do not recommend this store to anyone and will never purchase from them again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationFootscray
Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how Betta Home Living compares to other Appliance Retailers

Know better, choose better.

Compare all
Wardy_d

Wardy_dSouth East Queensland, QLD

  • 3 reviews
  • 7 likes

Poor response

published

Ordered a TV from Newtone Betta Home Living - Footscray late may 2020. It arrived 29/6/2020 (I am on the Sunshine Coast Qld.). It was damaged, possibly by a fork lift. Contacted them immediately. There was a good response from originally, but now I have to chase them up. Trying to get replacment.... No luck so far.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationNewtone Betta Home Living - Footscray
1 comment
Wardy_d
Wardy_d

Still no reply from Newtone Betta Home Living - Footscray.
Now in the hands of the Office of Fair Trading, Qld

Similar opinion? Write a review on ProductReview.com.au!
Pj75

Pj75Melbourne

  • 2 reviews
  • 1 like

Buyer beware.

published

Waiting for a response for a warranty claim, very little assistance provided. No feed back provided from the manufacturer after several email requests. Base of couch is held up by form, once the form rips you are almost sitting on the ground.
Not built to last

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationBrunswick
Similar opinion? Write a review on ProductReview.com.au!

a return of a product

published

What a nice couple of fellas , good service and no worries when asked to take a product back and replace it , friendly and happy to do it thank you A and M

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Store Locationbairnsdale vic
Similar opinion? Write a review on ProductReview.com.au!
w. morgan

w. morganSouth East Queensland, QLD

disgusted

published
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store Locationbetta home living gatton qld.
1 comment
w. morgan
w. morgan
Similar opinion? Write a review on ProductReview.com.au!
See all Betta Home Living reviews

Questions & Answers

SunCoast

SunCoastasked

We ordered a freezer through Kunda Park Store in Sunshine Coast and we paid cash.We were told that it was going to be delivered within 5 days. 2 weeks down the line there is nothing. We lost all the meat we purchased prior to promised delivery date due no storeage space. We are now contemplating making a police report and ask for a refund. We last spoke to a guy called Jack he was very rude and a Floor manager called Liz as been telling us to wait . Poor customer service and we can’t believe that this is happening in developed country like Australia

1 answer
peeved1
peeved1

They are advertising and selling stock that they don't have in their warehouse, as I found out. They order from the supplier and then have to wait for delivery. I eventually got my delivery 3 weeks later after contacting head office. They should tell customers if they don't have the item in stock.

M A A.

M A A.asked

It's been a while haven't received any update on my order, no communication at all, could you please help .. below is my order #1622897
Placed on 3 May 2020 6:57:06 pm AEST

No answers
M A A.

M A A.asked

It's been a while haven't received any update/ information on my order, could you please help track my order. below is my order #1622897 Placed on 3 May 2020 6:57:06 pm AEST

No answers
See all Betta Home Living questions

Get an answer from our members and Betta Home Living representatives

Other Appliance Retailers

Previous
Next

See all Appliance Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.