?
? !
1 photo
Betta Home Living

Betta Home Living (page 3 of 9)

2.8 from 162 reviews · View Statistics

Reviews

  • Product Quality
    2.9 (48)
  • Return Claim MadeYes (7) · No (56)
  • Customer Service
    2.5 (61)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail

Very dissappointing!!

published

Serious lack of communication and very poor customer service, I work in customer service and would never ever treat a customer like I was treated. I will not be back again.

Similar opinion? Write a review on ProductReview.com.au!
Sandra

SandraSouth East Queensland, QLD

  • 3 reviews

Terrible customer service

published

The man i spoke to - his name was Alex was rude, arrogant and very short. I drove out 45minutes to buy something and he just turned me away in a matter of 30 seconds without explaining my quiery or prompting me. The was a simple solution but he did not have any patience or motivation.

Similar opinion? Write a review on ProductReview.com.au!
GIvemegoodservice

GIvemegoodserviceSydney, NSW

  • 8 reviews

Air conditioner quote

published

Very disappointed, communication is lacking. Overpriced quote that I thought was free & I've been sent a bill! Would not give me an itemised quote when I requested either. Quote $250 more than another company!

Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how Betta Home Living compares to other Appliance Retailers

Know better, choose better.

Compare all
Matt G.

Matt G.South East Queensland, QLD

Avoid at all costs.

published

I put through an order with Betta Home Live on the 1st of February. Rang them on the 3rd to confirm they received it to which they said they had to order. Received a phone call from Luke at the Underwood store saying the stuff was ordered and I would get it on friday. I rang Thursday and spoke to Joel who said they were still waiting on parts of order. I asked if they could send out the stuff they have and he said they were going to. Friday have had no contact from them. Now today being the 10th have still not heard anything. No tracking details and my online account was removed so had to make another account.

Similar opinion? Write a review on ProductReview.com.au!
Highlands

HighlandsSydney, NSW

  • 8 reviews
  • 9 likes

Appalling Service

published
Similar opinion? Write a review on ProductReview.com.au!
Kieth

KiethCentral Queensland, QLD

Do yourself a favour and go elsewhere

published

Ordered an aircon in august 2019 waited 2 weeks and still hadn't arrived, so enquired about it and was told: "Oops we forgot to send it". Waited another 2 weeks and still nothing. Enquired again and the response was "The courier keeps forgetting to take it" So more waiting and another inquiry. now I get hung up on.
Now it's January 2020 and after constant crap I've started a card chargeback with my bank.
So do yourselves a favour and just go elsewhere or walk into the store and eyeball what you want to buy.

Similar opinion? Write a review on ProductReview.com.au!
Selina

SelinaSouth East Queensland, QLD

Worst store

published

Ordered an Apple TV to be told it would be at the store within two days, call them two days later to see what is going on and being told we don’t know when we are getting the stock in it could be a little while

Similar opinion? Write a review on ProductReview.com.au!
By Carol -  Moe

By Carol - MoeGippsland, VIC

  • 2 reviews

Friendly, helpful and courteous service at Betta Home Living Moe

published

We visited Betta Home Living Moe this morning with the intent on purchasing a refrigerator. Ben, the salesperson we dealt with, was extremely helpful and very generous with his time, there was no hurrying as we looked at the various models on display. We ended up also purchasing a microwave, a kettle & toaster and also a bedhead and base and Ben gave us a really good discount. On top of this excellent service Ben also arranged to have all the items delivered the same afternoon and the bed and base were assembled by the delivery staff which was a huge bonus.
We had a very productive experience with friendly and courteous service by Ben. We highly recommend Betta Home Living in Moe.

Thanks Ben
Carol

Similar opinion? Write a review on ProductReview.com.au!

Very happy with Betta in Moe

published

As I'm very time poor right now I did my research online. Phoned Moe on Thursday morning to purchase a washing machine and it was delivered Friday morning, They were also able to take my old machine away.

Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how Betta Home Living compares to other Appliance Retailers

Know better, choose better.

Compare all
DOMENICO GROSSI

DOMENICO GROSSIGreater Melbourne (Outer), VIC

  • 2 reviews

Impeccable service at Betta Home Living in Craigieburn, Vic.

published

Not a local of Craigieburn, had no idea it existed, in desperate need of a washing machine, I started ringing around to various electrical outlets. Not happy with the service, I was getting, I spoke to a friend who advised me to contact Betta Home Living in Craigieburn, which I did, they were very professional and very helpful.
Thankyou to Lib Fiore (salesperson) for all your help.
I definitely will be back and definitely will be spreading the word around.
Regards Sandra Grossi

Similar opinion? Write a review on ProductReview.com.au!
Jacqui

JacquiPerth, WA

  • 6 reviews
  • 4 likes

Product great, customer service not so much

published
Similar opinion? Write a review on ProductReview.com.au!

a return of a product

published

What a nice couple of fellas , good service and no worries when asked to take a product back and replace it , friendly and happy to do it thank you A and M

Similar opinion? Write a review on ProductReview.com.au!
Joel G.

Joel G.South East Queensland, QLD

  • Verified

Betta living Virginia

published

Ordered tv toaster kettle $2400 total . Was told max 7 days so I decided not to drive to a south side store that had stock. That was 2/10/19 its now 24/10/19 still dont have all my stock. Tv arrived almost 16 days but no communication no defence, they paid delivery on tv when I demanded it but worst service ever avoid at all cost

Similar opinion? Write a review on ProductReview.com.au!
Katie E.

Katie E.South East Queensland, QLD

Disgusting Customer Service Mermaid Beach Employee Kylie

published
Similar opinion? Write a review on ProductReview.com.au!
Jason F.

Jason F.South East Queensland, QLD

  • 6 reviews
  • 2 likes
  • Verified

Price Match Policy

published
  • Thumbnail
Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how Betta Home Living compares to other Appliance Retailers

Know better, choose better.

Compare all
Simone Fox

Simone FoxLaunceston, TAS

Service Plus

published

Fantastic service from Sandy and Brady and the team at Betta Electrical Invermay. One little issue and they had it fixed in a flash. Your prompt response to sort this out was much appreciated.

Similar opinion? Write a review on ProductReview.com.au!
Carol Szumlanski

Carol SzumlanskiGippsland, VIC

  • 2 reviews

Betta staff in shop in Moe Vic.

published

The staff in the Betta shop in Moe, are friendly and extremely helpful, the delivery men are pleasant and happy to put items where requested.
For electrical appliances I only shop at Betta in Moe. Vic.

Similar opinion? Write a review on ProductReview.com.au!
Thomas

ThomasGoulburn Valley, VIC

  • 54 reviews
  • 20 likes
  • Verified

Great customer service

published
Similar opinion? Write a review on ProductReview.com.au!
Kaz D

Kaz DCentral West, NSW

  • 4 reviews
  • 1 like

New fridge!

published

Purchased a new fisher & paykel stainless steel fridge. I absolutely love the stainless steel finish, easy to wipe over and keep clean, & just as amazing inside the fridge which has beautiful glass shelving which makes the fridge look open, easy to see what's in your fridge and easy to clean. Lots of shelf space with freezer on the lower part of the fridge with clear pull out storage. Great for couples or family use. Betta have a free delivery in our area and take away your old appliance and install the new appliance with great service. We shop here for lots of our appliances.

Similar opinion? Write a review on ProductReview.com.au!
madliz83

madliz83Metropolitan Adelaide, SA

  • 10 reviews
  • 2 likes

McLaren Vale Store Is Excellent

published

The Staff at the McLaren Vale Store are so helpful and have always gone that extra mile for us. Would Highly Recommend them to Friends and Family as i have already done. Will definitely be back for our next purchase.

Similar opinion? Write a review on ProductReview.com.au!
Page 3 of 9
See all Betta Home Living reviews

Questions & Answers

SunCoast

SunCoastasked

We ordered a freezer through Kunda Park Store in Sunshine Coast and we paid cash.We were told that it was going to be delivered within 5 days. 2 weeks down the line there is nothing. We lost all the meat we purchased prior to promised delivery date due no storeage space. We are now contemplating making a police report and ask for a refund. We last spoke to a guy called Jack he was very rude and a Floor manager called Liz as been telling us to wait . Poor customer service and we can’t believe that this is happening in developed country like Australia

1 answer
peeved1
peeved1

They are advertising and selling stock that they don't have in their warehouse, as I found out. They order from the supplier and then have to wait for delivery. I eventually got my delivery 3 weeks later after contacting head office. They should tell customers if they don't have the item in stock.

M A A.

M A A.asked

It's been a while haven't received any update on my order, no communication at all, could you please help .. below is my order #1622897
Placed on 3 May 2020 6:57:06 pm AEST

No answers
M A A.

M A A.asked

It's been a while haven't received any update/ information on my order, could you please help track my order. below is my order #1622897 Placed on 3 May 2020 6:57:06 pm AEST

No answers
See all Betta Home Living questions

Get an answer from our members and Betta Home Living representatives

Other Appliance Retailers

Previous
Next

See all Appliance Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.