??!
1 photo
Betta Home Living

Betta Home Living (page 4 of 9)

2.8 from 162 reviews · View Statistics

Reviews

  • Product Quality
    2.9 (48)
  • Return Claim MadeYes (7) · No (56)
  • Customer Service
    2.5 (61)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
Adam

AdamGreater Melbourne (Metropolitan), VIC

Craigieburn = absolute pig

published

I was purchasing a new TV. [name removed] from the Craigieburn store spoke to me like an absolute pig when I attempted to price match. I took my money and went elsewhere. Woeful customer service. Avoid.

Similar opinion? Write a review on ProductReview.com.au!

Third-party delivery and store credit?

published

Ordered online. Received call from a random, third-party place about delivery. Upon calling the place, the person did not know of the call. Said they did not have the item in stock. Tried to sell different item. Had to get store credit, restricted to the store delivering the item? Invoice says item picked up from Betta Home Living? Would have at least expected the store I bought it from to be in charge of delivery and to handle the store credit. Overall disappointed and hope others are aware

Similar opinion? Write a review on ProductReview.com.au!
Wilmoi

WilmoiPerth, WA

  • 6 reviews
  • 3 likes

Poor Website information Poor delivery times Poor communication

published

Ordered three items. One delivered in two days - good result. Two we heard nothing - so after two weeks we contacted them. We were told the items are no longer available from the manufacturer. There was no mention of this on the website when we ordered!

Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how Betta Home Living compares to other Appliance Retailers

Know better, choose better.

Compare all

Sorry. Talk to head office

published

I ordered a product from website and they said product would be delivered in 3-5 working days. After 8 days, I questioned the order. The response was "our branch doesn't stock this. Talk to head office. I cant help you". My suggestion is to order from more reputable brand

Similar opinion? Write a review on ProductReview.com.au!
Rob G

Rob GACT

  • 3 reviews
  • 2 likes

Excellent service

published

Jeff and the team at Betta Batemans Bay are outstanding. Kitting out a full house, talk to these guys for the best deals and advice on white and electrical goods.

Similar opinion? Write a review on ProductReview.com.au!
Johnny

JohnnyHobart

  • 7 reviews
  • 11 likes

Rosny Tasmania

published

We had found what we wanted online and Hardly Normal had it for $549. And we were really pressed for time (needed it for our rental), we went there and left went to Betta in Rosny.
Walked in the door, went to the washing machine section found same thing for $525.. very nice salespeople not overly pushy, just genuinely nice people

Similar opinion? Write a review on ProductReview.com.au!
w. morgan

w. morganSouth East Queensland, QLD

disgusted

published
1 comment
w. morgan
w. morgan
Similar opinion? Write a review on ProductReview.com.au!
Rwalkerden53

Rwalkerden53NSW, 2127

  • 10 reviews
  • 7 likes

Sodastream

published

Local Ulladulla Store advertised as carrying Sodastream appliances.
When I got there I received apologies from customer service,who said that they knew it was advertised in the catalogue,but this was not correct.
I tried Betta online.
No email sent informing me of dispatch.
No tracking number.
Waited for 2 weeks then rang the store who then produced the tracking number only to find that it was supposed to have been delivered days ago.
No sodastream,and still trying to resolve it through Aus post.
Do not use the online store,they have no idea,and seem to leave queries to junior staff to manage

Similar opinion? Write a review on ProductReview.com.au!

You really need to pick up your game!

published

I buy an Electrolux vacuum cleaner from you but constantly have a problem purchasing new bags! I today actually found myself taking in a used bag to assist in what bags need to be ordered! Please!
No wonder ppl go to Nowra for assistance. I was amazed!
I always shop local but I do need a new vacuum cleaner but with your limited stock, I will have to ask for advice elsewhere!
I'm sorry & sad to say.

Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how Betta Home Living compares to other Appliance Retailers

Know better, choose better.

Compare all
Ver

VerMetropolitan Adelaide, SA

  • 8 reviews
  • 6 likes
  • Verified customer

Quality products and friendly staff

published

My wife and I were shopping for blinds and curtains for our new home. We went to a number of shops and we found Betta Home Furnishings as having one of the best range of blinds, curtains and pelmet. They also have friendly staff who patiently answers our questions especially mine as I have zero knowledge about blinds and curtains.
They also try their best to give you options so it can suite your budget. We would definitely recommend them and definitely come back.

Similar opinion? Write a review on ProductReview.com.au!
Denise

DeniseSydney Surrounds, NSW

  • 2 reviews

Washing machine

published

Very impressed with twin tub. Would recommend the washing machine to anyone. Very user friendly. Delivery went smoothly as well considering I he distance that the washing machine had to be couriered.

Similar opinion? Write a review on ProductReview.com.au!
JDM

JDMSouth East Queensland, QLD

  • 3 reviews
  • 3 likes

Spent $250 and product never arrived

published

Be careful ordering on this website. I ordered a heater to be delivered at a local store and 8 days later and after two calls to both the store and head office no one could even tell me if the item has been even shipped. Both kept blaming the other and even head office could not say what was happening or if and when the product would be delivered. They tried to swap me to a cheaper item in store but at no point said the stock might be unavailable or dealer

Similar opinion? Write a review on ProductReview.com.au!
hughesbretts

hughesbretts

  • 6 reviews
  • 10 likes

Terrible Cstomer Service

published

Ordered a $3000 TV online to be delivered to Warwick store, thought I would do the right thing and support a local business as could have got the unit from Harvey Norman in another city, they happily took my money and after I chased them up was told they wouldn’t supply the unit, not couldn’t but wouldn’t ship one from Brisbane to Warwick, hurriedly rang the other retailer to find that all units had been sold in the time I was waiting for Betta Electrical to follow up my order, now still waiting for my $3000 refund and Betta Electrical don’t care. Never use betta electrical go to harvey norman in a major city, far better service.

Similar opinion? Write a review on ProductReview.com.au!
David

DavidSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Canon Hill Store - Below Average Customer Service - Not a Fan

published

I ordered a HD TV online and was informed that delivery was 3-5 days. After 5 days I heard nothing and decided to contact them. I was rudely told how poorly staffed they are and that they are all too busy to talk to me. I rang again later, this time I was told that my item was not available but they had a floor model of a smart TV available at the original price. I accepted, the TV turned up next day but without an important part..... the POWER CORD. Call them back no apology, we’ll mail it to you! Now a week and still no tv.

Similar opinion? Write a review on ProductReview.com.au!

Worst Customer Service

published
Similar opinion? Write a review on ProductReview.com.au!
Appliance Retailers

Find out how Betta Home Living compares to other Appliance Retailers

Know better, choose better.

Compare all
Bob

BobSouthern and Hills, SA

  • 3 reviews
  • 3 likes

Let down

published

Ordered and paid for new TV in November 18. Get call today to tell me it is not available, but will update me to newer model (which is lower spec and over $500 cheaper) for same price. Asked for full refund and told it will be done. Disappointed because I could have got what I wanted elsewhere at the time. Looks like I missed out because of going to this store.

Similar opinion? Write a review on ProductReview.com.au!
MansfieldJohno

MansfieldJohnoNortheast, VIC

  • 21 reviews
  • 18 likes

Betta Mansfield Victoria

published

I just made my 11th purchase fro this store. The staff here are the best and most helpful you could ever ask for. They go out of there way to make sure you get the best price. I just purchased a large screen Samsung TV I hunted around for prices as one does. Went into me local Betta store only to find they were the most expensive. Purchased from Harvey Norman in Shepparton save $450.

Similar opinion? Write a review on ProductReview.com.au!
CPS

CPSQueensland

  • 2 reviews
  • Verified customer

Betta Store Cannon Hill, 4170 QLD - Worst After Sale and Customer Service

published
Similar opinion? Write a review on ProductReview.com.au!
Joolez

JoolezGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 1 like

Helpful and knowledgeable

published

After trying a few other stores I went to Betta Electrical. I did not really know what I wanted as my old appliances were 30 years well used and so different to what is now available. Explaining to the salesman what was needed he called over the most experienced person who went through the pros and cons of each suitable item. He made suggestions yet listened to me and spent an hour finding what was best for me. He asked my budget, my “technological abilities” and what colours and not once did he get impatient with me. Making my decision he gave generous discounts, free delivery, set up of new and removal of old appliances.

Similar opinion? Write a review on ProductReview.com.au!
Jannyann

JannyannNoarlunga, S.A.

  • 2 reviews

Great service

published

We needed a new refrigerator for a rental property .... fast! We've been long time customers of Betta Home Living and they have never disappointed us. Jason was knowledgeable and not pushy. We came for a fridge; went home with new iron, toaster and canning jars. Fridge was delivered in less than 24 hours. How good is that?

Similar opinion? Write a review on ProductReview.com.au!
Page 4 of 9
See all Betta Home Living reviews

Questions & Answers

SunCoast

SunCoastasked

We ordered a freezer through Kunda Park Store in Sunshine Coast and we paid cash.We were told that it was going to be delivered within 5 days. 2 weeks down the line there is nothing. We lost all the meat we purchased prior to promised delivery date due no storeage space. We are now contemplating making a police report and ask for a refund. We last spoke to a guy called Jack he was very rude and a Floor manager called Liz as been telling us to wait . Poor customer service and we can’t believe that this is happening in developed country like Australia

1 answer
peeved1
peeved1

They are advertising and selling stock that they don't have in their warehouse, as I found out. They order from the supplier and then have to wait for delivery. I eventually got my delivery 3 weeks later after contacting head office. They should tell customers if they don't have the item in stock.

M A A.

M A A.asked

It's been a while haven't received any update on my order, no communication at all, could you please help .. below is my order #1622897
Placed on 3 May 2020 6:57:06 pm AEST

No answers
M A A.

M A A.asked

It's been a while haven't received any update/ information on my order, could you please help track my order. below is my order #1622897 Placed on 3 May 2020 6:57:06 pm AEST

No answers
See all Betta Home Living questions

Get an answer from our members and Betta Home Living representatives

Other Appliance Retailers

Previous
Next

See all Appliance Retailers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.