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Betta Home Living

Betta Home Living

2.8 from 162 reviews · View Statistics

Reviews

  • Product Quality
    3.8 (4)
  • Return Claim MadeYes (0) · No (4)
  • Customer Service
    4.5 (4)
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Leolass

LeolassGreater Melbourne (Inner), VIC

  • 19 reviews
  • 6 likes

Friendly and helpful staff. Sale, Victoria Store.

published

I lived in Sale, for two years and often purchased products from their store. I found the staff friendly and helpful. A lot better than other electrical stores in the town.

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Joanne burley

Joanne burleySouth East Queensland, QLD

  • 3 reviews
  • Verified

Underwood store

published

I have ordered several products from this store and have been happy with them. The only problem I had when I ordered my micro was they didn't have it in stock and it didn't arrive , I rang and enquired about it for the person to say they had tried to call several time which would have been at Saturday and I had no missed calls, to them be told they only had the display model. But other than that will keep ordering from this store

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Jacqui

JacquiPerth, WA

  • 6 reviews
  • 4 likes

Product great, customer service not so much

published
Incentivised ReviewNo
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Thomas

ThomasGoulburn Valley, VIC

  • 53 reviews
  • 20 likes
  • Verified

Great customer service

published
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You really need to pick up your game!

published

I buy an Electrolux vacuum cleaner from you but constantly have a problem purchasing new bags! I today actually found myself taking in a used bag to assist in what bags need to be ordered! Please!
No wonder ppl go to Nowra for assistance. I was amazed!
I always shop local but I do need a new vacuum cleaner but with your limited stock, I will have to ask for advice elsewhere!
I'm sorry & sad to say.

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Cassey

Cassey

  • 2 reviews

Good service!

published

After accidentally using the wrong choice of payment, I rang through to Betta Home Living wharehouse where someone was able to swiftly and eagerly fix my transaction without fail

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jaymes hayes

jaymes hayesGriffith

Broken tv

published

I bougt this tv at betta home living griffith nsw and my tv was broken at of the box and going to return for a replacment

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DTofMelbourne

DTofMelbourneMelbourne

  • 3 reviews
  • 5 likes
  • Verified

Very solid online experience

published

Purchased a soundbar online. Great (cheapest) price which is a great start. Received a call from the store that would deliver within 72hrs and the item was delivered within 5 days which was a solid effort. Also free delivery which was nice. The only reason I didn't give 5 stars was just purely on the fact they could have made the first call a day or so sooner but solid effort non the less!

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Poor service and i haven't even got close to being a product yet.

published

(Someone finally contacted me back with some info about product and was very helpful).

I have rang the Rockingham wa store on 3 occasions now about getting an iMac 27" through certegy vip. Now i keep getting told i would receive a call on the availability on this product as they would have to order one in as none in stock. This has been 3 weeks now and I'm still no closer to getting an iMac or even getting information.

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Questions & Answers

SunCoast

SunCoastasked

We ordered a freezer through Kunda Park Store in Sunshine Coast and we paid cash.We were told that it was going to be delivered within 5 days. 2 weeks down the line there is nothing. We lost all the meat we purchased prior to promised delivery date due no storeage space. We are now contemplating making a police report and ask for a refund. We last spoke to a guy called Jack he was very rude and a Floor manager called Liz as been telling us to wait . Poor customer service and we can’t believe that this is happening in developed country like Australia

1 answer
peeved1
peeved1

They are advertising and selling stock that they don't have in their warehouse, as I found out. They order from the supplier and then have to wait for delivery. I eventually got my delivery 3 weeks later after contacting head office. They should tell customers if they don't have the item in stock.

M A A.

M A A.asked

It's been a while haven't received any update on my order, no communication at all, could you please help .. below is my order #1622897
Placed on 3 May 2020 6:57:06 pm AEST

No answers
M A A.

M A A.asked

It's been a while haven't received any update/ information on my order, could you please help track my order. below is my order #1622897 Placed on 3 May 2020 6:57:06 pm AEST

No answers
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