Reviewer Photos & Videos
Had been looking for new lounge chair as have suffered a spinal injury but just couldn’t find the one. Called in at Founds Betta Home Living at Rosebud. The woman (whose name I did not get, sorry) was brilliant and after trying many chairs we finally found what I was after. She went and spoke with one of the gentlemen behind counter and he said no delivery charge and we will deliver for you immediately. Fantastic service by all and thank you once again. Would highly recommend them.
Great customer service
Had an item that had stopped working. I emailed customer service and they were very helpful and quick with replies. I then went into store to exchange the item and it was the most easiest return I’ve had to do. Great customer service. No name was left on the email but thank you to that person and thank you to Daniel at Burnie betta!
65 inch TV
Bought a 65” TV .. can’t praise Andrew enough from the Moorabbin store .. he was super helpful .. highly recommend to anyone.
Excellent sales service and competitive price
Craigieburn store staff member Elaine was extremely helpful and even researched the product requirements for me and called back. She helped me source the last fridge of that colour left in any of their Melbourne stores and I got a very competitive price too. I would highly recommend this store.
Best service ever Craigieburn Betta
Ordered a fridge, great price, free quick delivery, courtesy call beforehand, delivered into my home, all packaging taken away. Beats Harvey Norman, JB and Good Guys hands down. Betta Craigieburn.
Its awesome 75 inch smart tv
Great sound wonderful picture has all the functions u need has all the apps features great price customer service was great very helpful would recommend this Samsung 75 smart tv
Friendly and helpful staff. Sale, Victoria Store.
I lived in Sale, for two years and often purchased products from their store. I found the staff friendly and helpful. A lot better than other electrical stores in the town.
Chris installed my shower screen last week and was very attentive and explained what he was doing. There was a bit of a problem getting the screen to fit but he stayed over two hours to ensure it was perfect. He was both polite and informative. Definitely pleased with him.
Perfect Customer Service Newtone BHL Footscray
I was after a Panasonic GZ1000 65" OLED. Found what I wanted on Newtones BHL Countdown Deals Oline sight. I gave them a ring to see if they actually had stock. Which I always do with any online purchase if I can. They did have stock. I made the order, the TV was shipped overnight and arrived early morning next day as promised. I Highly recommend Newtone BHL Footscray.
I have ordered several products from this store and have been happy with them. The only problem I had when I ordered my micro was they didn't have it in stock and it didn't arrive , I rang and enquired about it for the person to say they had tried to call several time which would have been at Saturday and I had no missed calls, to them be told they only had the display model. But other than that will keep ordering from this store
Corowa Betta home Living above and beyond the call of customer service
I needed a washing machine in a hurry late on the day before Easter. The staff at Corowa Betta were friendly and helpful and had a washing machine on my doorstep less than an hour later, and cheerfully removed my old, 30 year old machine as part of the service.
I bought a fridge from Betta corporate website. The first selected store to deliver the good didn't have the stock. But, they were able to manage to get the same stock from a store close-by. The good was delivered 3 days after.
The communication from the store to the delivery guy was fantastic! Definitely would place Betta on my top electrical appliances store.
Friendly, helpful and courteous service at Betta Home Living Moe
We visited Betta Home Living Moe this morning with the intent on purchasing a refrigerator. Ben, the salesperson we dealt with, was extremely helpful and very generous with his time, there was no hurrying as we looked at the various models on display. We ended up also purchasing a microwave, a kettle & toaster and also a bedhead and base and Ben gave us a really good discount. On top of this excellent service Ben also arranged to have all the items delivered the same afternoon and the bed and base were assembled by the delivery staff which was a huge bonus.
We had a very productive experience with friendly and courteous service by Ben. We highly recommend Betta Home Living in Moe.
Very happy with Betta in Moe
As I'm very time poor right now I did my research online. Phoned Moe on Thursday morning to purchase a washing machine and it was delivered Friday morning, They were also able to take my old machine away.
The reviewer stated that an incentive was offered for this review
Impeccable service at Betta Home Living in Craigieburn, Vic.
Not a local of Craigieburn, had no idea it existed, in desperate need of a washing machine, I started ringing around to various electrical outlets. Not happy with the service, I was getting, I spoke to a friend who advised me to contact Betta Home Living in Craigieburn, which I did, they were very professional and very helpful.
Thankyou to Lib Fiore (salesperson) for all your help.
I definitely will be back and definitely will be spreading the word around.
Regards Sandra Grossi
a return of a product
What a nice couple of fellas , good service and no worries when asked to take a product back and replace it , friendly and happy to do it thank you A and M
Fantastic service from Sandy and Brady and the team at Betta Electrical Invermay. One little issue and they had it fixed in a flash. Your prompt response to sort this out was much appreciated.
Betta staff in shop in Moe Vic.
The staff in the Betta shop in Moe, are friendly and extremely helpful, the delivery men are pleasant and happy to put items where requested.
For electrical appliances I only shop at Betta in Moe. Vic.
The reviewer stated that an incentive was offered for this review
Great customer service
I purchased a Cat S61 on 28th of october, Linda from the Betta home living store called me on the 29th to inform me that the handset needed to be ordered in and could take 2 weeks before I receive it, admitdly I wasn't to impress with the time frame but agreed to that and a few days later I had the phone to my surprise the customer service I received and communication was brilliant and Linda kept me up to date on progress of my order, only things I would suggest is for items that they don't stock and need to be ordered in add in the description...on your website that there maybe a 5/7 day wait for this item so there is no disappointment. And I understand about keeping costs down with postage but add a express post option for smaller items let the customer have a choice wether they want standard or express post.
Purchased a new fisher & paykel stainless steel fridge. I absolutely love the stainless steel finish, easy to wipe over and keep clean, & just as amazing inside the fridge which has beautiful glass shelving which makes the fridge look open, easy to see what's in your fridge and easy to clean. Lots of shelf space with freezer on the lower part of the fridge with clear pull out storage. Great for couples or family use. Betta have a free delivery in our area and take away your old appliance and install the new appliance with great service. We shop here for lots of our appliances.
Questions & Answers
We ordered a freezer through Kunda Park Store in Sunshine Coast and we paid cash.We were told that it was going to be delivered within 5 days. 2 weeks down the line there is nothing. We lost all the meat we purchased prior to promised delivery date due no storeage space. We are now contemplating making a police report and ask for a refund. We last spoke to a guy called Jack he was very rude and a Floor manager called Liz as been telling us to wait . Poor customer service and we can’t believe that this is happening in developed country like Australia
They are advertising and selling stock that they don't have in their warehouse, as I found out. They order from the supplier and then have to wait for delivery. I eventually got my delivery 3 weeks later after contacting head office. They should tell customers if they don't have the item in stock.
It's been a while haven't received any update on my order, no communication at all, could you please help .. below is my order #1622897
Placed on 3 May 2020 6:57:06 pm AEST
It's been a while haven't received any update/ information on my order, could you please help track my order. below is my order #1622897 Placed on 3 May 2020 6:57:06 pm AEST
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