Great service and resolved issues
Great service and resolved issues from my battery in a speedy timeframe. Highly recommended. Wouldn’t hesitate to recommend to friends.
Great customer service if there's any issues
Generally cheaper than a lot of other places (such as eBay) and at times things do go wrong with batteries. If ever something's gone wrong with a BetterBatt battery, I've contacted them and they've immediately had me run some tests. If the tests fail, they send me a new one straight away. Great customer service, always!
One of the best customer service.
Very easy to order and communicate with. They have most of the macbook replacement batteries. Though item did not work as expected, it is being replaced. I will update as soon as I get the new battery.
Excellent sales and helpful service
Have bought from these guys before, on my most recent purchase had some issues RMA was approved ultra quick and a new battery was received the very next day! Excellent again guys!
Better Batt are organising a replacement battery for me immediately , as I am very surprised that the one supplied 10 months ago has not lasted well. Superb service - thank you!
One Stop Battery Shop - Consistent excellent service
Not the first time used Better Batt and will not be my last, Thank you Better Batt for being the exception in these days of shoddy merchandise with zero responsibilty, for offering consistently great service and stock availability.
Excellent customer service
Really appreciated the excellent support. First battery had issues but was replaced after some assistance with running some checks. New battery is great so far. I will use BetterBatt again.
The wrong battery
Easy to find, easy to order and pay.
Sadly they supplied an incompatible unit; the battery doesn't fit the computer so at the moment we have no working battery and are out of pocket. I await their response to see how they will address what is now an urgent problem.
The range of products is very good.
A bit more info with the delivery service will help customers make an informed decision.
I found all the personnel courteous.
The quality of your products are so far so good
Exceptional prompt efficient services
My HP laptop battery needed replacement. HP website said the cost is $132 and no stock available. Googled on-line battery companies, checked the Company with this Product Review Website and found Better Batt (Victoria) has a fantastic rating, most impressed that the Owner of Better Batt also responds to the Reviews. The cost for 2 batteries is $69.50, virtually 73% cheaper than HP Website. In addition, Batter Batt website also offered a "virtue" visit to their warehouse and Office, that indicated to me it is a legit firm. Placed the order 25/2/...19 before 12MD. The batteries arrived 27/2/2019 mid-day in Sydney. What a fantastic Service. In addition, email notifications from both Batter Batt and the courier kept me informed throughout the process. Now, it is a matter to see if the battery will last for 400 days as per Website advertised. Will keep my fellow "Product Review" readers update in the event if the product may not be of good quality or ineffective. 26/3/19 update: The Better Batt battery was on the "flattish-side" while my laptop needed a restart following an update. Unfortunately, while it was restarting, the laptop crashed. At the end, it required a System restore which caused me $150. My IT repaired person suggested the crashed could be related to a non-genuine battery. I emailed Better Batt regarding the matter and wanted to return the products. Absolute NO drama, Batter Batt sent me the return postage paid label, refund to my credit card was carried out as soon as Better Batt received the return product. Very Happy with Batter Batt and THANKS.
Questions & Answers
I purchased a better batt rechargeable battery that won’t charge on the better battery charger. The Sony batteries will. What can I do?
Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks
I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 firstname.lastname@example.org
We are pleased to know that you are happy with our products and services.
Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? Jefsil@yahoo.com.au
We don't stock the NP-22 battery any longer, I'm sorry. Good luck with your search.
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