Good communication, fast delivery, low prices
I recently bought two camera batteries from BETTER BATT. Before purchasing, my enquiry, double-checking that they were the correct battery was answered quickly and with useful information. The cost was surprisingly lows & delivery was super-fast! Very happy with the service. Thanks.
Small Hiccup but otherwise GREAT SERVICE
Had a uninformed delay due to some technical issues with website, however when contacted was provided with apology and accurate dispatch date. Delivery was exceptionally quick, day after dispatch (Greater Melbourne during Lockdown.)
Have been using these guys for years now, have canon replacements still performing perfectly after 6+ years.
Excellent customer service
This was my first purchase from Better Batt, and even though my order was delayed slightly due to the COVID-19 situation the customer service and communication was excellent throughout the whole process.
I would certainly recommend Better Batt. I am very happy with the product, Price and Service provided.
Delay outside of company's fault - but always kept me up to date
The batteries I ordered were delayed in delivery to Better Batt, and I was offered a refund or to wait until they were received. I advised I would wait. I was kept up to date on what was happening, when I would get my goods and given the shipping note etc.
Of course it would have been better to get them straight away, but with COVID19 and everything else happening the delay wasn't their fault. Very happy to recommend
Online ordering for my laptop battery was easy, the only issue was the delay in sending out tracking information (I had to request an update after a week of nothing). I also experienced a delay to delivery but due to Covid I don't think that could be avoided. Product works fine.
I called chasing my battery to be told there was a delay. From then on Elcana kept me up to date with the progress. It final got to the port and was delayed again. But once they got it off the ship and into the hands of the courier they got it to me within 24hrs. Much appreciated Better Batt team.
The batteries are good performers
Custumer for over 10 years. Bought many batteries. Easy to find even odd batteries for old cameras or hand held devices. Always satisfied with performance, price, and durability. Shipment is fast. Also like the dedicated chargers!
very slow delivery
Ordered nearly 2 weeks ago, still no batteries. Just called them and they claim they only received the order today, yet the payment receipt is date stamped nearly 2 weeks ago, (10 business days). Not very happy, hoping my order will actually turn up. If you're in a hurry to get your batteries go somewhere else
Very happy with service
Good product. Excellent price. Good advice from salesperson. Fast delivery. The salesperson gave me truthful advice that might have put me off, but it gave me greater trust and I went ahead with purchase. Am very happy with product and quick delivery. I went back and bought another.
Online store was good. Service was excellent.
There was a problem of matching by bank
deposit and my online order because my
bank did not allow me to input the order
number. It was resolved quickly by Better
Batt and my order is on its way - all within
Best delivery experience regarding my battery for dell vostro 3350
It was very easy to navigate what I was looking for and swift response from customer service team to clarify the product. Additionally, the delivery was done earlier than the scheduled date and the quality of the product has been perfect. This is to add that the product is not in production by the parent company and better batt responded quick. I was skeptical too earlier. Not anymore now.
2 Old Laptops Live Again
I couldn't believe how easy it was to find 2 different batteries for 2 different old laptops, The fact that they even came up surprised me and i was super happy when they arrived because it gives 2 old laptops a new lease on life again.
Great service, thanks!
I ordered a battery for my Dell laptop online. I received the battery I ordered quickly and I am happy to have my laptop back in working order again. Reymark was friendly and easy to communicate with. Thanks!
"In stock" does not mean "In stock"
Placed an order in August for a battery listed on the website as "In stock and ready to ship". I then received an email at the start of Sept that "unfortunately, we're out of stock and unable to send your order right now.". They blamed it on some new warehouse system. "The integration between our warehouse management system and our website has stopped working as expected and is failing to synchronise inventory levels so everything is showing as in stock even if it's not."
It's now October. I checked the website again and the battery (HP 844203...-850) is STILL listed as in stock despite it really not being. I questioned this and received the same answer: "We've been having some issues with our integration between our warehouse management system and our website, apologies for any inconvenience." They are still accepting payments and orders when they know they don't have items in stock. Note their "Same Day Dispatch Warranty". "Order before 2pm AEST/AEDT and we will dispatch your order the same day. Only applicable to good(s)/product(s) advertised as "In stock and ready to ship!". This is still listed as "In stock and ready to ship". DON'T TRUST THEIR WEBSITE STOCK LEVELS! If you dare shop with them, call them on the phone first to get an accurate view on available stock. EDIT: Looks like 'Bri' (review earler) had the same issue. Their stock levels have been wrong since July apparently. How many months can you blame your system?
Good reliable service
Very easy to find what I wanted on their website. Have used Better Batt before and have been happy with their product and service. will be happy to usetem again in the future
Almost 5 star
Website was easy to navigate, and product was exactly as it was shown on the website. Customer service response was good but could be better, however, this is not a flaw. I could’ve given 5 stars but the postage was definitely slow, have been told this is due to pandemic which is reasonable but I have also purchased from elsewhere at a later date but got my item days before I got from this website (and didn’t pay for express postage for either).
Fast delivery, products perfect , great service thank you
I was looking for a battery that is really hard to find in the shops. The products are excellent . 100% satisfied with battieres and the charger works well in the car and plugged in
The people at Better Batt went out of their way to ensure that I identified the correct battery for my needs. Delivery was prompt. Battery working well. What more could I ask for. Very satisfied.
Questions & Answers
Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks
I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 firstname.lastname@example.org
Liam M.Better Batt
We are pleased to know that you are happy with our products and services.
Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? Jefsil@yahoo.com.au
Liam M.Better Batt
We don't stock the NP-22 battery any longer, I'm sorry. Good luck with your search.
Do you sell Epson genuine 277XL printer ink?
Liam M.Better Batt
What we sell are Better Batt Ink Replacements for Epson 277XL that you will find here:
You can also call us at 03 9024 6914 if you need any help. Cheers!
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.