Best communications of any firm I have dealt with.
The store is an asset, but the staff make special ,attempts To get what is required.
The quality is excellent, with good instructions, and a Warranty service that works. They fixed my one claim immediately.
Will use again. Thanks
Almost 5 star
Website was easy to navigate, and product was exactly as it was shown on the website. Customer service response was good but could be better, however, this is not a flaw. I could’ve given 5 stars but the postage was definitely slow, have been told this is due to pandemic which is reasonable but I have also purchased from elsewhere at a later date but got my item days before I got from this website (and didn’t pay for express postage for either).
Fast delivery, products perfect , great service thank you
I was looking for a battery that is really hard to find in the shops. The products are excellent . 100% satisfied with battieres and the charger works well in the car and plugged in
The people at Better Batt went out of their way to ensure that I identified the correct battery for my needs. Delivery was prompt. Battery working well. What more could I ask for. Very satisfied.
Very happy with my purchase.
I found the Better Batt. site easy to navigate. A very extensive range of batteries. I am very satisfied with the battery I purchased. Very happy with the ongoing service.
I need a replacement batter for my Acer laptop. I contacted the store around the end of May and placed an order. I have had to constantly follow up this purchase and have been lied to repeatedly, being told it will arrive next week, it will arrive next week over and over. I was then sent an email at the beginning of July stating that the website had had a disconnect from the warehouse and the product I ordered was not actually in stock. Following that I received an email last week asking how my product was performing and if I was happy with it!...I replied to this email as requested and stated I still hadn't received it and would like an explanation. No reply has been given. I've been stuffed around at every turn and I am absolutely furious. I understand that Covid has had effect in businesses and postal/delivery services, but it has been nearly 3 months since the order was placed. I would have appreciated some transparency and would be far less upset if I had been told the truth from the start.
Good product at a good price
I needed a replacement battery for my Toshiba laptop and after getting quotes for as much as $190 I went on the Better Batt website and then called them with some questions which were quickly answered. I ordered the battery which was only $35 on their website and received it 1 week later.
Great service and product
The new battery is great. Great price and my mate was able to change it over for me. Compared to the price Apple wanted to replace it and the time they needed it, this was the way to go.
Item and Service were fantastic
The part replacement was a much cheaper option than a new laptop.
With a quick 2 minute call, I had ordered and paid for the part and it was despatched very quickly.
the item arrived with 2 days and has been working great since
Great product, thanks!
Very easy process, delivered quickly. I am very satisfied and will definitely buy from them again if I need anything. Even got an email asking if I was happy with the product.
Great Service/ Value for Money
The battery for my computer arrived promptly and was exactly as described. My laptop is able to be used away from power as good as when new. Thank you for the service you provided and the value for money your goods provide.
Replacement laptop battery
Better Batt came up in my search for a replacement battery for my laptop. The price was very good, and delivery costs were reasonable. Once I paid for the new battery, it arrived within a few days, and works perfectly in my laptop. Overall, a very enjoyable experience with excellent results.
Very happy with the service to an interstate address and the follow-up checks.
A friend recommended the firm from his previous experience.
(‘The worst experience‘ comment makes one wonder if that person completely understands the current business climate and all the ramifications involved in keeping things afloat etc. Disappointing, yes, but hardly the end of the world.)
Better Batt Always
Easy to navigate, totally satisfied with the product and the product is excellent.
It wouldn't surprise me if you were able to supply batteries for Teslas.
I won't be going anywhere else for my battery needs.
Great to Follow Up.
Appreciate the follow-up feedback is a great tool. Very pleased with the battery an Old Apple has new life again. Mate on a different tac just want to say that we up here feel your pain hopefully this COVID mess will get better soon. Mate I will continue to mention your business to colleagues highly recommend you guys. We want and need your business to survive. John
Questions & Answers
Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks
I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 email@example.com
Liam M.Better Batt
We are pleased to know that you are happy with our products and services.
Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? Jefsil@yahoo.com.au
Liam M.Better Batt
We don't stock the NP-22 battery any longer, I'm sorry. Good luck with your search.
Do you sell Epson genuine 277XL printer ink?
Liam M.Better Batt
What we sell are Better Batt Ink Replacements for Epson 277XL that you will find here:
You can also call us at 03 9024 6914 if you need any help. Cheers!
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