Better Batt (page 2 of 10)

Their Website is brilliant. And if You Need Support They Get Back To You Very Politely And Quickly. Very Good Company.

Very easy, I was looking for a specific item which I found straight away and ordered by telephone. My order was professionally taken by Alyanna and I received the items within 4 days.

I ordered the wrong batteries by mistake but they have been understanding and helped me with the postage and refund process at every stage. Really happy with the response and resolution.

After being told several times in person and online that a TomTom navigation device battery cannot be replaced I opened my device asked two suppliers if they could replace it. Only Better Batt said Yes. The new battery is now in the device charging. Due to Australia Post having some delays the battery took a while to come but Better Batt staff were amazing, tracking the shipment and advising me. Excellent service. Highly recommended.

Wiiu battery not available in any store. Think twice to order from online. But Awesome service. Can check from phone as well. It is working as original. Thanks for the great service.
Keep tracking on us until the delivery arrives.
Excellent service.

I have ordered a range of different batteries from Better Batt and it was my understanding that they packaged average to decent cells in their batteries and sold at a reasonable price. Recently I have realised that this isn't the case, while you may get a decent life out of some batteries, particularly the more popular Sony NPF's - I would stay away from them for anything else - of the 4 batteries of Canon and Panasonic that I have bought from them all no longer charge over a third or quarter capacity after a few dozen uses. Shop elsewhere I reckon.

Great customer support that responded quickly to email inquiries, and provided detailed personal service, with courtesy follow-up to ensure customer satisfaction - you really couldn't ask for better service, top marks!

The site was easy to navigate to select the battery I needed.
The battery supplied was exactly what I needed. And they build new batteries for the application needed.

Items arrived on time, great support was available quickly when I needed some help with setting up the items I received.

Putting to one side that it can be understood that supplies may be low that is still no excuse to give paying customers no notice when the backorder date gets pushed back by a month. I only found out by refreshing the website. Then after being rightfully mad about getting no information regarding my purchase, they went ahead and canceled it just as soon as they got new stock in. worst service.

There appeared to be a delay between dispatch and my receiving the product. It was promptly dealt with and furthermore they contacted me when they received feedback that it had been delivered. Always excellent service fro Better Batt. Thank you.

Needed a replacement battery charged for SLR camera. New one was about $100, whereas this was $20 plus postage being on time

Product is a good price and worked as I was expecting. Customer service was also prompt with a query I had.

Gave lots of good detail about how to test the battery

When they saw it was a manufacturer issue they refunded with no issue

Contacted them after battery for Dell Latitude E4200 started having charging limitations at 11 months
Rep very helpful, straightforward troubleshooting process culminating in replacement

Huge range of batteries and the batteries fit as expected. Unfortunately I got the incorrect charger and they exchanged it without a problem. Thanks Elcana!

Very rapid response and their explanation for the delay in supply was spot on. Received the battery one day ahead of schedule. Well done

I bought a replacement battery for a Sony Vaio in Sept. 2018. It took months to deliver and once it arrived, would not charge. The laptop was not able to run on that battery.
Recently I bought a laptop replacement battery for an HP Spectre. Delivery was prompt, but when the replacement battery was installed (correctly), the laptop said: "no battery detected". The same thing again. A completely dead and unusable battery.
I didn't follow up with them the first time, because the value of the replacement battery wasn't worth the effort, but have contacted them for comment this time.
Needless to say, I won't give them a third chance.

Deserves no stars took my money and received no product still haven't got my money returned had been a month scammers.

My battery warranty issue was handled in a professional & customer focused way. Thanks for looking after us Elcana & keep up the great work.

The staff answered the ohone promply and followed up with a email straight away and within 10 minutes I had a reply back The site ws easy to navigate and all products were easy to find
This is the second battery i have bought from Better bateries and their product lasts a long tome.

Reliable company with good customer service. Unfortunately many companies lack this ability, Better Batt I'm happy to say have excellent communication, follow up and service.

My replacement camera battery of 3 years does not hold a charge (5 minutes). From 2 years in it was only holding little charge. My original brand ones are still going strong 5-6 years later. One of them may even be 10 years old!
I also have another after-market battery of the same kind from a different brand, was even half the price of betterbatt (except from Europe) and it has held a charge fairly well for 5.5 years. But I'm recycling that one now too because it is showing a little bulge (DANGER!)
Also got a laptop battery from betterbatt too, but again, since 1.5-2 years after purchase, the laptop always needed to be plugged in.

You had the best price for the batteries I needed for my several years old bluetooth speaker. When it was going to take longer than expected to arrive you offered to cancel if I wanted to, which is a great trust builder, and until it arrived you gave me very good customer service keeping me updated. The batteries were very well packaged, and genuine original parts. I'll definitely use you again. Thanks!

They followed up at every step, explained the delay ( Covid!) and double checked to make sure that it arrived. The product is good too. Perfect for my headphones.