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Better Batt responded quickly with my trouble and even checked a week after if it was all OK. Exceptional service my order was also received very quickly!
Delivery was quick, customer service was pretty good. However the battery i recieved did not work well in my laptop (dell xps 9343). Not sure hat cels they used but it wouldnt last more than 5 minutes even after 20 charge cycles. I ended up getting an alternative battery from a competitor and it works brilliantly in comparison.
There are plenty of good reviews around for this company so i expect this might have been a rare occurance. Hope everyone else has more luck
Great customer service if there's any issues
Generally cheaper than a lot of other places (such as eBay) and at times things do go wrong with batteries. If ever something's gone wrong with a BetterBatt battery, I've contacted them and they've immediately had me run some tests. If the tests fail, they send me a new one straight away. Great customer service, always!
Very Good Service
Elcana from Better Batt was very nice to deal. Very kind, helpful and went above and beyond. Thanks a lot Elcana
Really good to deal with ,happy with the product
Yes very easy to deal with ,and happy with our battery, we recived in about 2 weeks from order to our door thankyou
Excellent customer service!
Excellent service, product as described, battery shipped quickly. Customer service amazing abd followed up with my enquiry. Would recommend to everyone.
I asked for advice on a lithium battery issue and received a prompt, clear and courteous reply. It answered my question accurately and I was very happy with the outcome.
Awesome range and had what I needed. Battery fitted perfectly.
Was amazed at how quickly it landed at my doorstep from the other side of Australia.
Eclana was very pleasant to deal with and followed up with the order until I picked it up.
Great service. So quick and exactly what I ordered!
Easy to find products on site.
I will be back for more soon.
Great service guys cheers!
Better Batt were excellent, however I was let down by Aramex the courier service. There was a delay but the customer service at Better Batt were so helpful and did the best they could to keep me updated on my parcel. Thank you and my batteries are working really well. Cheers!
Ordered at 1.30pm. Arrived in Canberra next day before 12pm. Best delivery time ever. Replacement laptop battery - fitted straight in. Cheapest I could find from reputable company.
Good products, great service, well done!
I ordered, I received, no problems. The correct battery and battery charger were recieved for a 12 year old camera. I recommend this company.
There are apparently two different replacement batteries corresponding to the same Lenovo part number (FRU), only one of which works with my laptop. It seems there is no way of knowing which one will suit, (indeed I didn't even realise there were two when I ordered). Anyway, there were no complaints or arguments, I was instructed to return the unsuitable battery (post paid by Better Batt) and received the correct one a few days later.
Really quick, efficient and friendly service by Johann. There was a small issue with my order but they contacted me to resolve before I even realised there was a problem. Great product and great service. I will definitely order again
Great Personalised Service
I was seeking a battery for a long outdated camera from a long defunct brand. My local battery supplier said the search was futile. Not so Better Bat - they listed a compatible battery on their web page at what I considered to be a very reasonable price! So, it goes without saying that I was very happy with the functionality of the web page and the range of products available.
Unfortunately I did not look closely enough to realise that the product was currently out of stock (my error) and that I would have moved house before it became availa...
This seller is one of the best one I have dealt with. Awesome customer service and quick problem solver.
Product received as per advertised
Well wrapped package in individual box
Very satisfied with the product, all working well and high quality
Large Range of PC Batteries, excellent and speedy service
Had ordered new battery for Toshiba Notebook; original battery serial number hard to read, made error in last digit. Rang Better Batt after receiving wrong battery, lady at the other end was very courteous and very knowledgable; organised the right battery, return postage and refund on the other battery. Excellent and fast service, received new battery within 2 days. followed up on battery charging advice. Very rare to find such excellent service.....will use their services again and recommend to other PC users
Excellent team, helping us to find a tricky battery type. Very responsive. Battery we ordered is working well. Great value for money.
I am very happy with my lap top battery and camera battery the price was good the correspondence good and from ordering to arrival to my door all within five days thankyou.
Item NOT In Stock & NO Communication Until I Contacted Them
Ordered a laptop and phone battery and didn't get a sent notification or any communication for 2 weeks. I finally contacted them they responded: "We're having a stock status issue due to a bug on our website and we're currently fixing it. You should have received an email about it but the system failed to send one due to an on-going maintenance." I was hoping to get my delivery in their stated 1-7 days so I could actually use my battery as I was going travelling. Took 6 1/2 weeks (45 days) in total for the battery to arrive and I was getting ne...rvous as I was moving out of my place. The 1-7 days post is more like 1-7 weeks in my case. Hopeless, leads me to believe they are just drop shipping items from China. Next time I will be ordering off eBay instead so I get my order in a timely manner. BetterBatt - All negative, no positive :(
Fast delivery and battery charger works well
Purchased a battery charger for my camera as it did not come with one and I like to have a spare charged battery when I travel. Much better pricing than camera store
Answered questions quickly, sent fast, and works well.
Answered my question about suitability very quickly, made the order simple, arrived quickly, and the battery was correct and worked.
Overall service was good.
I got the product within 4 days after ordering. but I am not sure about the quality. But I can say this site is the best option than other doggy Chinese sites
The reviewer stated that an incentive was offered for this review
Excellent customer service, did everything possible to resolve my issue, even when I ordered the incorrect battery. They followed up and updated me throughout and even accommodated return and replacement when I ordered the incorrect item.
betterbatt, simply the place to go for all types of digital camera and video camera batteries.
The site is easy to use and I like the way in which the various camera models are listed, as well as showing what other camera models that particular battery was compatible with. This feature is very handy.
I ordered 15 batteries of various types and all of them were in stock and supplied to me in a timely manner.
betterbatt will always be my place to go when I need a replacement battery for a camera.
In addition, the prices are very reasonable.
Questions & Answers
I purchased a better batt rechargeable battery that won’t charge on the better battery charger. The Sony batteries will. What can I do?
Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks
I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 firstname.lastname@example.org
We are pleased to know that you are happy with our products and services.
Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? Jefsil@yahoo.com.au
We don't stock the NP-22 battery any longer, I'm sorry. Good luck with your search.
Get an answer from our members and Better Batt representatives
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