Placed my order on Monday and arrived Friday.
Excellent service and delivery.
Prices very competitive.
Well done people. Would certainly recommend this site and will do so in the future.
Thank you very much.
Great product, price and service
Online ordering easy. Battery for my Canon EOS 5D Mk3 arrived within two days of placing the order and works as specified. Happy to do further business with Better Batt.
Very happy with the service
I ordered my camera specific battery charger and spare batteries after a frustrating time with camera shops. Ordered on Wednesday afternoon. They arrived on Friday morning.
The website was so easy to navigate. Very happy with this.
The wrong battery
Easy to find, easy to order and pay.
Sadly they supplied an incompatible unit; the battery doesn't fit the computer so at the moment we have no working battery and are out of pocket. I await their response to see how they will address what is now an urgent problem.
Excellent Excellent Excellent
I ordered a battery for my laptop.
After taking my laptop to my Local franchise computer repair store, battery world and smartphone specialist. Only to be told they couldn’t get a battery for a four year old laptop. I was feeling very apprehensive and concerned, but I needed my laptop. (My last back up was two years ago.)
My replacement battery arrived 3 days later and is now in my laptop and working perfectly.
Fantastic service, I would highly recommend Better Batt.
The battery was exactly what I needed for my camera and much cheaper than anywhere else. Customer service was fantastic and they were able to help me out with complicated pickup arrangements.
Great value and great Service
this first experience is rated 5star. Service was excellent. Received goods 4 business days after order as promised (3 - 7 days) prices were excellent - much cheaper than last purchase from local camera shop. I was surprised as to the time available for recording film of various events and was much longer than original Sony and also the previous batteries purchased from local shop. Navigating the store was easy and I found what I was looking for immediately. Thank you for the excellent service.
The usual prompt service, less than the expected 7 working days.
Even though you were out of stock with two items you delivered from your WA branch, thank you.
Always been most satisfied with the substitute printer inks for Epson RX650 printer.
Betta Value Services
The range of products is very good.
A bit more info with the delivery service will help customers make an informed decision.
I found all the personnel courteous.
The quality of your products are so far so good
Exceptional prompt efficient services
My HP laptop battery needed replacement. HP website said the cost is $132 and no stock available. Googled on-line battery companies, checked the Company with this Product Review Website and found Better Batt (Victoria) has a fantastic rating, most impressed that the Owner of Better Batt also responds to the Reviews. The cost for 2 batteries is $69.50, virtually 73% cheaper than HP Website. In addition, Batter Batt website also offered a "virtue" visit to their warehouse and Office, that indicated to me it is a legit firm. Placed the order 25/2/19 before 12MD. The batteries arrived 27/2/2019 mid-day in Sydney. What a fantastic Service. In addition, email notifications from both Batter Batt and the courier kept me informed throughout the process. Now, it is a matter to see if the battery will last for 400 days as per Website advertised. Will keep my fellow "Product Review" readers update in the event if the product may not be of good quality or ineffective.
26/3/19 update: The Better Batt battery was on the "flattish-side" while my laptop needed a restart following an update. Unfortunately, while it was restarting, the laptop crashed. At the end, it required a System restore which caused me $150. My IT repaired person suggested the crashed could be related to a non-genuine battery. I emailed Better Batt regarding the matter and wanted to return the products. Absolute NO drama, Batter Batt sent me the return postage paid label, refund to my credit card was carried out as soon as Better Batt received the return product. Very Happy with Batter Batt and THANKS.
Super fast service and great communication
Glad I found Better Batt when realising I needed a replacement battery for my camera in a hurry. It has just been delivered as promised and I am so happy to recommend this business.
Peter from Hamilton
Cost efficient solution from people that know their products
I did a google search for a replacement charger and saw Better Batt. As they were a Victorian company I decided to see whether or not they might be able to help. Upon looking at he website I easily found the battery charger that I needed. I rang them and was promptly dealt with by a very pleasant lady who could answer my questions. I placed the order. I was thinking that it would cost me at least $100 and in fact it was around 20. I paid over the phone and received a confirmation email and delivery of goods to country Victoria within 4 days. The one lesson I take out of this is that if I want a fridge or T.V then the local Harvey Norman are brilliant. If you need a specialist replacement part then search for people who are specialists. Couldn't recommend highly enough. Thanks
Very happy with navigation through the store. Simple to find the product ! was interested in and the order process was a snap. Dispatched the next day
Good customer service
I agree with the reviews about good website, customer service, low prices, fast shipping etc. I have had a few problems with some of the batteries after warranty periods have expired. After the first customer service person did not look after me, and following my review here, my issue was escalated by another BetterBatt staff member and dealt with to my satisfaction. So thank you BetterBatt.
So far so good
I found the purchase process easy on the website. So far I am satisfied with the battery I bought. Having previously bought another replacement battery on ebay from another supplier which did not work despite meeting the specifications to replace my current one, I was sceptical. This battery worked without a hitch. The only problem I have with it is I opted for the 9 cell version, but the picture online did not adequately show that that battery protrudes further below the base of the laptop than the battery it was replacing. More pictures from different angles of the product are required on the website.
Efficient and accurate
Matching the batter and charger numbers on other sites was frustrating but simple on the Better Battery site. It arrived in 3 days and works beautifully. I couldn't ask for better.
Super Fast Service
Great website ..so easy to find the required battery for my digital camera and also to add on a charger set..perfect for my Nikon and extremely good value. Amazing super fast free delivery to Adelaide.... less than 24hrs from placing the order.
It was easy to locate the type of batteries I required for my cameras on the Better Batt website & a straight forward process to order them. They arrived within less than a week. Terrific!
Thanks Better Batt!
It was quite easy to find my part on your Website, and I called the number suggested, and was instructed by your team member, how to fill out the Order. I had some difficulty in paying from my Credit Card, as I did enter an incorrect expiry date. I called back again, and another team member assisted me when I realised my error.
When the order was accepted, he also organised my collection from Flemington on the same day. All of your staff are pleasant, helpful and it's easy to deal with your Company.
The range is good and Vast, and the quality seems okay. My computer is fine now, and I'm very satisfied.
January14, 2019 Update: Very helpful and efficient.
Easy to find on website and helpful team members
Good range of products.
Quality seems good. 74% charge, works well
Goof service all around.
Beware, you get charged for signature on delivery but don’t get it!
They say they require a signature on delivery and charge you for it, but they don’t give you that service. They just get it dumped on your mailbox to get stolen.
All to save a few dollars!
That’s poor service!
Questions & Answers
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