Reviewer Photos & Videos
Ordered Wednesday afternoon, arrived Thursday afternoon, I was so surprised and impressed. Great products and prices. Will definitely shop here again!
Easy to navigate the quality products. Delivery our order item on time. Thank you much for your good customer service!
Great service great product
Very easy. Unfortunately I have difficulty expanding this to 20 words. And I am not there yet. So- very very very easy.
Best service ever!
Very easy and fast transaction. Helpful when calling to make sure I was ordering the right battery. Delivery confirmation tge day of ordering. Recieved order in record time. Thanks team at Better Batt
I ordered a new battery online with ease and it was promptly shipped. However, the courier company would not deliver to my address. After several attempts, it was myself who suggested that Better Batt simply send me a new battery via Australia Post. They offered to send me the battery that I ordered once it came back from the courier and at an additional postage fee. I thought this was ridicules! After 2 months, I finally received my replacement battery via Australia Post at no additional cost. I feel this was sub standard service. I would think twice about using this company again.
Great Service From Better Batt
In my opinion good people to deal with, recently purchased a couple of camera batteries, which are excellent & good value.
A word of caution though, confirm mode of transport before ordering, under no circumstances use Aramex Transport.
These amateurs took a month to deliver goods from Melb to Perth, they will use all sorts of excuses to hide their incompetence.
Australian Post not even that bad.
Need a battery? Look no further!
Having purchased quite a few batteries for various cameras from Better Batt, I can safely say that they are a pleasant company to deal with and provide good quality batteries for their value.
When one of my batteries suddenly stopped working, I was easily find contact details to get support with getting a replacement and was very satisfied with the promptness of their response.
Overall, if you are in need of a battery for a device and don't want to break the bank getting a "genuine" replacement, look no further than Better Batt.
Happy to recommend Better Batt
Found my laptop battery with relative ease (navigating other online sellers was a nightmare). There were delays in shipping, but not Better Batt's fault, and their communication throughout was excellent. Even phoned me at one stage to - Yeah, a REAL person phoned to check on the delivery. Price was very fair, and slightly cheaper than their competitors. Buying a battery was FAR cheaper than buying a new laptop! Happy to recommend them.
Easily found what I required. Ordering and payment options were clear and follow up was very good when there was a delay with couriers due to public holidays.
One of the best customer service.
Very easy to order and communicate with. They have most of the macbook replacement batteries. Though item did not work as expected, it is being replaced. I will update as soon as I get the new battery.
Though delivery was bit delayed, completely satisfied with the product. Follow up by customer support was excellent throughout the order.
Disappointing Low-Quality Laptop Battery, Only Good for 6 months
Very disappointing quality. I got a replacement battery for my laptop. The product doesn't appear to be in high quality at the first glance. Anyway, I installed it.
Initially, it was running fine for the first few months. Yet after using it for less than 6 months, I found that the battery life significantly worsened - sometimes you still had about 50% of battery, then it suddenly dropped to below 7% ... it's getting worse and worse.
After using it for 12 months, it became actually "unusable" - when it's 95% charged (that's fully charged with th...
Very professional and friendly staff with excellent service.
We had no problems with better batt site. Very easy to navigate with lots of related products and information. I am looking forward to dealing with better batt again. Such an awesome experience.
Toshiba laptop free at last
Better batt had a full range of batteries & I was able to find mine
quite easily. I’m really happy to have a good battery for my older laptop.
Have used Better Batt on a few occasions. Their prices are always competitive. Ordering is easy if you know their part number. The only improvement to be made is to list which charger goes with which battery otherwise all good :)
BetterBatt - Awesome service.
I had placed an order for a new battery to replace a failing unit, and realising it had been a few days since I had heard about the order, I put through an information request to the company. The company had suggested there was a disconnect between their stock keeping software and their supplier, but the company did keep me up to date with regards to stock availability, and I was happy to wait since it was around Christmas time.
The communication from the company to me as a customer was fantastic, keeping in touch with me at every point in the order.
Extremely poor customer service. Product advertised as in stock but not.
Tried to order batteries on 18 September. Website showed in stock. Contacted them on 29 September and then advised batteries not available til 29 December. Money refunded. Checked again on 3 December batteries showing as in stock again. Ordered. Waited until 12 January as over Christmas period. Advised batteries not available until 13 April. Again requested refund.
Fantastic service, affordable off-brand products that really work.
I've replaced the batteries in many people's laptops and mobile devices over the past decade or so, Apple, Sony, Acer, Toshiba, Dell, and many other brands. Not all experiences have been great with discounted batteries, so I'm often a little skeptical about going "off brand". However, I've never had a bad experience with the products from Better Batt.
At my IT workplace, several brands of laptops and mobile have had batteries supplied by Better Batt over the years, and they've worked just as well as the original battery. Usually, the Better-Ba...tt batteries came in at 25-55% LESS cost than the original brand. Every time we've ordered from Better Batt, delivery was lightning fast, products were just as described, and when we accidentally ordered the wrong one, they happily took the old one back and sent the correct one (we paid postage for return and re-sending, which is fair enough for our mistake) The return happened without any major issue. Talking to them was never a problem and seemed to get an even faster result than email. Now I should note that I've even used Better Batt to replace the battery in a laptop for the in-laws. (Tech support for in-laws always has the potential to cause problems) The battery was delivered very quickly and worked solidly for LONGER than the original Acer battery. So my Christmas lunch was less awkward than it could have been. :-) My partner is a professional photographer and graphic designer, I only do the occasional wedding and/or travel photography gig, (Covid permitting) but whether in a chapel, in a desert, on a beach, or at the top of an alpine snow-capped mountain, camera batteries and mobile device batteries are critical to our business. She has ordered Canon camera "compatible" batteries in the past from Better Batt and they were not only one THIRD the price, but work... about... as well as the branded products. My partner has used a variety of "off brand" Canon-compatible batteries with some... mixed results, but she's quite content with the BetterBatt ones... and has run with those for the last year or so.
I am very happy with the quality of this product although I have to wait quite long time for the product to be available
Excellent customer service
My shipment got delayed due to COVID related issues but customer service was excellent in keeping me informed continuously on the progress.
I have bought items from this company and all was very good
I have just been on the phone today good prompt service however I ordered a charger in August last year and the email about my delivery ended in my junk mail so I never knew what happened
Then today I got an email saying they have returned the item back to the company and now it will cost me an extra $9 + to have it resent!
I never received any notification in my mail box by Aramex their delivery people..ever!....or another email......so now Australian Post will resend the charger.... very disappointing
Great price for replacement battery of laptop computer. Good service and communication. Easy to navigate website. Highly recommend this company.
Prompt and friendly service, all the time!
I was looking for a replacement battery for a Minox camera no longer in production. I saw a battery on BetterBatt web site which had the same specifications as the original battery but I was not sure if the physical size was the same. An email was sent late on Sunday night and I received a reply by Monday morning in Perth! That was a fast reply. 2 other emails were sent by me with replies within a couple of hours thus allowing me to order two batteries.
I have dealt with BetterBatt for some years now and am amazed at the friendliness and efficiency of the staff.
Better Batt provided great service.
Better Batt provided great service. Very good communication with staff. Easy navigation on the website. And informed about delivery. I would highly recommend!
Great customer service
Great customer service. Store navigation was easy; the battery I needed was for a long out of date laptop. It took a while, but I was kept informed and the battery was delivered as advised.
It fits and seems to work well.
Questions & Answers
I purchased a better batt rechargeable battery that won’t charge on the better battery charger. The Sony batteries will. What can I do?
Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks
I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 email@example.com
We are pleased to know that you are happy with our products and services.
Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? Jefsil@yahoo.com.au
We don't stock the NP-22 battery any longer, I'm sorry. Good luck with your search.
Get an answer from our members and Better Batt representatives
Other Electronics & Computing Shops
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.