Replacement batter delivered on time/good price
Ordered a replacement battery for my very old Toshiba laptop on Sun March...delivered to my workplace as requested Wed 25 March! Awesome
Battery seems to be compatible/working too - bonus!
Was quite easy to find the battery I needed (I had the old one for product numbers) and easy to use the website.
Good price compared to other websites and stores too.
Good Quality Products and Fast Delivery
Bought a replacement laptop battery for my Dell Computer and also a backup battery for my Canon Camera. Ordered both online with no fuss at all. Both products were promptly shipped, packaged extremely well, and were delivered exceptionally fast. The laptop has a new lease of life, and the Camera has prolonged picture taking capabilities. Enjoyed the fast and efficient service given by Better Batt and would not hesitate in buying from them again. Would highly recommend.
Battery price and service very good
BUT courier delivery firm they use are hopeless.
Goods in Transit March 5 Melbourne to Perth
Contacted Courier company by email3 times and got 2 email responses and contacted Better Batt today querying delivery and got 1300 number to call centre in India...who are going to "investigate and advise"
Outstanding Customer Service
I purchased a new battery from Better Batt for my laptop. My laptop wouldn't recognise the new battery despite it being a genuine branded battery. Rissa in customer service gave me a troubleshooting guide which was easy to follow. Unfortunately this didn't resolve the issue. They immediately replaced the battery, no cost, no questions asked. Excellent Australian company....should be more like this one!
Battery of legitimate quality, arrived within 2-3 days with tracked postage
After being burnt 2x with fake batteries on eBay, I stumbled across betterbatt.com and found the battery I needed for my 6-year old laptop (Inspiron 17R SE 7720) for a slightly higher price ($10 more expensive); but the entire experience was seamless - in choosing the battery and purchasing it. It arrived within 2-3 days with tracking as well. Ideally, they could have included free postage but I am just happy I finally have a battery that works after so long.
So Far So Good
This is my first time shopping with Better Batt and I have not yet received my order so will update there when I receive it, but I can rate for service.
I placed my order on Friday afternoon [3:48pm Queeensland time so add 4:48pm for daylight saving] and found it easy to navigate the site for what I wanted [a laptop battery in this case] and the price was way below everywhere else I had looked at, including generic batteries from overseas on ebay. Checking out my order was simple and i paid by credit card.
I received an email to confirm my o...rder within minutes. Next morning, Saturday, I received the tracking number and email stating the product had been shipped. So far so good. Awesome service. Unfortunately they use Couriers Please which have caused me alot of headaches in the past. I checked the tracking number on the couriers website, which while the number is valid has not shown a single scan as yet, so I dont know whether it has actually been picked up or not. Looking at their business hours which are Monday - Friday and Monday being the Australia Day holiday I am guessing it will be picked up on Tuesday. So I should have it by end of next week. I would consider them worth your while, if you want a cheaper battery for your device then certainly consider it, and do keep in mind late deliveries and damaged products are quite often - in my experience at least - because of shoddy courier drivers, not so much the sender :) I will see how my order is packed when I receive it but it seems from checking reviews before I purchased with them, they do pack carefully. I am considering using them in the future should everything go well with my first order.
- Verified customer
Great Service , great value
I have purchased 2 batteries and some ink over the last couple of years. Great service, very quick email response to questions and great help to find the product I needed. Fast shipping. The last laptop battery I purchased was 1/3 of the price quoted by HP direct and ink also almost 1/2 price and works fine in my Epson. (I have purchased "compatiable" ink from Amazon before that didnt work) I am very happy to recommend theses guys and look forward to shopping with them in the future.
Questions & Answers
Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks
I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 firstname.lastname@example.org
Liam M.Better Batt
We are pleased to know that you are happy with our products and services.
Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? Jefsil@yahoo.com.au
Liam M.Better Batt
We don't stock the NP-22 battery any longer, I'm sorry. Good luck with your search.
Do you sell Epson genuine 277XL printer ink?
Liam M.Better Batt
What we sell are Better Batt Ink Replacements for Epson 277XL that you will find here:
You can also call us at 03 9024 6914 if you need any help. Cheers!
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