Better Batt

I have ordered a range of different batteries from Better Batt and it was my understanding that they packaged average to decent cells in their batteries and sold at a reasonable price. Recently I have realised that this isn't the case, while you may get a decent life out of some batteries, particularly the more popular Sony NPF's - I would stay away from them for anything else - of the 4 batteries of Canon and Panasonic that I have bought from them all no longer charge over a third or quarter capacity after a few dozen uses. Shop elsewhere I reckon.

My replacement camera battery of 3 years does not hold a charge (5 minutes). From 2 years in it was only holding little charge. My original brand ones are still going strong 5-6 years later. One of them may even be 10 years old!
I also have another after-market battery of the same kind from a different brand, was even half the price of betterbatt (except from Europe) and it has held a charge fairly well for 5.5 years. But I'm recycling that one now too because it is showing a little bulge (DANGER!)
Also got a laptop battery from betterbatt too, but again, since 1.5-2 years after purchase, the laptop always needed to be plugged in.

Better Batt, product quality is poor, battery lasted less than 11 months & cannot get a replacement for 4 months #betterbatt

Purchased battery for laptop. Easy to navigate and battery arrived in 3 days. Happy with that part. Battery fully charged has time remaining showing as only 1.5 hours. Actual battery time was less than 1 hour. The next charge suggested remaining time 2 hours. Again actual battery time again less than an hour. This was only looking up information to test. After 10 minutes time remaining went from 2 hours to 1 hour 10 minutes. Battery was cheaper than elsewhere so maybe a case of getting what you pay for. I would research batteries elsewhere before purchasing.

Navigation was fine but wrong product delivered. Delivery to twice as long as advised. fastest couriers! No wonder they changed their name

Been having problems with a new battery for 3 months now, only lasts for just over an hour in use. After several emails & phone calls, still waiting for them to replace it as they said one would be ! Another phone call will be made this week.

I called on 21/10/18 to enquire about a Sony FDR_AX53 Battery .I found that I was connected to a call centre in the Philippines and spoke to a Female who had no idea of what I was asking or talking about .She merely read from the information on the website and would not transfer me to someone who knew what they were talking about .My line was disconnected and I called back and a male person answered and was slightly more knowledgeable but not much
It is apparent that one CANNOT speak to anyone Team member) in Australia , who are the so calle...

Ordered a replacement battery for my Samsung Galaxy S4 arrived in good time. Battery was poor would only hold the same amount of charge as the original battery I was replacing.

Ordered 6 cell laptop battery. They claimed to have stock, then called me to tell me to wait 6 weeks, as there was a compatibility problem. Then when it was in stock again, they called to again and said I had to reorder. So this time I ordered the bigger 9 cell battery. Then they called me and said they didn't have stock and to wait 3 months. Then called me to said they did have stock a few hours later. Then shortly after that said they didn't have stock again. After complaining they said they did have stock of the 6 cell battery and could send...

Really happy with the price and speed of delivery from Better Batt but the battery when charged would go flat without even taking one shot. LCD screen couldn't even be turned on. Sent an email to discuss a return/refund and have yet to receive a response nearly a week later. I've seen responses on product review so hope that this will prompt some action.

After receiving my charger i found it was the wrong size emailed sales, they promptly responded but when i explained it didn't fit and have to hold it in place with tape he seemed satisfied with that, next time I'll just order it off ebay from China.

I bought two replacement batteries for my digital camera - they worked really well when first received - held charge and lasted well in the camera. Performance started to deteriorate a little from about the 6 month point, but having purchased two batteries it was just a matter of swapping one out so no real problem. However, by the 12 month point a days' outing using the camera reasonably frequently would consume both batteries (assuming no flash photography which would drag down the charge much more rapidly), and at the 18 month point I am una...

This website does no clearly state whether they have the item in stock. In fact, they mislead you to think that all items are in stock by not stating clearly and categorically otherwise. After my order did not arrive in the time stipulated on their website (3 - 7 days after receiving payment) and on my order confirmation, I sent an email to Better Batt to find out where my order was and their email response to me was unsatisfactory wherein they stated the words "Available to Order" and "Contact for ETA" on their webpage and order confirmation to mean the item was "Not in Stock".

They mislead you about stock availability and their email response was rather negligent.