Ordered a laptop and phone battery and didn't get a sent notification or any communication for 2 weeks. I finally contacted them they responded: "We're having a stock status issue due to a bug on our website and we're currently fixing it. You should have received an email about it but the system failed to send one due to an on-going maintenance." I was hoping to get my delivery in their stated 1-7 days so I could actually use my battery as I was going travelling. Took 6 1/2 weeks (45 days) in total for the battery to arrive and I was getting ne...

I got the product within 4 days after ordering. but I am not sure about the quality. But I can say this site is the best option than other doggy Chinese sites

Very easy to order and communicate with. They have most of the macbook replacement batteries. Though item did not work as expected, it is being replaced. I will update as soon as I get the new battery.

Very disappointing quality. I got a replacement battery for my laptop. The product doesn't appear to be in high quality at the first glance. Anyway, I installed it.
Initially, it was running fine for the first few months. Yet after using it for less than 6 months, I found that the battery life significantly worsened - sometimes you still had about 50% of battery, then it suddenly dropped to below 7% ... it's getting worse and worse.
After using it for 12 months, it became actually "unusable" - when it's 95% charged (that's fully charged with th...

Tried to order batteries on 18 September. Website showed in stock. Contacted them on 29 September and then advised batteries not available til 29 December. Money refunded. Checked again on 3 December batteries showing as in stock again. Ordered. Waited until 12 January as over Christmas period. Advised batteries not available until 13 April. Again requested refund.

I have bought items from this company and all was very good
I have just been on the phone today good prompt service however I ordered a charger in August last year and the email about my delivery ended in my junk mail so I never knew what happened
Then today I got an email saying they have returned the item back to the company and now it will cost me an extra $9 + to have it resent!
I never received any notification in my mail box by Aramex their delivery people..ever!....or another email......so now Australian Post will resend the charger.... very disappointing

Site stated stock- NO STOCK. I had to chase and time frame blew out by over a month. Stay Away

The company deliver my order to an incorrect address which took them more than a week to locate and after 18 emails pushing me around they want me to collect the parcel at an address over 40km away. Would not resend or refund my order. In the end they want to charge $11 for them redeliver. No way! It's probably ok when there is no issue but what a hassle to deal with when there is. Will have to ask my card provider to help with getting the money back. Avoid at all cost!

Better battery website was easy to navigate, to find the right battery we needed.
Unfortunately it malfunctioned after a short while.
The support team guided me through some diagnostics, which were easy to carry out.
Results revealed the battery to be deemed non functioning.
Betta Batt cheerfully approved a replacement for it, and itwas duly despatched to us. Thank you to the Betta Batt team for the support and reassurance.

Had a uninformed delay due to some technical issues with website, however when contacted was provided with apology and accurate dispatch date. Delivery was exceptionally quick, day after dispatch (Greater Melbourne during Lockdown.)

Have been using these guys for years now, have canon replacements still performing perfectly after 6+ years.

Advised initially of expected delay, then it all went smoothly. Delivered on a Saturday, unexpectedly. They have a very efficient tracking system.

Online ordering for my laptop battery was easy, the only issue was the delay in sending out tracking information (I had to request an update after a week of nothing). I also experienced a delay to delivery but due to Covid I don't think that could be avoided. Product works fine.

despite website boasting quick delivery and free shipping (since updated to minimum 2 pieces), was slapped with a delivery fee then three weeks later they work out they can't supply the battery and cancel my order

Ordered nearly 2 weeks ago, still no batteries. Just called them and they claim they only received the order today, yet the payment receipt is date stamped nearly 2 weeks ago, (10 business days). Not very happy, hoping my order will actually turn up. If you're in a hurry to get your batteries go somewhere else

Placed an order in August for a battery listed on the website as "In stock and ready to ship". I then received an email at the start of Sept that "unfortunately, we're out of stock and unable to send your order right now.". They blamed it on some new warehouse system. "The integration between our warehouse management system and our website has stopped working as expected and is failing to synchronise inventory levels so everything is showing as in stock even if it's not."

It's now October. I checked the website again and the battery (HP 844203...

Very easy to find what I wanted on their website. Have used Better Batt before and have been happy with their product and service. will be happy to usetem again in the future

Website was easy to navigate, and product was exactly as it was shown on the website. Customer service response was good but could be better, however, this is not a flaw. I could’ve given 5 stars but the postage was definitely slow, have been told this is due to pandemic which is reasonable but I have also purchased from elsewhere at a later date but got my item days before I got from this website (and didn’t pay for express postage for either).

I need a replacement batter for my Acer laptop. I contacted the store around the end of May and placed an order. I have had to constantly follow up this purchase and have been lied to repeatedly, being told it will arrive next week, it will arrive next week over and over. I was then sent an email at the beginning of July stating that the website had had a disconnect from the warehouse and the product I ordered was not actually in stock. Following that I received an email last week asking how my product was performing and if I was happy with it!...

The battery works great. I entered 4 stars only because it doesn't last as long as the original did in it's first days but I guess you can't expect that

I've had the worst experience shopping at www.betterbatt.com.au. Placed an order last week and now received an email that my order is on back order with delivery 2 months later. Even the product it's still showing as 'in stock' on their website. Do not make the same mistake.