Better battery website was easy to navigate, to find the right battery we needed.
Unfortunately it malfunctioned after a short while.
The support team guided me through some diagnostics, which were easy to carry out.
Results revealed the battery to be deemed non functioning.
Betta Batt cheerfully approved a replacement for it, and itwas duly despatched to us. Thank you to the Betta Batt team for the support and reassurance.

Had a uninformed delay due to some technical issues with website, however when contacted was provided with apology and accurate dispatch date. Delivery was exceptionally quick, day after dispatch (Greater Melbourne during Lockdown.)

Have been using these guys for years now, have canon replacements still performing perfectly after 6+ years.

Online ordering for my laptop battery was easy, the only issue was the delay in sending out tracking information (I had to request an update after a week of nothing). I also experienced a delay to delivery but due to Covid I don't think that could be avoided. Product works fine.

Very easy to find what I wanted on their website. Have used Better Batt before and have been happy with their product and service. will be happy to usetem again in the future

Website was easy to navigate, and product was exactly as it was shown on the website. Customer service response was good but could be better, however, this is not a flaw. I could’ve given 5 stars but the postage was definitely slow, have been told this is due to pandemic which is reasonable but I have also purchased from elsewhere at a later date but got my item days before I got from this website (and didn’t pay for express postage for either).

The battery works great. I entered 4 stars only because it doesn't last as long as the original did in it's first days but I guess you can't expect that

BUT courier delivery firm they use are hopeless.
Goods in Transit March 5 Melbourne to Perth
Contacted Courier company by email3 times and got 2 email responses and contacted Better Batt today querying delivery and got 1300 number to call centre in India...who are going to "investigate and advise"

Awaiting to resolve issue. Order wasn't delivered, and have been back and forth with them a few times. Will update once issues solved. Have been waiting over a week and still no order.

Great to receive a message next day after ordering informing my purchase is with the Couriers. If only a specific date and/or morning or afternoon is stated it will make life better for the receiver. Expecting the customer to wait at home for a week to sign for delivery is just too much. Have not receive my parcel yet.

Haven't received order yet but I found the site had a comprehensive range of product , was easy to navigate and to place an order, so thanks heaps, will keep this site in favourites.

I agree with the reviews about good website, customer service, low prices, fast shipping etc. I have had a few problems with some of the batteries after warranty periods have expired. After the first customer service person did not look after me, and following my review here, my issue was escalated by another BetterBatt staff member and dealt with to my satisfaction. So thank you BetterBatt.