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Better Batt

Better Batt

4.6 from 763 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Product Quality
    4.9 (227)
  • Return Claim MadeYes (43) · No (206)
  • Shipping
    4.8 (188)
  • Warranty Claim MadeYes (21) · No (213)
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JenHobart
JenHobartHobart, TAS
  • 31 reviews
  • 18 likes
  • Verified

Great service

published

Thrilled to find a battery charger for a camera no longer available from the manufacturer.
Great price, easy checkout & fast postage.
Couldn’t be happier!

  • Product Quality
  • Shipping
Better Batt
Liam M.Better BattSend a private message

Hi Jen,
We are glad you found us!

Johann

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Wrong item ordered

published

Rang and spoke to Marvin was very helpful as I accidentally ordered the wrong item he quickly replaced item with what I needed before it was sent out and now have correct item

  • Incentivised Review No
  • Return Claim MadeNo
  • Warranty Claim MadeNo
Better Batt
Liam M.Better BattSend a private message

Hi Joe,
Awesome! We are glad to help.

Johann

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A level up in customer service!

published

A simple and elegant layout for the digital shop front, and concise information to help you find the battery of your needs; is elevated by the customer service team behind the scenes.
The chat-bot was a bit clunky, but the staff still picked up my query and kept me updated every step of the way without prompting. It was a refreshing change in service, and goes above and beyond any previous communication within our growing digital world.

  • Incentivised Review No
  • Return Claim MadeNo
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Col Clay
Col ClayHowrah, Tasmania
  • 2 reviews

Great price and great service.

published

Im so glad i purchased from here. I left my charger at home while on a road trip. Better Batt mailed me a new one immediately to the van park i was staying at. They also replied to my emails promptly and very courteously. I am very impressed with this company.

  • Product Quality
  • Incentivised Review No
Better Batt
Liam M.Better BattSend a private message
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Gail L.
Gail L.Mountain Creek
  • 4 reviews
  • 1 like

Excellent product and service!

published

Easy to use site. When notifications didn’t arrive, customer dealt with it promptly. Product arrived quickly and in time frame promised. Very satisfied!

  • Product Quality
  • Shipping
Better Batt
Liam M.Better BattSend a private message

Hi Gail,
That's awesome!

Johann

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Delighted customer
Delighted customerMetropolitan Adelaide, SA
  • 7 reviews

Rapid delivery and great customer service

published

Excellent range on an easy to use website. Top quality goods delivered promptly with excellent after sales service.

  • Product Quality
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GrahamBlue
GrahamBluePerth, WA
  • 3 reviews
  • 1 like
  • Verified

Excellent Service and Communications

published

I really can't fault these guys. I ordered the wrong battery, which was delivered, only to discover I didn't know what I was talking about! I emailed them and they quickly provided a solution, send the old one back and they'll send the correct one. I only had to pay for the delivery post cost. Thanks guys!!

  • Product Quality
  • Shipping
Better Batt
Liam M.Better BattSend a private message
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Avisky
Avisky
  • 2 reviews
  • Verified

Excellent Products and Great Warranty Service

published

Issues with battery supplied and correct charging type. The warranty service was fast, to the point and one of the fastest and easiest warranty claims I have ever experienced. I guess that's why I shop with Better Batt; Best Service Ever!

  • Product Quality
  • Shipping
Better Batt
Liam M.Better BattSend a private message
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Laura
LauraIllawarra, NSW

Supplier that provides solutions

published

Better Batt replied in a prompt manner and with great advice regarding to how to fix my problem. Great costumer service.

  • Product Quality
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Great customer service

published

Bought two batteries for my PS Move controllers. Great price and speedy delivery. Unfortunately one of the batteries I ordered was not charging, but it was replaced free of charge with no hassles. Excellent customer service, would recommend Better Batt to anyone

  • Product Quality
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Great customer support

published

I initially by mistake choose the wrong battery and after letting the company know about my error. They let me return the initial one and they sent the right one only charging me the price of the new delivery. the battery arrive quickly and through all the process they support service team was great!

  • Product Quality
  • Shipping
Better Batt
Liam M.Better BattSend a private message
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BetterBatt Cusotmer Service

published

I have had very good experience with Betterbatt. The products are high quality and deliver as stated. Betterbatt went out of their way to replace my camcorder batteries with the new bigger ones which were initially not available due to Covid shortages. Great commendation for customer service, communication, and support. 7 Stars.

  • Product Quality
  • Shipping
Better Batt
Liam M.Better BattSend a private message
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Peter Ford
Peter FordGreater Melbourne (Inner), VIC
  • 5 reviews
  • 6 likes

Battery grip

published

Easy to find, easy to purchase, very fast supply. They tick all the boxes. Their pricing beats all the others.

  • Product Quality
  • Shipping
Better Batt
Liam M.Better BattSend a private message

Hi Peter,
That's awesome! We are glad you found us.

Johann

Similar opinion? Write a review on ProductReview.com.au!
Mike
MikeGreater Melbourne (Outer), VIC

Complicated order - Excellent service

published

Added an item to my order before it was shipped, and then had a complication with a battery with a similar name to the one that I wanted. All fixed and money adjusted fast and efficiently. Then they followed up to ensure all was well. I highly recommend Better Bat for price and service.

  • Shipping
  • Incentivised Review No
Better Batt
Liam M.Better BattSend a private message
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Mike
Mike
  • 2 reviews

Good reliable service

published

I have used Better Batt several times before, and as usual the company delivered the correct battery for my needs reliably.

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Questions & Answers

Thestorydude
Thestorydudeasked

Is it possible for you to manufacture all your batteries in either Japan or in Australia? I've done some research and find that the quality that comes out of Japan is far superior to the country you have contracted to make your batteries. Not to mention that the exchange rate between Japan and Australia are more favourable.

5 answers
Better Batt
Liam M.Better BattSend a private message
Thestorydude
Thestorydude
偉兵 宏.
偉兵 宏.
Carmel Zammit
Carmel Zammitasked

Hello - please advise if you carry VAX Air cordless vacuum battery Model No BH03120ANZ REV A (TO SUIT CHARGER MODEL NO BH03200ANZ) - PLEASE GIVE ME A PRICE and also if I buy 2 will it be cheaper.

thankyou Carmel Zammit Mob [Number Removed]

1 answer
Better Batt
Liam M.Better BattSend a private message
Gerry
Gerryasked

I purchased a better batt rechargeable battery that won’t charge on the better battery charger. The Sony batteries will. What can I do?

1 answer
Better Batt
Liam M.Better BattSend a private message

Hi Gerry,
Please contact us so we can sort this out for you: https://www.betterbatt.com.au/contact-us/

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