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Better Batt
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- 31 reviews
- 18 likes
- Verified
Great service
Thrilled to find a battery charger for a camera no longer available from the manufacturer.
Great price, easy checkout & fast postage.
Couldn’t be happier!
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Wrong item ordered
Rang and spoke to Marvin was very helpful as I accidentally ordered the wrong item he quickly replaced item with what I needed before it was sent out and now have correct item
- Incentivised Review No
- Return Claim MadeNo
- Warranty Claim MadeNo
Hi Joe,
Awesome! We are glad to help.
Johann
A level up in customer service!
A simple and elegant layout for the digital shop front, and concise information to help you find the battery of your needs; is elevated by the customer service team behind the scenes.
The chat-bot was a bit clunky, but the staff still picked up my query and kept me updated every step of the way without prompting. It was a refreshing change in service, and goes above and beyond any previous communication within our growing digital world.
- Incentivised Review No
- Return Claim MadeNo
- 2 reviews
Great price and great service.
Im so glad i purchased from here. I left my charger at home while on a road trip. Better Batt mailed me a new one immediately to the van park i was staying at. They also replied to my emails promptly and very courteously. I am very impressed with this company.
- Product Quality
- Incentivised Review No
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Hi Col,
We are glad to be of help.
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- 4 reviews
- 1 like
Excellent product and service!
Easy to use site. When notifications didn’t arrive, customer dealt with it promptly. Product arrived quickly and in time frame promised. Very satisfied!
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Hi Gail,
That's awesome!
Johann
- 7 reviews
Rapid delivery and great customer service
Excellent range on an easy to use website. Top quality goods delivered promptly with excellent after sales service.
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- 3 reviews
- 1 like
- Verified
Excellent Service and Communications
I really can't fault these guys. I ordered the wrong battery, which was delivered, only to discover I didn't know what I was talking about! I emailed them and they quickly provided a solution, send the old one back and they'll send the correct one. I only had to pay for the delivery post cost. Thanks guys!!
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Hi Graham,
We are glad to be of help.
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- 2 reviews
- Verified
Excellent Products and Great Warranty Service
Issues with battery supplied and correct charging type. The warranty service was fast, to the point and one of the fastest and easiest warranty claims I have ever experienced. I guess that's why I shop with Better Batt; Best Service Ever!
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Hi Avisky,
We are glad to be of help.
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Supplier that provides solutions
Better Batt replied in a prompt manner and with great advice regarding to how to fix my problem. Great costumer service.
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Great customer service
Bought two batteries for my PS Move controllers. Great price and speedy delivery. Unfortunately one of the batteries I ordered was not charging, but it was replaced free of charge with no hassles. Excellent customer service, would recommend Better Batt to anyone
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Great customer support
I initially by mistake choose the wrong battery and after letting the company know about my error. They let me return the initial one and they sent the right one only charging me the price of the new delivery. the battery arrive quickly and through all the process they support service team was great!
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Hi Vero,
We are glad that you let us help you sort things out and get the correct battery sent to you.
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BetterBatt Cusotmer Service
I have had very good experience with Betterbatt. The products are high quality and deliver as stated. Betterbatt went out of their way to replace my camcorder batteries with the new bigger ones which were initially not available due to Covid shortages. Great commendation for customer service, communication, and support. 7 Stars.
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Hi Rajat,
We are glad to be able to help you sort things out with your camera battery.
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- 5 reviews
- 6 likes
Battery grip
Easy to find, easy to purchase, very fast supply. They tick all the boxes. Their pricing beats all the others.
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Hi Peter,
That's awesome! We are glad you found us.
Johann
Complicated order - Excellent service
Added an item to my order before it was shipped, and then had a complication with a battery with a similar name to the one that I wanted. All fixed and money adjusted fast and efficiently. Then they followed up to ensure all was well. I highly recommend Better Bat for price and service.
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- Incentivised Review No
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Hi Mike,
We are glad we got things sorted.
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- 2 reviews
Good reliable service
I have used Better Batt several times before, and as usual the company delivered the correct battery for my needs reliably.
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Questions & Answers
Is it possible for you to manufacture all your batteries in either Japan or in Australia? I've done some research and find that the quality that comes out of Japan is far superior to the country you have contracted to make your batteries. Not to mention that the exchange rate between Japan and Australia are more favourable.
Hi Thestorydude,
If such manufacturing exists in Australia and Japan all the manufacturers need to do is reach out to us and we'd gladly consider their proposal.
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Thank you for that response Liam.
Did you know that Apple was considering moving 1/5th of its production out of China because of what was happening at Foxcon?...
Read more I honestly believe that workers are treated better in Japan than in China. I wouldn't be too quick to dismiss or paint one country with one brush like you have suggested, but I do believe conditions may have improved in Japan or in Australia. Because of social media, if a company does something shoddy or shady even, people will know and said company will have a lot of clean up to do after that. Believe me when I say that I have had nothing but positive experiences and image of Japan and believe the conditions are far better than what it used to be a couple decades ago like you've pointed out.There is a difference in quality between 'made in China' and 'assembled in China' though, even if they both labeled as 'made in China' in the market. Given to the facts that many enterprises from the ...
Read moreStates, Japan, south Korea, Europe, etc are repatriating from China, there will be less and less 'assembled in China' and more and more 'illegally copied in China'. Other than 'assembled in China', all the rest are of no decent quality at all.Hello - please advise if you carry VAX Air cordless vacuum battery Model No BH03120ANZ REV A (TO SUIT CHARGER MODEL NO BH03200ANZ) - PLEASE GIVE ME A PRICE and also if I buy 2 will it be cheaper.
thankyou Carmel Zammit Mob [Number Removed]
Hi Carmel,
I have sent you an email regarding this inquiry.
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I purchased a better batt rechargeable battery that won’t charge on the better battery charger. The Sony batteries will. What can I do?
Hi Gerry,
Please contact us so we can sort this out for you: https://www.betterbatt.com.au/contact-us/
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Hi Jen,
We are glad you found us!
Johann