Reviewer Photos & Videos
Very professional and friendly staff with excellent service.
We had no problems with better batt site. Very easy to navigate with lots of related products and information. I am looking forward to dealing with better batt again. Such an awesome experience.
Have used Better Batt on a few occasions. Their prices are always competitive. Ordering is easy if you know their part number. The only improvement to be made is to list which charger goes with which battery otherwise all good :)
BetterBatt - Awesome service.
I had placed an order for a new battery to replace a failing unit, and realising it had been a few days since I had heard about the order, I put through an information request to the company. The company had suggested there was a disconnect between their stock keeping software and their supplier, but the company did keep me up to date with regards to stock availability, and I was happy to wait since it was around Christmas time.
The communication from the company to me as a customer was fantastic, keeping in touch with me at every point in the order.
- Verified customer
Fantastic service, affordable off-brand products that really work.
I've replaced the batteries in many people's laptops and mobile devices over the past decade or so, Apple, Sony, Acer, Toshiba, Dell, and many other brands. Not all experiences have been great with discounted batteries, so I'm often a little skeptical about going "off brand". However, I've never had a bad experience with the products from Better Batt.
At my IT workplace, several brands of laptops and mobile have had batteries supplied by Better Batt over the years, and they've worked just as well as the original battery. Usually, the Better-Ba...tt batteries came in at 25-55% LESS cost than the original brand. Every time we've ordered from Better Batt, delivery was lightning fast, products were just as described, and when we accidentally ordered the wrong one, they happily took the old one back and sent the correct one (we paid postage for return and re-sending, which is fair enough for our mistake) The return happened without any major issue. Talking to them was never a problem and seemed to get an even faster result than email. Now I should note that I've even used Better Batt to replace the battery in a laptop for the in-laws. (Tech support for in-laws always has the potential to cause problems) The battery was delivered very quickly and worked solidly for LONGER than the original Acer battery. So my Christmas lunch was less awkward than it could have been. :-) My partner is a professional photographer and graphic designer, I only do the occasional wedding and/or travel photography gig, (Covid permitting) but whether in a chapel, in a desert, on a beach, or at the top of an alpine snow-capped mountain, camera batteries and mobile device batteries are critical to our business. She has ordered Canon camera "compatible" batteries in the past from Better Batt and they were not only one THIRD the price, but work... about... as well as the branded products. My partner has used a variety of "off brand" Canon-compatible batteries with some... mixed results, but she's quite content with the BetterBatt ones... and has run with those for the last year or so.
- Verified customer
Prompt and friendly service, all the time!
I was looking for a replacement battery for a Minox camera no longer in production. I saw a battery on BetterBatt web site which had the same specifications as the original battery but I was not sure if the physical size was the same. An email was sent late on Sunday night and I received a reply by Monday morning in Perth! That was a fast reply. 2 other emails were sent by me with replies within a couple of hours thus allowing me to order two batteries.
I have dealt with BetterBatt for some years now and am amazed at the friendliness and efficiency of the staff.
Great customer service
Great customer service. Store navigation was easy; the battery I needed was for a long out of date laptop. It took a while, but I was kept informed and the battery was delivered as advised.
It fits and seems to work well.
Excellent Customer Service and great Products
Great Customer service, website was excellent for choosing the correct replacement battery for my older video camera. All items delivery as ordered, and follow up email to ensure everything was ok.
Excellent Customer Service ... highly Recommend Better Batteries
Initial Delivery problems from a Transport Co.
I had a time line for my delivery from Betterbatt. The Transport Co, had issues (Xmas Time) in delivering my purchase! Bit of an emergency for me. BetterBatt intervened and my batteries where delivered, so I had time to prepare for a video shoot. Thankfully BetterBatt are a good company and get things done! I will purchase other products from them in the future. I can highly recommend this company!
Great and engaging customer service especially from Raymark
Raymark is a great help in trying to find the best match for the replacement laptop battery that we are looking for by asking for battery reference number as well images. Communication with Better Batt is very prompt and helpful. Maligayang Pasko at Manigong 2021 to Better Batt Filipino staff as well as Season's Greetings to the Oz ones. Cheers
fantastic Company to deal with.
customer service on point! was really happy how quickly they shipped my battery for Sony camera.
had a problem with a battery they quickly rectified the issue and sent me another.
Questions & Answers
I purchased a better batt rechargeable battery that won’t charge on the better battery charger. The Sony batteries will. What can I do?
Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks
I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 email@example.com
Liam M.Better Batt
We are pleased to know that you are happy with our products and services.
Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? Jefsil@yahoo.com.au
Liam M.Better Batt
We don't stock the NP-22 battery any longer, I'm sorry. Good luck with your search.
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