- Sign in
- Write a review
Better Batt
Reviewer Photos & Videos
PieterSydney, NSW
Very professional and friendly staff with excellent service.
We had no problems with better batt site. Very easy to navigate with lots of related products and information. I am looking forward to dealing with better batt again. Such an awesome experience.
Similar opinion? Write a review on ProductReview.com.au!
Constance Sydney Surrounds, NSW
Toshiba laptop free at last
Better batt had a full range of batteries & I was able to find mine
quite easily. I’m really happy to have a good battery for my older laptop.
Similar opinion? Write a review on ProductReview.com.au!
Henk H.Peel, WA
- 3 reviews
Good Gear
Have used Better Batt on a few occasions. Their prices are always competitive. Ordering is easy if you know their part number. The only improvement to be made is to list which charger goes with which battery otherwise all good :)
Similar opinion? Write a review on ProductReview.com.au!
Find out how Better Batt compares to other Online Shops
Know better, choose better.
Brad T.Sydney, NSW
BetterBatt - Awesome service.
I had placed an order for a new battery to replace a failing unit, and realising it had been a few days since I had heard about the order, I put through an information request to the company. The company had suggested there was a disconnect between their stock keeping software and their supplier, but the company did keep me up to date with regards to stock availability, and I was happy to wait since it was around Christmas time.
The communication from the company to me as a customer was fantastic, keeping in touch with me at every point in the order.
Similar opinion? Write a review on ProductReview.com.au!
harmoACT, 2914
- 38 reviews
- 71 likes
- Verified customer
Fantastic service, affordable off-brand products that really work.
I've replaced the batteries in many people's laptops and mobile devices over the past decade or so, Apple, Sony, Acer, Toshiba, Dell, and many other brands. Not all experiences have been great with discounted batteries, so I'm often a little skeptical about going "off brand". However, I've never had a bad experience with the products from Better Batt.
At my IT workplace, several brands of laptops and mobile have had batteries supplied by Better Batt over the years, and they've worked just as well as the original battery. Usually, the Better-Ba...Read more
tt batteries came in at 25-55% LESS cost than the original brand. Every time we've ordered from Better Batt, delivery was lightning fast, products were just as described, and when we accidentally ordered the wrong one, they happily took the old one back and sent the correct one (we paid postage for return and re-sending, which is fair enough for our mistake) The return happened without any major issue. Talking to them was never a problem and seemed to get an even faster result than email. Now I should note that I've even used Better Batt to replace the battery in a laptop for the in-laws. (Tech support for in-laws always has the potential to cause problems) The battery was delivered very quickly and worked solidly for LONGER than the original Acer battery. So my Christmas lunch was less awkward than it could have been. :-) My partner is a professional photographer and graphic designer, I only do the occasional wedding and/or travel photography gig, (Covid permitting) but whether in a chapel, in a desert, on a beach, or at the top of an alpine snow-capped mountain, camera batteries and mobile device batteries are critical to our business. She has ordered Canon camera "compatible" batteries in the past from Better Batt and they were not only one THIRD the price, but work... about... as well as the branded products. My partner has used a variety of "off brand" Canon-compatible batteries with some... mixed results, but she's quite content with the BetterBatt ones... and has run with those for the last year or so.Similar opinion? Write a review on ProductReview.com.au!
Pranee B.Greater Melbourne (Outer), VIC
Excellent product
I am very happy with the quality of this product although I have to wait quite long time for the product to be available
Similar opinion? Write a review on ProductReview.com.au!
Madhuraka G.Greater Melbourne (Outer), VIC
Excellent customer service
My shipment got delayed due to COVID related issues but customer service was excellent in keeping me informed continuously on the progress.
Similar opinion? Write a review on ProductReview.com.au!
Debbie D.Illawarra, NSW
Great price
Great price for replacement battery of laptop computer. Good service and communication. Easy to navigate website. Highly recommend this company.
Similar opinion? Write a review on ProductReview.com.au!
Philippe C. Perth, WA
- Verified customer
Prompt and friendly service, all the time!
I was looking for a replacement battery for a Minox camera no longer in production. I saw a battery on BetterBatt web site which had the same specifications as the original battery but I was not sure if the physical size was the same. An email was sent late on Sunday night and I received a reply by Monday morning in Perth! That was a fast reply. 2 other emails were sent by me with replies within a couple of hours thus allowing me to order two batteries.
I have dealt with BetterBatt for some years now and am amazed at the friendliness and efficiency of the staff.
Similar opinion? Write a review on ProductReview.com.au!
Find out how Better Batt compares to other Online Shops
Know better, choose better.
Malgosia G.Greater Melbourne (Inner), VIC
Better Batt provided great service.
Better Batt provided great service. Very good communication with staff. Easy navigation on the website. And informed about delivery. I would highly recommend!
Similar opinion? Write a review on ProductReview.com.au!
BruceNortheast, VIC
Great customer service
Great customer service. Store navigation was easy; the battery I needed was for a long out of date laptop. It took a while, but I was kept informed and the battery was delivered as advised.
It fits and seems to work well.
Similar opinion? Write a review on ProductReview.com.au!
hendoSouth East Queensland, QLD
- 2 reviews
Excellent Customer Service and great Products
Great Customer service, website was excellent for choosing the correct replacement battery for my older video camera. All items delivery as ordered, and follow up email to ensure everything was ok.
Excellent Customer Service ... highly Recommend Better Batteries
Similar opinion? Write a review on ProductReview.com.au!
Ariell
- 2 reviews
Efficiency and courtesy
Very happy with store navigation and great online service, follow up of parcel in transit. Good to know about Betterbatt and would definitely recommend!
Similar opinion? Write a review on ProductReview.com.au!
PeteSydney, NSW
Initial Delivery problems from a Transport Co.
I had a time line for my delivery from Betterbatt. The Transport Co, had issues (Xmas Time) in delivering my purchase! Bit of an emergency for me. BetterBatt intervened and my batteries where delivered, so I had time to prepare for a video shoot. Thankfully BetterBatt are a good company and get things done! I will purchase other products from them in the future. I can highly recommend this company!
Similar opinion? Write a review on ProductReview.com.au!
anthony penneySouth East Queensland, QLD
- 2 reviews
Great Value
Great value do tracking on all products but I ordered 2 items only 1 item arrived I emailed them about it they looked into it and sent that 1 item within 2 to 3 days it all worked great in the end. Thanks Anthony
Similar opinion? Write a review on ProductReview.com.au!
Find out how Better Batt compares to other Online Shops
Know better, choose better.
Great and engaging customer service especially from Raymark
Raymark is a great help in trying to find the best match for the replacement laptop battery that we are looking for by asking for battery reference number as well images. Communication with Better Batt is very prompt and helpful. Maligayang Pasko at Manigong 2021 to Better Batt Filipino staff as well as Season's Greetings to the Oz ones. Cheers
Similar opinion? Write a review on ProductReview.com.au!
Great follow up service.
Great service. Wasn't sure I bought the right item but the service desk was great. Follow up service was terrific.
Similar opinion? Write a review on ProductReview.com.au!
JaneGreater Melbourne (Inner), VIC
- 2 reviews
I am soooo impressed !
So easy to find exactly what I required, and easy to purchase on line
cheaper than other sites, and based in Victoria
extremely fast delivery to my door
someone I could telephone if necessary
constant advice on progress
Similar opinion? Write a review on ProductReview.com.au!
KeithAinslie 2602, ACT
- 2 reviews
Great customer service
They sent me a replacement battery free of charge when the one I ordered got lost in the post. I couldn’t ask for better service.
Similar opinion? Write a review on ProductReview.com.au!
DanSydney
- 2 reviews
fantastic Company to deal with.
customer service on point! was really happy how quickly they shipped my battery for Sony camera.
had a problem with a battery they quickly rectified the issue and sent me another.
Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Gerryasked
I purchased a better batt rechargeable battery that won’t charge on the better battery charger. The Sony batteries will. What can I do?
No answers
Tricky P.asked
Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks
2 answers
I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 sales@betterbatt.com.au
Liam M.Better Batt
Hi Skiman,
We are pleased to know that you are happy with our products and services.
Cheers!
Errol
JEFFasked
Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? Jefsil@yahoo.com.au
1 answer
Liam M.Better Batt
Hi Jeff,
We don't stock the NP-22 battery any longer, I'm sorry. Good luck with your search.
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.