We had no problems with better batt site. Very easy to navigate with lots of related products and information. I am looking forward to dealing with better batt again. Such an awesome experience.

Better batt had a full range of batteries & I was able to find mine
quite easily. I’m really happy to have a good battery for my older laptop.

Have used Better Batt on a few occasions. Their prices are always competitive. Ordering is easy if you know their part number. The only improvement to be made is to list which charger goes with which battery otherwise all good :)

I had placed an order for a new battery to replace a failing unit, and realising it had been a few days since I had heard about the order, I put through an information request to the company. The company had suggested there was a disconnect between their stock keeping software and their supplier, but the company did keep me up to date with regards to stock availability, and I was happy to wait since it was around Christmas time.
The communication from the company to me as a customer was fantastic, keeping in touch with me at every point in the order.

I am very happy with the quality of this product although I have to wait quite long time for the product to be available

My shipment got delayed due to COVID related issues but customer service was excellent in keeping me informed continuously on the progress.

Great price for replacement battery of laptop computer. Good service and communication. Easy to navigate website. Highly recommend this company.

I was looking for a replacement battery for a Minox camera no longer in production. I saw a battery on BetterBatt web site which had the same specifications as the original battery but I was not sure if the physical size was the same. An email was sent late on Sunday night and I received a reply by Monday morning in Perth! That was a fast reply. 2 other emails were sent by me with replies within a couple of hours thus allowing me to order two batteries.

I have dealt with BetterBatt for some years now and am amazed at the friendliness and efficiency of the staff.

Better Batt provided great service. Very good communication with staff. Easy navigation on the website. And informed about delivery. I would highly recommend!

Great customer service. Store navigation was easy; the battery I needed was for a long out of date laptop. It took a while, but I was kept informed and the battery was delivered as advised.
It fits and seems to work well.

Great Customer service, website was excellent for choosing the correct replacement battery for my older video camera. All items delivery as ordered, and follow up email to ensure everything was ok.
Excellent Customer Service ... highly Recommend Better Batteries

Very happy with store navigation and great online service, follow up of parcel in transit. Good to know about Betterbatt and would definitely recommend!

I had a time line for my delivery from Betterbatt. The Transport Co, had issues (Xmas Time) in delivering my purchase! Bit of an emergency for me. BetterBatt intervened and my batteries where delivered, so I had time to prepare for a video shoot. Thankfully BetterBatt are a good company and get things done! I will purchase other products from them in the future. I can highly recommend this company!

Great value do tracking on all products but I ordered 2 items only 1 item arrived I emailed them about it they looked into it and sent that 1 item within 2 to 3 days it all worked great in the end. Thanks Anthony

Raymark is a great help in trying to find the best match for the replacement laptop battery that we are looking for by asking for battery reference number as well images. Communication with Better Batt is very prompt and helpful. Maligayang Pasko at Manigong 2021 to Better Batt Filipino staff as well as Season's Greetings to the Oz ones. Cheers

Great service. Wasn't sure I bought the right item but the service desk was great. Follow up service was terrific.

So easy to find exactly what I required, and easy to purchase on line
cheaper than other sites, and based in Victoria
extremely fast delivery to my door
someone I could telephone if necessary
constant advice on progress

They sent me a replacement battery free of charge when the one I ordered got lost in the post. I couldn’t ask for better service.

customer service on point! was really happy how quickly they shipped my battery for Sony camera.
had a problem with a battery they quickly rectified the issue and sent me another.