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Better Batt

Better Batt

4.6 from 586 reviews · View Statistics

Reviews

  • Product Quality
    4.9 (115)
  • Return Claim MadeYes (14) · No (118)
  • Shipping
    4.8 (92)
  • Warranty Claim MadeYes (5) · No (115)
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Reviewer Photos & Videos

Pieter

PieterSydney, NSW

Very professional and friendly staff with excellent service.

published

We had no problems with better batt site. Very easy to navigate with lots of related products and information. I am looking forward to dealing with better batt again. Such an awesome experience.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product PurchasedASUS 14" F407UA-EB352T Laptop
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Constance

Constance Sydney Surrounds, NSW

Toshiba laptop free at last

published

Better batt had a full range of batteries & I was able to find mine
quite easily. I’m really happy to have a good battery for my older laptop.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Henk H.

Henk H.Peel, WA

  • 3 reviews

Good Gear

published

Have used Better Batt on a few occasions. Their prices are always competitive. Ordering is easy if you know their part number. The only improvement to be made is to list which charger goes with which battery otherwise all good :)

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Brad T.

Brad T.Sydney, NSW

BetterBatt - Awesome service.

published

I had placed an order for a new battery to replace a failing unit, and realising it had been a few days since I had heard about the order, I put through an information request to the company. The company had suggested there was a disconnect between their stock keeping software and their supplier, but the company did keep me up to date with regards to stock availability, and I was happy to wait since it was around Christmas time.
The communication from the company to me as a customer was fantastic, keeping in touch with me at every point in the order.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedlaptop battery
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harmo

harmoACT, 2914

  • 38 reviews
  • 71 likes
  • Verified customer

Fantastic service, affordable off-brand products that really work.

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Pranee B.

Pranee B.Greater Melbourne (Outer), VIC

Excellent product

published

I am very happy with the quality of this product although I have to wait quite long time for the product to be available

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Madhuraka G.

Madhuraka G.Greater Melbourne (Outer), VIC

Excellent customer service

published

My shipment got delayed due to COVID related issues but customer service was excellent in keeping me informed continuously on the progress.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Debbie D.

Debbie D.Illawarra, NSW

Great price

published

Great price for replacement battery of laptop computer. Good service and communication. Easy to navigate website. Highly recommend this company.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Philippe C.

Philippe C. Perth, WA

  • Verified customer

Prompt and friendly service, all the time!

published

I was looking for a replacement battery for a Minox camera no longer in production. I saw a battery on BetterBatt web site which had the same specifications as the original battery but I was not sure if the physical size was the same. An email was sent late on Sunday night and I received a reply by Monday morning in Perth! That was a fast reply. 2 other emails were sent by me with replies within a couple of hours thus allowing me to order two batteries.

I have dealt with BetterBatt for some years now and am amazed at the friendliness and efficiency of the staff.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Malgosia G.

Malgosia G.Greater Melbourne (Inner), VIC

Better Batt provided great service.

published

Better Batt provided great service. Very good communication with staff. Easy navigation on the website. And informed about delivery. I would highly recommend!

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Bruce

BruceNortheast, VIC

Great customer service

published

Great customer service. Store navigation was easy; the battery I needed was for a long out of date laptop. It took a while, but I was kept informed and the battery was delivered as advised.
It fits and seems to work well.

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
hendo

hendoSouth East Queensland, QLD

  • 2 reviews

Excellent Customer Service and great Products

published

Great Customer service, website was excellent for choosing the correct replacement battery for my older video camera. All items delivery as ordered, and follow up email to ensure everything was ok.
Excellent Customer Service ... highly Recommend Better Batteries

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Ariell

Ariell

  • 2 reviews

Efficiency and courtesy

published

Very happy with store navigation and great online service, follow up of parcel in transit. Good to know about Betterbatt and would definitely recommend!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Pete

PeteSydney, NSW

Initial Delivery problems from a Transport Co.

published

I had a time line for my delivery from Betterbatt. The Transport Co, had issues (Xmas Time) in delivering my purchase! Bit of an emergency for me. BetterBatt intervened and my batteries where delivered, so I had time to prepare for a video shoot. Thankfully BetterBatt are a good company and get things done! I will purchase other products from them in the future. I can highly recommend this company!

Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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anthony penney

anthony penneySouth East Queensland, QLD

  • 2 reviews

Great Value

published

Great value do tracking on all products but I ordered 2 items only 1 item arrived I emailed them about it they looked into it and sent that 1 item within 2 to 3 days it all worked great in the end. Thanks Anthony

Product Quality
Shipping
Incentivised ReviewNo
Warranty Claim MadeNo
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Great and engaging customer service especially from Raymark

published

Raymark is a great help in trying to find the best match for the replacement laptop battery that we are looking for by asking for battery reference number as well images. Communication with Better Batt is very prompt and helpful. Maligayang Pasko at Manigong 2021 to Better Batt Filipino staff as well as Season's Greetings to the Oz ones. Cheers

Incentivised ReviewNo
Return Claim MadeNo

Great follow up service.

published

Great service. Wasn't sure I bought the right item but the service desk was great. Follow up service was terrific.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Jane

JaneGreater Melbourne (Inner), VIC

  • 2 reviews

I am soooo impressed !

published

So easy to find exactly what I required, and easy to purchase on line
cheaper than other sites, and based in Victoria
extremely fast delivery to my door
someone I could telephone if necessary
constant advice on progress

Product Quality
Incentivised ReviewNo
Keith

KeithAinslie 2602, ACT

  • 2 reviews

Great customer service

published

They sent me a replacement battery free of charge when the one I ordered got lost in the post. I couldn’t ask for better service.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Dan

DanSydney

  • 2 reviews

fantastic Company to deal with.

published

customer service on point! was really happy how quickly they shipped my battery for Sony camera.
had a problem with a battery they quickly rectified the issue and sent me another.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeNo
Product Purchasedbattery
See all answers
Page 1 of 25
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Questions & Answers

Gerry

Gerryasked

I purchased a better batt rechargeable battery that won’t charge on the better battery charger. The Sony batteries will. What can I do?

No answers
Tricky P.

Tricky P.asked

Hi I live in Brisbane and need a charger by Thursday. Is this possible thanks

2 answers
skiman
skiman

I live in Brisbane and I ordered a laptop battery and some printer ink on 17/12. The laptop battery was dispatched 19/12 and arrived 23/12 via Couriers Please. The ink came via Aust Post and was delivered 21/12. Given this was the week before Christmas I was happy with the shipping times. I am not sure if they have express post options, if you email the company they are super responsive or give them a call 03 9024 6914 sales@betterbatt.com.au

Better Batt
Liam M.Better Batt

Hi Skiman,

We are pleased to know that you are happy with our products and services.

Cheers!
Errol

JEFF

JEFFasked

Do you stock Sony video8 batteries for model cccd-v8af-e camera & batpack np-22 6v 1300ma .? Jefsil@yahoo.com.au

1 answer
Better Batt
Liam M.Better Batt

Hi Jeff,
We don't stock the NP-22 battery any longer, I'm sorry. Good luck with your search.

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