Building our first dream home with Better Built Homes was not only the right choice, it was also a bright choice. Having to dealt with overland flood issue, storm water on our block, restrictive and positive covenants, needless to say, BBH delivered "our baby" like a charm. Being on bearers and joist it cost us more than the usual slab on concrete, but we're pleased with the outcome because if we had gone with some other builders, I thinking we would have lost our hard earned money. The Better Built teams were extremely professional, supportive...Read more

My husband and I have just completed a new double-story home build with Better Built Homes in North Rocks. The entire experience from sales, pre-construction - colour selection and post-construction has been outstanding. We actually had signed up with another building company but pulled out early (prior to council submission) due to unscrupulous tactics, a lack of communication and transparency. Based on the wonderful reviews we read we chose Better Built and entered the building experience hesitantly. We were so impressed with the sales team a...Read more

From our first meeting with the salesman to hand over day we were treated as important clients and nothing too much trouble. We found that any questions we had were explained simply and clearly. The building supervisor reported to us at least weekly and was happy to meet us on site for inspection any time we requested. The house was built on budget with no hidden costs. Our dream home was completed ahead of time . ( admittedly as it was during the drought very few days were lost because of rain). We have no complaints with the quality of the bu...Read more

We wanted to extend a massive thank you to the BBH team for the entire build process. We did thorough research before choosing our builder, and we do not regret our decision to choose BBH which was so well reviewed compared to other larger competitors. We felt well looked after during the entire process from get go. We found the team was able to think beyond the design and suggest improvements to make our home more aesthetically pleasing and in some cases, save us money!

There was always transparency throughout the process. The build was im...Read more

Everyone says that building is stressful and to expect problems.... but not with Better Built Homes!

From the pre construction phase, transitioning to post construction- we have had Little to no problems. The Better Built Team consisting of our Builder Peter and Mel, were helpful, organised, reliable and only ever to happy to help and accommodate! We were kept informed throughout the entire building process with Weekly update emails and on-site inspections through out the build.

As expected, after the house was handed over, we did have some...Read more

Finally a builder who does everything other builders won't.... Be Honest!!

Better Built Homes have not only put our faith back into the building industry but far exceeded our expectations even tremendous pressure from us as clients.

they stayed humble respectful and worked as hard as they did to sign with them as they did all the way to handing us our keys...you don't find that dedication to customer service and a high attention to detail from anyone any more.

A real person knows that the process is just as much important if not more int...Read more

We wasted a lot of time visiting displays, meeting with incompetent sales people and obtaining tenders, estimates and guesstimates. We found a lot of sales people/builders were preaching fixed prices quotes, but it’s not until you read the fine print that you realise that the prices very quickly become “un-fixed” with provisional sums, notes and doggy terms and conditions. It was soo refreshing to actually find a builder who actually practices what they preach!

Neel Lochan is nothing short of a SUPER STAR...When it comes to building your dre...Read more

It's 2 months since we moved into our new home and we love it. The workmanship and quality of the end product is top notch. There is no doubt that BBH take their job seriously, do a splendid job and finish on time. We chose BBH due to their 5-star rating and also because our friends built with them. We will choose them again, and again.

The sales and tender process was fantastic. Neel- salesman is very patient and takes time explaining things. He is also very knowledgeable so can answer most queries from adjusting the plan, to council require...Read more

This is the first time my wife and I have built a house and can only say positive things about our Better Built Homes experience!

My wife and I have always agreed that we would write a review three years after our handover, this way we could highlight our experience with the BBH team including how well our house is holding up!

From start to end (or so we thought) dealing with Aaron and the team was a positive one. Aaron was always quick to respond to emails and his team was always there to explain the building process.

During all stages ...Read more

This was our first time building a new home, and there isn’t much help for newbies. There are a lot of sharks out there so it pays to do your research and take it slow.
My wife and I talked to dozens of home builders before deciding to build with Better Built Homes. While they weren’t the cheapest quote, they did impress us with their suggestions, advice and attention to detail.
The pre-tender process was well run. Neel from the sales team gave us loads of good suggestions and helped us through a complicated and lengthy pre-build process (leng...Read more

Building a home is generally a once in a lifetime experience and so it should be one that you enjoy from start to finish. Key to any experience are the people you deal with and how well the communication channels are. We’re very thankful to the Better Built team for helping us through this experience. Their level of communication has been first class - timely, considerate and responsive.

Being such a large project, things may go wrong. We’ve had some issues post hand-over and I believe this is where the team have really rose to the occasion....Read more

We had the positive feeling from the very first time we spoke to Neel, who was giving us very good advice and also worked hard until late at night to prepare a plan to suit our requirements. The other good thing was that the contract signing was only upon receipt of DA approval, which ensured that there were no hidden costs and all upgrades were locked in. Once the construction process started Renee helped us through the process with good guidance and assistance in resolving our queries and any issues over and above what her responsibilities we...Read more

Great builder. We spent a long time looking for a builder and choose Better Built after reading so many positive reviews and we are so glad we did! They have been fantastic from start to finish and have built us an amazing home. Once they took over the site it was like a dream. We got weekly updates from Mel and Don, our site supervisor would occasionally get in touch but generally we just had to sit back and watch the house take shape. We could not recommend them highly enough. Building a house can be a stressful experience but these guys real...Read more

We started our journey of choosing a new home by spending weekends exploring many display homes. We initially were considering another builder but did not feel comfortable with them to build our home. Better Built Homes was then recommended to us and from the first moment we met with Neel to discuss our vision and commence the process we felt valued and considered.

After an initial consultation with Neel where we discussed what we wanted from our home, Neel provided us with an estimated costing range for our build which we are happy to say w...Read more

These guys are honest. It's a quality which I think is near impossible to find nowadays in builders. No hidden fees or charges, all costs were upfront, no false promises, 5 star support throughout the build and also post handover, top quality build and workmanship. They are like Apple who will build you an iPhone!

They have their own quality assurance program where Tyrrell inspects every house they build at every stage of the construction. We of course hired our own private inspector as well as we were worried Tyrrell will work for them rather...Read more