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Jun and BerneeSydney Surrounds, NSW
- Verified customer
Satisfied Customer
We did not expect that our house will be completed in just a few months. Thanks to our site supervisor Don for his good supervision skills. There are a few issues during the build and after the handover but they resolved them in a timely manner (thanks Brayden). Overall, we've had a good experience from the sales team up to the warranty team. Keep up the good work BBH.
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ValdisSydney, NSW
- Verified customer
Best Home Builder Award-Well Deserved!
From the time we first visited the Better Built display home and met with the sales team through to meeting the crew in administration, the suppliers, dealing with the Project Manager and Building Supervisor, it has been a pleasing experience. Quality control and the final product speaks volumes for their well deserved reputation.
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- Verified customer
The reviews don’t lie!
We completed the build of our two storey family home this year and we cannot commend the Better Built Teams highly enough.
Everyone we spoke to from Renee in Pre-Construction to Blaire in Colours to Don in Construction were experienced and always professional.
We love our new home and have received so many compliments from our family and friends.
We cannot recommend them highly enough.
we defiantly will build again!
1 comment
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- Verified customer
Great Builder, Highly recommended!
Great Builder, highly recommended!
We are very happy to have Better Built Homes as our home builder. The building progress is smooth & seamless. Weekly emails to keep us posted the building progress.
As this is our first home building, we were kind of lost at the beginning. Better Built got a wonderful team to guide us step by step. Big thanks to Neel, Mel, Blair & Peter. They made our building experience worry-free & enjoyable. Neel is knowledgeable, he custom design floor plan as what we need, and draw us a beautiful facade. Blair is am...Read more
azing, provide us genius ideas on our interior and color selection. Mel is professional and very supportive, always response our enquiries promptly, and helping us sort out the issues. Last but not least, our site manager Peter. After practical walkthrough, we can't thank him enough for how much effort he put in for our new home!1 comment
Paul S.Better Built Homes
Thanks for the kind words and for taking time out to leave this beautiful feedback. We hope you have many happy memories in your new home.
Thanks BBH
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Matt SaxbySydney, NSW
- 3 reviews
- 23 likes
- Verified customer
Fantastic builder, great job and a very happy wife...
We had Aaron as our superviser and from the start to the end was seamless. The colour ladies where very helpful and gave us plenty of options to choose from. The build was on time and on budget which is always a bonus. Diffidently build again and recommend these guys TOP job...
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Troy and Samantha HookerSydney Surrounds, NSW
- Verified customer
Great Choice Great People Great Finish
We had that much faith with Betterbuilt with our build that we travelled Australia for a year while our house was built.
We are that impressed with the finish of our home we would recommend Betterbuilt to anyone that is looking to build.
We have built with other well known builders & we were treated like a number / job, with Betterbuilt your build is a class above all others.
Our price didn’t change at all we think for what we paid we got a lot more than we expected.
From start to finish the staff at Betterbuilt from Neel in sales, Mel & R...Read more
enee in the pre build planning & colour selections, our supervisor Donald & Aron & Jayden the owners of Betterbuilt were exceptional & a great bunch of people to deal with. we highly recommended anybody looking to build to give Betterbuilt a go as you won’t be disappointed.Similar opinion? Write a review on ProductReview.com.au!
MickSydney, NSW
- Verified customer
5 stars is not enough!
We stumbled across BBH through this website and honestly thought the reviews were too good to be true. We were proven wrong.
Not only were the reviews true, but they exceeded our expectations.
This was not the first time we had built so we knew what we were in for and were ready for a bumpy ride. But the bumps didn’t come.
With Renee as our Pre Construction Coordinator, we felt listened too and we trusted her to lead us through the process. She was amazing and our house reached the construction phase quicker than anticipated.
The build stag...Read more
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- Verified customer
Wonderful experience. Thank you for building us our dream home
We started our home construction journey when we were expecting our second child. We were worried the stress that the home construction process would have on us but the team at Better Built have made this journey very easy and enjoyable.
We had gone through the tender process with other builders prior to this and noticed the difference with this build from the early stages itself.
A few key callouts from our experience:
• Sales: Neel was very knowledgeable and was able to advise us to get the details of our home right. He was very patient wi...Read more
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MareeSydney, NSW
- Verified customer
Another Great Experience with Better Built Homes
We built our first home with Better Built Homes 4 years ago and even after all of this time we still love our home and the workmanship has stood the test of time and this is not just our opinion it is the opinion of all our family and friends, most of which are in the construction industry themselves.
So when we decided to build our first investment property we didn't hesitate going back to Better Built.
The guidance and communication we received from Neel and Mick the draftsman was exceptional and we cannot thank them enough, they helped us ...Read more
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tam v.Sydney, NSW
- Verified customer
Definitely the bright choice!
Building our first dream home with Better Built Homes was not only the right choice, it was also a bright choice. Having to dealt with overland flood issue, storm water on our block, restrictive and positive covenants, needless to say, BBH delivered "our baby" like a charm. Being on bearers and joist it cost us more than the usual slab on concrete, but we're pleased with the outcome because if we had gone with some other builders, I thinking we would have lost our hard earned money. The Better Built teams were extremely professional, supportive...Read more
and understanding. We love the integrity of their teamwork, their standard to quality constructions, and how customer focused they are with clients. Pre- and post construction phase for us, was rather long mostly due to council's incompetence (long delays for approval and they lost our documents we personally lodged in). Thankfully during constructions, things went quite smooth. We received updates on the build on a weekly basis and our site supervisor Peter was very supportive and friendly. Peter was "my Jeanie not in a bottle". Thank also to Piedro, Neel & Shamini, Mel (my favourite lady), Blaire and last but not least, Jayden. Seeing you personally doing quality inspections in each home including ours, proved just how high your standards are and of how much you care for what was put into your clients home. Sorry for thinking you were the cleaner that day otherwise would have had red carpet at the front door for you if we know you're coming :) Will never forget that. Hopefully we would be able to build with BBH again someday. It was a great experience. We wished nothing but the best for BBH in years to come.Similar opinion? Write a review on ProductReview.com.au!
mariaSydney, NSW
- Verified customer
A Brilliant Building Company!
My husband and I have just completed a new double-story home build with Better Built Homes in North Rocks. The entire experience from sales, pre-construction - colour selection and post-construction has been outstanding. We actually had signed up with another building company but pulled out early (prior to council submission) due to unscrupulous tactics, a lack of communication and transparency. Based on the wonderful reviews we read we chose Better Built and entered the building experience hesitantly. We were so impressed with the sales team a...Read more
nd our project manager the entire way through the build. The company is totally focused on customer satisfaction, communicate promptly and are 100% transparent. At no stage were we neglected and the company worked with us to ensure that we were happy at every stage of the build. The quality and workmanship of the final build are excellent! Even after we moved in the warranty team have addressed all minor issues we identified promptly and thoroughly. We could not be happier with our build and love living in our new home. We are amazed that the company can construct such a high-quality build at such a competitive price. We have no hesitation in recommending this company to anyone.1 comment
Paul S.Better Built Homes
Thank you Maria. We are so happy to have had the opportunity to build your home for you. Thanks for taking the time to write this review.
Thanks BBH.
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Dennis and KerrySydney Surrounds, NSW
- Verified customer
Built without stress
From our first meeting with the salesman to hand over day we were treated as important clients and nothing too much trouble. We found that any questions we had were explained simply and clearly. The building supervisor reported to us at least weekly and was happy to meet us on site for inspection any time we requested. The house was built on budget with no hidden costs. Our dream home was completed ahead of time . ( admittedly as it was during the drought very few days were lost because of rain). We have no complaints with the quality of the bu...Read more
ild and any post build maintenance was carried out . We have only had one warranty issue with a water leak on the verandah . This was repaired and painted quickly and efficiently. All in all, with all the horror stories we were told about building a new home , we have to say that it was not our experience at all with Better Built Homes. Thank you.Similar opinion? Write a review on ProductReview.com.au!
DeoSydney, NSW
- Verified customer
Quality build!
We wanted to extend a massive thank you to the BBH team for the entire build process. We did thorough research before choosing our builder, and we do not regret our decision to choose BBH which was so well reviewed compared to other larger competitors. We felt well looked after during the entire process from get go. We found the team was able to think beyond the design and suggest improvements to make our home more aesthetically pleasing and in some cases, save us money!
There was always transparency throughout the process. The build was im...Read more
pacted by heavy rains in Oct 2018, the Xmas break and then Easter 2019 break which I think extended it a couple of months, however the team kept us well informed throughout. At the end of it all, the quality of the house has impressed us, despite our high expectations. There were the usual snags as is usual in any new home but nothing was too big or small for the team to fix. A special call-out to Brayden who was amazing during the post-build snag/warranty period. He has always gone out of his way to ensure we were looked after. I would highly recommend BBH to anyone looking to build or renovate.Similar opinion? Write a review on ProductReview.com.au!
SandraSydney Surrounds, NSW
- 2 reviews
- Verified customer
Better Built Homes...Best built home!!
The entire build was effortless and without a doubt, it is the big stress one could have with building a home. Better Built and their entire team were there at every step and no question asked by us seemed silly. They are realistic in pricing - with NO hidden extras. They are realistic in the time frame of the build and then at hand over, it is so rewarding to see your home built exactly as they said it would turn out...a beautiful gem! We would highly recommend the Better Built team!!
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Vanessa D'OnofrioSydney, NSW
- Verified customer
Outstanding customer service and Workmanship!
Everyone says that building is stressful and to expect problems.... but not with Better Built Homes!
From the pre construction phase, transitioning to post construction- we have had Little to no problems. The Better Built Team consisting of our Builder Peter and Mel, were helpful, organised, reliable and only ever to happy to help and accommodate! We were kept informed throughout the entire building process with Weekly update emails and on-site inspections through out the build.
As expected, after the house was handed over, we did have some...Read more
very minor flaws that needed to be rectified- mainly painting issues. Brayden, who was our Warranty and Maintenance supervisor, was only to happy to fix and repair quickly. Overall, building with Better Built Homes was stress-free and easy and the entire Better Built staff were professional, friendly and very accommodating! A surprisingly wonderful experience from start to finish!Similar opinion? Write a review on ProductReview.com.au!
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Sarah JSydney, NSW
- Verified customer
Better Than The Rest!
We could not be happier. From the initial stages right through to handover, Better Built have provided exceptional service. The whole process was fantastic and stress free. Any questions or concerns were always address with our dedicated customer service representative Mel. When we started construction we had weekly updates from our site supervisor who explained the whole process and always took our phone calls. The after service was great, any issue that arose were also addressed. If you want a hassle free build with a builder you can trust, Better Built is builder for you!
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morviSydney, NSW
- 3 reviews
- Verified customer
6 STARS!!
Finally a builder who does everything other builders won't.... Be Honest!!
Better Built Homes have not only put our faith back into the building industry but far exceeded our expectations even tremendous pressure from us as clients.
they stayed humble respectful and worked as hard as they did to sign with them as they did all the way to handing us our keys...you don't find that dedication to customer service and a high attention to detail from anyone any more.
A real person knows that the process is just as much important if not more int...Read more
o building a dream home as the end product and in our case with better built homes we couldn't fault either from start to finish . from Neil in the sales office who gave us above and beyond patience and knowledge and opportunities to get the details of our home right even with 80 + changes we made or with a smile on his face, to Kevin in the head office who took the time to talk to us face-to-face about specific window Heights and what would best suit our home.Similar opinion? Write a review on ProductReview.com.au!
DeeSydney, NSW
- 2 reviews
- 1 like
- Verified customer
Outstanding Service
From the start to the end our build was made stress free and a enjoyable experience.
We had a idea of a what we wanted and Better Built allowed us to make changes to the build to get it to exactly what we wanted.
We were kept up to date from the beginning to the end with weekly updates.
They always under promised and over delivered.
Both being being business owners the service and quality of work was amazing.
We have both built in the past and would build again with Better Built Homes. Not being a number and them actually caring.
Thank you to all the team Mel, Neel, Josh and everyone else.
We couldn't be more in love with our beautiful home.
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Michelle NorrisSydney Surrounds, NSW
- Verified customer
"Loving our new home"
We built with Better Built Homes 3 years ago. From the time we walked into the office to the time we were handed our keys was easy, stress free and exciting. Brayden our after service supervisor is very approachable, accommodating and respectful, it lovely to deal with a person who holds his company to such high standards. The whole procedure from colour selection with Mel, to signing with Aron was effortless.
The quality of our build was next to none. The finishes were spot on. Its nice to see a company achieve such high standards for their customers. We would not hesitate to build again with Better Built Homes.
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Mala M.Sydney, NSW
- Verified customer
Awesome Work ! Stand out Performers !!
We really had an awesome experience in building our Dream House with Better Built Homes . Everyone who we worked with at Better Built went extra miles to get the desired outcome we expected as a customer . It’s been 4 months since we moved in to the new house and we absolutely love it !! The construction quality and the finish time are something to be admirable . Special Thanks to Neil without him , we wouldn’t have signed the contract with BBH. He is such a dedicated professional who had worked late night with us to finalise the design work!! We are so lucky to have Donald Baker as our construction manager . He was so patient with all our queries and excellently managed the construction in the promised period.
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Questions & Answers
Le Rasked
Do you have any dual occupancy homes?
No answers
NPLRasked
Hi Paul,
Could you please provide a roughly finish estimated time for a job include from start to finish: demolished existing house, draft, council approval and build 3 on one block 684m2 in Fawkner, Melbourne?
Many thanks.
Thanh-nga (Tanya)
3 answers
Steven S.Better Built Homes
Hi Thanh-nga, thanks for reaching out, unfortunately we do not build in Melbourne, however, if you ever decide to build in the Sydney metropolitan area, feel free to call us on 1300 100 922. Best of luck.
Thanks Steven.
I have passed on my believe in your excellent work to one of my friend's sister who lives in Sydney and is currently looking for the best builder.
DaraTasked
How much coast to buld duplexs
1 answer
Paul S.Better Built Homes
Hi DaraT
There are many factors when it comes to pricing. I would suggest you contact our sales team on 1300 100 922 or enquiry on our website then one of our consultants can discuss your location and project needs to best help you.
Thanks Paul.
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Paul S.Better Built Homes
We are so pleased to hear you enjoyed the building experience. We have passed on your kind words to the team.
Thanks Paul :-)