Reviewer Photos & Videos
Excellent building experience
Our home building journey was made enjoyable by the team. From the time we met Neel and Shamini till the day Peter gave us the keys to our home, we were dealing with a professional team of people wanting to provide the best service possible. No regrets building our dream home with Betterbuilt. Special thank you to Neel for being there to answer queries at anytime of the day.
Great Experience & a dedicated team
Better Built have been great to work with. We approached Better Built due to their high quality online reviews and they have worked with us to design & build a dream home to meet our family needs. Neel was incredibly supportive and flexible in the initial design phase to meet our needs (custom garage). The process to manage fit out selections and colours was well structured and easy to follow and Blaire made it a great experience. A big thank you to Renee who managed our pre-contract documents.
Better Built's team have gone above and beyond th...
BBH - Normanhurst NSW
We are now finally about to move into our new BBH home. Many thanks to the staff and builders of our new home. We are very happy with the quality of the build, the weekly updates and photo's. Any issues raised were quickly dealt with, and they were professional in all their dealings with us. Many thanks to Renee and Mitch our site manager for all their help during this process. We are now about to embark on the second build, and are once again using BBH, we cannot recommend them enough. Thank you Better Build Homes.
We Love our new Home
In researching builders we heard too many stories of poor customer service, delays and disputes. For a process that can take 18 months or more, this can amount to a huge amount of stress and heartache.
In BBH we not only found a high quality builder, we found a 'partner'. Their reputation is well deserved and our experience throughout the entire process was very positive - we found BBH to be ethical, professional and dedicated to helping us realise the best home possible.
After navigating a tricky approval, the build went like clockwork. We l...oved the weekly updates and were especially grateful for the efforts Peter made to ensure we could move in before Xmas. After living in the house for 4 months we still haven't found a fault. We can't imagine ever leaving our beautiful new home - but if we ever did, we would definitely build with BBH again. Thank you Neel, Blaire, Renee, Peter and team, we really do love our new home!
Quality builder - good people to deal with.
It's been 2 years since we moved into our beautiful home. We are very happy with the build and would not hesitate to use Better Built again. The site managers were very helpful along the build journey and unlike other builders, should any issue arise, you can speak directly to the owners of the business who always endeavor to ensure the customer is happy and satisfied. Particular thanks to Brayden, who looked after minor issues after handover. Brayden always communicated with us promptly and left no stone unturned to ensure we were happy with the build. Thank you Better Built.
We did not expect that our house will be completed in just a few months. Thanks to our site supervisor Don for his good supervision skills. There are a few issues during the build and after the handover but they resolved them in a timely manner (thanks Brayden). Overall, we've had a good experience from the sales team up to the warranty team. Keep up the good work BBH.
Best Home Builder Award-Well Deserved!
From the time we first visited the Better Built display home and met with the sales team through to meeting the crew in administration, the suppliers, dealing with the Project Manager and Building Supervisor, it has been a pleasing experience. Quality control and the final product speaks volumes for their well deserved reputation.
The reviews don’t lie!
We completed the build of our two storey family home this year and we cannot commend the Better Built Teams highly enough.
Everyone we spoke to from Renee in Pre-Construction to Blaire in Colours to Don in Construction were experienced and always professional.
We love our new home and have received so many compliments from our family and friends.
We cannot recommend them highly enough.
we defiantly will build again!
Great Builder, Highly recommended!
Great Builder, highly recommended!
We are very happy to have Better Built Homes as our home builder. The building progress is smooth & seamless. Weekly emails to keep us posted the building progress.
As this is our first home building, we were kind of lost at the beginning. Better Built got a wonderful team to guide us step by step. Big thanks to Neel, Mel, Blair & Peter. They made our building experience worry-free & enjoyable. Neel is knowledgeable, he custom design floor plan as what we need, and draw us a beautiful facade. Blair is am...azing, provide us genius ideas on our interior and color selection. Mel is professional and very supportive, always response our enquiries promptly, and helping us sort out the issues. Last but not least, our site manager Peter. After practical walkthrough, we can't thank him enough for how much effort he put in for our new home!
Hassle free Pre construction
My husband and i decided to develop our property by building a new house. The process so far has been quite complicated with council requirements, DA application requirements , landscaping rules and a heap of regulations to plough through which we found difficult to navigate. Our builder Better Built homes has been absolutely wonderful with the whole process so far. Would like to specifically mention Michael from drafting and commend him for his patience and diligence with providing us with a design which finally council approved and which ...met our requirements and expectations. Well done Michael!!! We would also like to thank Mel for her clear communication and availability during this pre construction stage. We are anxiously waiting for the construction stage to begin and are looking forward to the completion of our house. A very big thank you to the team at Better Built Homes.
An enjoyable experience
My partner and I built our first home with BetterBuilt this year and we couldn’t be happier with the progress so far.
The team at BetterBuilt has made the building experience enjoyable, from personalising our whole floor plan to their wide range of fixtures and colour selection. Betterbuilt’s attention to detail is great. A big thanks for our foreman Don who is super organised and is always giving us regular updates. We are very excited to be getting our keys shortly.
Thank you to the team at BetterBuilt
Fantastic builder, great job and a very happy wife...
We had Aaron as our superviser and from the start to the end was seamless. The colour ladies where very helpful and gave us plenty of options to choose from. The build was on time and on budget which is always a bonus. Diffidently build again and recommend these guys TOP job...
Great Choice Great People Great Finish
We had that much faith with Betterbuilt with our build that we travelled Australia for a year while our house was built.
We are that impressed with the finish of our home we would recommend Betterbuilt to anyone that is looking to build.
We have built with other well known builders & we were treated like a number / job, with Betterbuilt your build is a class above all others.
Our price didn’t change at all we think for what we paid we got a lot more than we expected.
From start to finish the staff at Betterbuilt from Neel in sales, Mel & R...enee in the pre build planning & colour selections, our supervisor Donald & Aron & Jayden the owners of Betterbuilt were exceptional & a great bunch of people to deal with. we highly recommended anybody looking to build to give Betterbuilt a go as you won’t be disappointed.
The company name says it all, they really are better built. With no short cuts or additional costs. This was a big reason for building our forever home, the tender being spot on with price from the beginning there was no sneaky extras or additions that were going to supprise us. Other companies may come in with a low price at tender to pull you in but with additional extras that soon adds up and become nerve wrecking but knowing from the beginning that there wasn’t anything that we felt was sneaky or misleading gave us so much piece of mind. We...love that what you see is what you get! We were welcomed in by all staff feeling confident in taking advice and being given support that felt family like with each person having prior knowledge of our home and understanding our theme and vision we were going for. We happily have guided friends to the company with confidence that they will be just as satisfied with the beautiful homes as we are with ours.
5 stars is not enough!
We stumbled across BBH through this website and honestly thought the reviews were too good to be true. We were proven wrong.
Not only were the reviews true, but they exceeded our expectations.
This was not the first time we had built so we knew what we were in for and were ready for a bumpy ride. But the bumps didn’t come.
With Renee as our Pre Construction Coordinator, we felt listened too and we trusted her to lead us through the process. She was amazing and our house reached the construction phase quicker than anticipated.
The build stag...
Wonderful experience. Thank you for building us our dream home
We started our home construction journey when we were expecting our second child. We were worried the stress that the home construction process would have on us but the team at Better Built have made this journey very easy and enjoyable.
We had gone through the tender process with other builders prior to this and noticed the difference with this build from the early stages itself.
A few key callouts from our experience:
• Sales: Neel was very knowledgeable and was able to advise us to get the details of our home right. He was very patient wi...
Another Great Experience with Better Built Homes
We built our first home with Better Built Homes 4 years ago and even after all of this time we still love our home and the workmanship has stood the test of time and this is not just our opinion it is the opinion of all our family and friends, most of which are in the construction industry themselves.
So when we decided to build our first investment property we didn't hesitate going back to Better Built.
The guidance and communication we received from Neel and Mick the draftsman was exceptional and we cannot thank them enough, they helped us ...
2nd time building with better built
Some say building is a crazy thing to do,
Then they will say to build two times a few years apart!!! Yep def crazy
Well not if you have the right builder. Yes we are at construction stage at the moment kitchen being installed to be on point.
We picked better built for our build again cause of the amazing experience we had with them. Right from the get go they have been awesome again!! The staff in the office from Renee and Blair and also the accounts Team Lauree who Sends us our invoices to pay my favourite part ☺️
Then our site manager...who is josh who has been exceptional in his work and his ability to deliver. Very attentive to all my questions and always keeping us upto date with our build. He has been very flexible with everything and has a Wealth of experience when it comes to the building industry which is very important to us as he is over looking Our build.
5 stars all round!
BetterBuilt came highly recommended from a family friend when we were looking to build our house. We'd been to other builders and thought we'd give BetterBuilt a try to see what they could offer us.
We met with Neel and he took the time to look at our contour plans to see if the house we were interested in could work on our land. He spent a lot of time measuring and calculating using our contour map and said that he could make the house work but they had to do certain things like use a drop edge beam etc. What amazed us is that now at the con...struction phase, everything Neel said at our first meeting is exactly what they're doing now while building the house. To know these things so early on truly takes skill and in depth technical expertise of construction and this is definitely something that Neel has. Moving on to pre-construction, we dealt with Mel. She was very efficient in getting our plans and contracts drawn up and approved and was very accommodating whenever we requested changes and turned it around very quickly. We then met Blaire who did our colour selections. She took the time to listen to what we wanted and advised us on the finer details to achieve this, things one would normally think about. She also advised us against certain decision that she knew we may regret later on which was a massive help. Come time for the first payment from the bank and there was a payment for an incorrect amount made. Lauree who deals with the finances happily accommodated us and resolved the error without us even having to contact the bank.
Definitely the bright choice!
Building our first dream home with Better Built Homes was not only the right choice, it was also a bright choice. Having to dealt with overland flood issue, storm water on our block, restrictive and positive covenants, needless to say, BBH delivered "our baby" like a charm. Being on bearers and joist it cost us more than the usual slab on concrete, but we're pleased with the outcome because if we had gone with some other builders, I thinking we would have lost our hard earned money. The Better Built teams were extremely professional, supportive...and understanding. We love the integrity of their teamwork, their standard to quality constructions, and how customer focused they are with clients. Pre- and post construction phase for us, was rather long mostly due to council's incompetence (long delays for approval and they lost our documents we personally lodged in). Thankfully during constructions, things went quite smooth. We received updates on the build on a weekly basis and our site supervisor Peter was very supportive and friendly. Peter was "my Jeanie not in a bottle". Thank also to Piedro, Neel & Shamini, Mel (my favourite lady), Blaire and last but not least, Jayden. Seeing you personally doing quality inspections in each home including ours, proved just how high your standards are and of how much you care for what was put into your clients home. Sorry for thinking you were the cleaner that day otherwise would have had red carpet at the front door for you if we know you're coming :) Will never forget that. Hopefully we would be able to build with BBH again someday. It was a great experience. We wished nothing but the best for BBH in years to come.
Questions & Answers
Hi do you build in the Port Stephens area.
Better Built Homes
Unfortunately, we don't build in that area.
We wish you all the best with your project.
What is the build time?
Better Built Homes
Hi Shelley, We would need to understand your project in detail to provide an accurate answer. I would suggest enquiring on our website and we can discuss your project in more detail.
hello do you build on hurstville/carlton nsw area?? thank you
Better Built Homes
We sure do. If you wanted to visit our website and enquire one of our team will contact you to discuss your project.
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