Bevmarks Australia

Bevmarks Australia

 Verified
Bevmarks Australia
4.6

1,234 reviews

PositivevsNegative
90% · 1,116109 · 9%

Reviews

1,234 reviews
Ashley
AshleyGreater Melbourne (Metropolitan), VIC2 posts
  Northland

Great prices and exceptional customer service

I was greeted and helped by John Paul at Bev Marks Northland.
John was extremely helpful throughout the whole process.
The store has a large range of products with very reasonable prices.
If you're looking for a great deal and great customer service Bev Marks Northland is the place to go.
Very happy, thank you :).
We will be back in the future.
Emily
EmilyGreater Melbourne (Outer), VIC
  Fair Incentive Northland

Wonderful Customer service and pricing

I entered the Northland store today and was greeted by John. John was extremely helpful in finding me the right mattress I was looking for. He took his time with us, and provided wonderful customer service. There was plenty of variety when it came to pricing and quality on both mattresses and bed frames. I would 100% recommend this store to others :)
Ali Danan
Ali DananGreater Melbourne (Outer), VIC
  Thomastown

Received the best customer support by Qas

I had a fantastic experience with Qas A, while purchasing a Brighton bed set. His explanations were thorough, and he was incredibly helpful throughout the process. I appreciate his excellent customer service and product knowledge. Highly recommended! Show details
Cindy R.
Cindy R.Southwest, VIC3 posts
  Geelong

Fantastic service

We walked in and were instantly greeted by George. His product knowledge was extremely helpful and asked questions to help us find our perfect matress. Thank you George Show details
Kaige J.
Kaige J.2 posts
  Verified Essendon
samia d.
samia d.Greater Melbourne (Metropolitan), VIC
  Nunawading

Excellent customer service, supports Australian made products

Friendly customer service. Went out of their way to help us out with colour matching products and competitive pricing. Pleasure to deal with. Thanks guys Show details
James
James
  Narre Warren
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Barbara
BarbaraGreater Melbourne (Outer), VIC2 posts
  Chirnside Park

Seville bedroom suite

bevmarks chirnside has a great selection of bedroom furniture.
We were greeted by Shaelee who was most helpful to us. She helped us with our choices, measured items, and explained everything we wanted to know without being pushy in any way.
Even when we had made a mistake in our measurements she amended the order for us.
So if you need bedroom furniture l recommend Bevmarks Chirnsidepark call in and see Shaelee. Show details
K.Su
K.SuSouthwest, VIC
  Geelong

Winner for us!

Pushing my luck I enterered the Waurn Ponds store at 4.15 on a Sunday afternoon half expecting the staff to not be too enthusiastic - and who would blame them! To my delight I was pleasantly surprised and walked out in 20 minutes with a perfect mattress at a great price. Thanks George G! Show details
Kate
KateGreater Melbourne (Inner), VIC
  Maribyrnong

Beautiful bedroom suite

Colleen is amazing. Helped us choose the perfect bed and bedside drawers. Great advice and assistance at every turn. She went above and beyond to make sure we were happy. Thankyou Colleen. Show details
Nunz
NunzGreater Melbourne (Metropolitan), VIC
  Verified Essendon

Great service from Niloofar

Great staff and service especially from Niloofar,she was so very helpful and understanding to my parents needs for a new mattress,thank you so much for your great service,patience and expertise. Show details
Veneziano family
Veneziano family
  Essendon

Fantastic customer service

Mario at Bev Marks Essendon provided us with perfect customer service, he was kind, charismatic, friendly and had some of the best product knowledge we have seen to date. Thank you Mario for helping us purchase our new mattresses! Show details
Steph
Steph
  Essendon

Extremely great customer service

Mario at Bevmarks Essendon was extremely kind, patient and helpful! He took the time to show us a few different mattresses and took the time to explain each one. Each one was tailored to our liking and our price point. He didn’t rush us and ensured we had that end to end service with high quality customer service. If we hadn’t spoken to Mario we would’ve left the store without a purchase. Loved our experience and will be recommending people to go speak with Mario. Show details
Agnes
AgnesNortheast, VIC
  Thomastown

Agnes Oppong

Comfortable bed and mattress. Regarding quality, there are no other companies that are comparable to Bev Marks. Show details
Margaret
Margaret
  Thomastown

Excellent products excellent service

Service was excellent Mick was very knowledgeable, professional and friendly. So happy with our new mattress and base. The store was well organised with many different product choices. Prices were very reasonable!! Show details
Jackie
Jackie
  Geelong

Excellent customer service and great price

We were fortunate enough to get our mattress on a great sale. The service was great (Rod) - we were directed to what we needed and the various options explained. We chose a medium mattress and it was delivered on time and it's very comfortable. Show details
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Vanessa
Vanessa
  Northland
Dan S
Dan SGreater Melbourne (Inner), VIC3 posts
  Northland

Amazing shopping experience!

Make your life easy and just visit Bevmarks at Northland and ask for Darren. He had a tone of experience and helps you navigate the mattress options with great logic. Had a great time, got a great deal. Thank you again Darren, go blues!
Tahlia
Tahlia
  Thomastown

Amazing quality and service

I visited Thomastown Bevmarks a month ago looking for a new bed frame and had the most amazing experience. The staff were super friendly and knowledgeable of their products. They went above and beyond to ensure I found what I was after and for a reasonable price. I purchased the Hagan bed frame which is very modern and easy to setup. Definitely recommend Bevmarks and will be back there in the future! Thank you guys! Show details
Abby
Abby
  Geelong

Thankyou Rod

Outstanding customer service from Rod at Bevmarks Geelong! Highly recommend for anyone in the market for a new mattress Show details
Paul
PaulVictoria
  Northland

mattress

The salesman at Bevmarks northland Daniel, could not do enough for me,he made sure i understood everything that he was telling me about the mattress, i couldn't be more happier with the outcome,great service and friendly,made me feel very comfortable. Show details
Vaibhav
Vaibhav3 posts
  Verified Essendon

Great product with reasonable price

The bed and mattress are really good. Great to have something nice as my first owned bed. Amazing experience at the Essendon store as well. Mr. Jordan M is an amazing, humble and very professional (The best in the business). He really made me feel confident choosing a right product for me from there great range if beds.
Friendly and efficient service by the guys who assembled it. Show details
Pavitra
Pavitra
  Online store

Great service!

Visited the Bevmarks store at DFO Essendon, and was served by Micheal. He was absolutely perfect, making just the right amount of dad jokes and giving us a lot of information on mattresses. Had a great experience instore, haven't received the mattress yet, hopefully will be just as good as the instore experience! Show details
Melissa and giovanni
Melissa and giovanniThe Mallee, VIC
  Mildura

Awesome customer serve

Thanks to Lee and his patience he really helped us with our bed and bedroom suit
Would highly recommend anyone Show details
Rhonda
RhondaVictoria10 posts
  Verified Bevmarks

No refund on faulty made mattress

Sales man at BevMarks Preston was so helpful with helping me choose A mattress that felt comfortable on the day and looks great . 8 mths later I’m having back problems. And mattress dipping right in the middle . Contacted BevMarks and they sent out an older man who rolled around in the mattress etc . He seemed nice enough and commented that he can’t tell me what’s happening but he is sure I will be happy with out come . Man left and BevMarks ph me stating I chose a too soft bed so that they can only offer me a discount in another mattress. Well the bed is faulty in my eyes . I can’t even put this is spare room. For visitors to sleep on . The bed will be sent to the Salvos and I will never return to BevMarks ever again Show details
Rhonda
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Shocking

Lou
LouAU2 posts
  Mildura

Excellent Service

Lee and the team at Bev Marks give you that personalised shopping experience and service that is somewhat lacking in retail stores today. We are returning customers and they never disappoint. They know what they’re selling and assist to make the right decisions quickly which I love! Thanks Show details
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Janine D.
Janine D.Greater Melbourne (Metropolitan), VIC2 posts
  Online store

Many thanks Bev Marks!

A big thank you to Hetty at Preston for her excellent customer service and advice. Also the sms with link letting me know and confirming delivery was really helpful. Delivery was on time and professional
Tim L.
Tim L.Greater Melbourne (Outer), VIC2 posts
  Northland

Absolutely fantastic!

Just bought a new mattress from bevmarks in Northland, they couldn't have been more helpful and knowledgeable regarding the mattresses and spent a good amount of time finding the mattress and price that was exactly what we are searching for. Highly recommend to everyone looking for a mattress.

And the new deal where they pay you to take your old mattress away which has eliminated any headaches from our end.

Will be back whenever we need another mattress or bed! Show details

Fil
Fil2 posts
  Northland

Best customer service ever!

Darren from the Northland store was super helpful and very professional. Love our new mattress Thank you so much! Show details
Jo and Frank
Jo and FrankGreater Melbourne (Inner), VIC
  Verified Northland

Top Class Service

We have just ordered a Sleepmaker Queen Bed mattress and base. Darren guided us through the selection and purchase. We were most impressed by his product knowledge and ability to find the most appropriate bed to suit our needs. We await our delivery with anticipation. Show details
Karen S.
Karen S.
  Mildura

Lovely bed

Gavin and Nick
Did a excellent job putting bed together and quick
Service was excellent. Show details
Vic
VicSouthwest, VIC2 posts
  Geelong

So great to have a luxurious new bed

Aaron at Bevmarks in Geelong was so helpful. I started off overwhelmed and he guided us through everything, helping us to make good decisions within our budget. He was a wealth of information and was extremely patient and listened to what we wanted. Aaron made our shopping experience well informed and fun! Thank you Aaron and Bevmarks we are very happy with our new bed. Show details
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Rachel
RachelGreater Melbourne (Metropolitan), VIC5 posts
  Verified Narre Warren

Taken extra payment above the price tag on the item

[Name Removed] on of the old customer care person took extra payment $20 above the marked price on the item. He is rude, unprofessional and tries to make customers agitated due to his poor quality behaviour. He has taken $39 above the price tag on the item Show details
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Emma
Emma
  Essendon

Great service

Served by Semra who was incredibly helpful and showed us the products she knew we’d love. Mark was a great help too! Show details
Peter
Peter2 posts
  Thomastown

Best mattress ever. Thanks Bevmarks

Excellent. Soft and fluffy mattress. Great service. Many thanks. Loving it . Show details
Kerry M.
Kerry M.Central Highlands and Goldfields, VIC
  Essendon

Fantastic customer service

Thank you to the lovely salesperson Niloofar who helped me choose my three year old's first "big kid" mattress. This is the second time I've purchased from Bevmarks and am impressed with their range and service. Show details
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Karly S.
Karly S.
  Thomastown

Fantastic service and amazing products

Purchased a quality mattress, pillow and full bed from the Thomastown store where I am incredibly pleased with the products and stellar customer service. I was served by Qas who was extremely patient and knowledgeable, ensuring that I was well informed before making decisions and was aware of all my options so that I could choose what suited me best!! Show details
Jenny
Jenny
  Geelong

Excellent Customer Service

Purchased a good quality bed during 50% off sale and incredibly happy with both the purchase and customer service. Stuart at the Waurn Ponds store was not only knowledgeable about each bed he recommended but also had incredible patience and was never pushy!! Show details
Bill M.
Bill M.Southwest, VIC
  Geelong

Great service and product knowledge

We purchased a sofa bed. Rod was very knowledgeable and offered us options.
Our sofa bed is Australian made and will be ready for delivery before Christmas. Show details
Vivien
Vivien
  Maribyrnong

5 stars

Tiran was very knowledgeable and helpful. He showed us various beds and really helped us pick the perfect bed. I would definitely recommend Bevmarks! Show details
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