Bevilles (page 2 of 6)

I have purchased 1 bracelet and 1 necklace for $200. They said they will be guaranteed for 1 year. After only 3 weeks, some of the diamonds came off. I came back, they replaced those 2 with a new man Watch (because they were out of stock) with a voucher. A few months later, i came back to purchase a different one using the voucher at Highpoint, they did not accept it due to the different branch location (Norhtland shopping center). This is ridiculous.

Went to get a refund on a bracelet as it was too tight , which their assistant put on and it was getting tighter then 10 minutes later my husband removed it . ( As I have false nails I'm unable to do so ) now I'm not eligible for a refund because it has been worn . I took my husband in to the store so it can be refunded as to the manner in which it was paid ,I was offered a free link WOW that would've helped NOT. Correct me if I'm wrong but people try the jewellery on all day long in the stores .

I went in today and got service from a man named Rama. He was of great service and very professional. The team is very friendly and very helpful. I recommend this store diffenently.

First I’m big fan of bevilles jewelry, but have trouble lots of times!
Second, when you come back with Jewellery with lots of stones come off, staff is very rude and not helpful. Specially one lady (I think she is Macedonian) very bossy and definitely not helpfully
Today I have very positive feedback! Youngest girl in store, she is soo friendly, helpful, smilling, fast....bevilles you need staff like that girl instead of arrogant “ladies” and grandmas
Well done ISRAA AL (tea tree plaza, SA)

Pricing was fine. When I 1st purchased the ring service way great but disappointed with the return so for now just waiting on the outcome from head office.

Just bought a diamond ring from Bevilles Fountain Gate and the girls i dealt with were absolutely fantastic
I couldn't have asked for better service....thank you again !!!!!!

It was great to walk into bevilles CBD store and felt very welcoming after served by specs guy umesh. So many Jewellery stores are cold and impersonal and make you feel intimidated but after entering in bevilles it was a wonderful experience to get engage with the piece for my sister. I purchased a beautiful diamond ring at this store where me and my sister were very happy and i really appreciate this lovely young man-UMESH for giving right informaton. I cant wait until my birthday as I have already picked out my next purchase

Will never set foot in Bevilles again. Out and out lied too again today. Worst customer service I have ever experienced and apparently everyone is on annual leave (as in managers) so no one can possibly try and sort out my issue. Bad form indeed.

A ring in display cabinet said $299, they would not sell it to me saying it was actually a$1599 ring, very poor service they said I could have it at half price as they had a sale on, no it said $299 but nope they wouldn’t sell it to me even though that was the price ticket in the display cabinet, would never shop there again.

After getting the run around from a store about a pair of earrings I wanted and apparently could not get I called head office. Chantelle was fantastic and awesome found them for me and updated me daily on when they world arrive. Receiving them next week and I am super excited thanks to her. More staff like Chantelle and her service Bevilles is required in your stores.
thanks Chantelle

This is a good review, I am reviewing after my spectacular day out, I had lunch, I ran hell I even cried a little but that’s all good that happens... anyway this jewellery saved my life (wife) from leaving me, the diamond boy umesh kumar hooked me up with some great diamonds the deal was such a good opportunity I had to buy two, because of this guy thais amazing warlock he just warms the customers heart by his positive and knowledgeable talks amazing I’ll come back for more diamonds because of this “wiz kid” umesh Kumar wizard

I bought my wedding band from Bevilles Chadstone from a hungry sales lady who used all her skills to encourage me to buy the ring, if only the service was this good when i returned with the same ring i wore less than three months and woke up with it completely out of shape and diamond fallen out. I was told that i would need to be out of pocket as they use their diamond specialist to quote. Really Bevilles? I was not told that my wedding band would be too delicate to wear to bed or wash dishes in and couldn't last 3 months! Will never shop here again and will advise anyone I'm in contact with to refrain from doing so.