?
? !
1 photo
Bevilles
2.2 from 160 reviews · View Statistics

Reviews

  • Product Quality
    2.4 (51)
  • Return Claim MadeYes (22) · No (34)
  • Shipping
    2.9 (15)
  • Customer Service
    2.2 (33)
  • Warranty Claim MadeYes (13) · No (35)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Good old one on one service like they used to be

published

Good old one on one service like their used to be.Manager Lily was up to the task and I received a lot more in value than I expected… Terrific to have such an array of options as she led me through everything I could've afforded

Product Quality
Customer Service
Belle Fever

Looking for Jewellery Shops & Brands?

Read the reviews for Belle Fever

1,014 reviews
Ad
Romeo

Romeo

  • 7 reviews
  • 2 likes

Can do better

published

Overall experience was great apart from when went to pick up the ring been told twice that why can’t find where it’s kept. Even though the sales girl told it’s ready to go.

Sales girl - Dulini was amazing, very friendly, professional and easy to deal with. The others I dealt with were like I don’t care.

Product Quality
Customer Service
Geraldine Rutherford

Geraldine RutherfordGreater Melbourne (Inner), VIC

  • 2 reviews

Fantastic Service!

published

I had an issue with an in store purchase, however when i emailed customer service the girls were happy to help and got my issue resolved within a few days! Will be using Bevilles again! :D

Product Quality
Shipping
Jewellery Shops & Brands

Find out how Bevilles compares to other Jewellery Shops & Brands

Know better, choose better.

Compare all
J Fernando

J Fernando

  • 2 reviews
  • 1 like

Wrong product sent, they won't honour the sale

published

Bought a product online, was sent a different, cheaper product after 10 days (express post requested...). Bevilles refused to send the advertised product for the price I had purchased it for, despite it being in stock. Customer service advised "despite all reasonable precautions on our part, this website cannot be guaranteed to be error free". Beware - you may not get what you ordered online. They will waste your time and just give you your money back after a few weeks for their error. Stay away!

Incentivised ReviewNo
F.So

F.SoGreater Melbourne (Inner), VIC

Worst customer service. Should be banned by ACCC

published

Recieved a watch that doesnt work , no update or help from customer service to resolve the issue.

Asked for Manager couple of time , and they said he isnt available ever

Product Quality
Incentivised ReviewNo
1 comment
Bevilles
Beverly J.Bevilles
Dee

DeeGreater Melbourne (Outer), VIC

Knox City - Worst customer service

published
Product Quality
Customer Service
Belle Fever

Looking for Jewellery Shops & Brands?

Read the reviews for Belle Fever

1,014 reviews
Ad
Iron M.

Iron M.Eyre Peninsula, SA

Poor quality

published

Ordered 2 products online which looked fantastic valued at over $1000. Received them and they looked like a $5 lucky dip prize. Dont waste your money here for falsely advertised products.

Product Quality
Incentivised ReviewNo
1 comment
Bevilles
Beverly J.Bevilles
Cardilly

CardillySydney, NSW

Lengthy shipping

published

Ordered a bracelet Tuesday last week. Express shipping advertised as 1-3 days. Still yet to receive order confirmation and shipping details on Bevilles behalf. Terrible service.

Shipping
Incentivised ReviewNo
1 comment
Bevilles
Beverly J.Bevilles
Monica

MonicaMelbourne

  • 3 reviews
  • 1 like

Worst customer service, sale faulty watches and don’t resolve the issue. So don’t trust and buy from them.

published

Sold faulty watch, didn’t respond to the emails. Worst customer service in store and head office. Product is with them.

Product Quality
Customer Service
9 comments
Bevilles
Beverly J.Bevilles
Monica
Monica

I have done so many times so frustrated with all this. It’s in Chadstone store docket number is c8327731. You can find my communication with you guys check your email.

Bevilles
Beverly J.Bevilles
Jewellery Shops & Brands

Find out how Bevilles compares to other Jewellery Shops & Brands

Know better, choose better.

Compare all
Jonathan and Gemma

Jonathan and GemmaSydney, NSW

  • 2 reviews

Excellent Service (Bevilles Parramatta - Florita)

published

Last November 7, 2020 we went to Beville’s Parammatta branch for windows shopping, only to check some good items on sale, during our visit we met a Saleslady named Florita which showed a very good sales attitude and did an amazing job showing us all items on Sale. I asked a lot of questions and she respectfully and professionally answer this in a very nice way, I end up buying a set of jewelleries with convincing power from Florita and of course a good deal and very good product from Bevilles, I would recommend to visit Bevilles branch of Parramatta and look for Florita which is very friendly and good employee of Bevilles.

Product Quality
Customer Service
1 comment
Bevilles
Beverly J.Bevilles

I met an amazing lady maura yacoub her attitude was extremely professional and she had good customer service skills

published

I was very happy, recomended the store to all my family ,products were lovely and the prices were very reasonable

Product Quality
Customer Service
1 comment
Bevilles
Beverly J.Bevilles
Jenna

JennaSydney, NSW

Bevilles Blacktown WestPoint are AMAZING!!

published

Bevilles at Blacktown WestPoint are amazing, you will be smiling from ear to ear from the time you walk in to the time you walk out!
The customer service is outstanding and the employees their go above and beyond help you find exactly what your after if not BETTER!
Also a massive THANK YOU to Rosa from Blacktown WestPoint Bevilles, she done an absolute amazing job helping my fiancé choose the most stunning engagement ring, it is absolutely out of this world!

Product Quality
Customer Service
1 comment
Bevilles
Beverly J.Bevilles
Belle Fever

Looking for Jewellery Shops & Brands?

Read the reviews for Belle Fever

1,014 reviews
Ad
Ashish A.

Ashish A.Greater Melbourne (Outer), VIC

Scam to charge $80 for resize

published

Westfield Bevilles Plenty Valley made us wait for weeks after weeks for correct size of ring we chose.

And seems there main intention was to sell a size smaller and charge $80 to resize.I finally got refund.

I checked with some other friends and same experience. Please be cautious of this tactics they use to charge you.

I think even if they have your size they will say no and charge $80.

I will never ever go to Belevilles Westfield Plenty Valley

  • Thumbnail
Customer Service
Incentivised ReviewNo
1 comment
Bevilles
Beverly J.Bevilles

Excellent service!

published

Customer service at the Parkmore Store was fantastic. Lisa was so professional, efficient, patient and friendly. Very impressed. Thank you.

Incentivised ReviewNo
1 comment
Bevilles
Beverly J.Bevilles
Wiki

Wiki

  • 5 reviews
  • 2 likes

Both Rings Wrong Size!!

published

My partner purchased 2 rings for me. Due to COVID we been shopping online, he paid for express post as well for it to arrive on my birthday. However, We ordered both in size Q but we got a S/P. Had to get it checked at the store and the girls couldn’t believe what they did. On the order form it said size Q for both when they weren’t. Couldn’t find the same ring at the store which I really wanted for my birthday :( , had to pick something else sadly. I won’t be shopping online with Bevilles. We don’t like running around for returns, it shouldn’t be our problem. The stores aren’t close to us.

Product Quality
Incentivised ReviewNo
Jewellery Shops & Brands

Find out how Bevilles compares to other Jewellery Shops & Brands

Know better, choose better.

Compare all
Page 2 of 11

Questions & Answers

Susan

Susan asked

Bevilles

I cannot open my watch strap. It is a Roberto Careti mesh bracelet strap

No answers
Joan P.

Joan P.asked

Online store

Pricing online under FLYLC for a mobility scooter for $129.00 and free shipping. Is this for real??? Please send me your telephone number. joan.nanny1@gmail.com

~ Joan

No answers
Julie S.

Julie S.asked

Online store

It’s been 2 weeks still haven’t received my purchase, payed express post which has made no difference to the delivery time.
Not Happy.

No answers
See all Bevilles questions

Get an answer from our members and Bevilles representatives

Bevilles

Other Jewellery Shops & Brands

Previous
Next
See all Jewellery Shops & Brands

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

Belle Fever

Belle Fever

1,014 reviews
Ad