Great Customer Service
I have had now 3 necklaces that the diamonds have fallen out, which I’ve sent back. Two have been replaced and the third is on its way back now. Whilst I’m not happy about this, I did get both items on sale so I guess you get what you pay for. However the customer service I had received have been nothing but great on all 3 occasions. I’ve dealt with I think it was [name removed] on a couple of occasions and she has been nothing but lovely and accommodating. End of the day, for me great customer service goes a long way. I was in retail myself fo...r years, so with dealing with faulty or returns, I always treated customers as I did if I was selling them an item as it makes all the difference. So despite the faulty items thanks to the online team for being great!
Experience from bad to good
Had a bad experience with a worker that was rude and not helpful so i filed in a complain with head office and im happy with the out come of this situation, head office were very understanding and very delightful to talk to, I will still buy my beautiful jewelry from bevilles
Glass filled Ruby
Brought a ruby and diamond pendant after being advised it was 100% natural.
I am a reseller, and took it to a high end auction house who informed me it is glass filled and now won't submit it in the next auction.
I spent $399 which I want refunded but I threw the receipt out as it was meant to be sold.
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Bevilles is perfect
I love bevilles - it is affordable beautiful jewellery and watches - The only thing I can fault bevilles is for the Loyalty program that they have, It really is not valuable, the points never go to anything.
Questions & Answers
I cannot open my watch strap. It is a Roberto Careti mesh bracelet strap
Pricing online under FLYLC for a mobility scooter for $129.00 and free shipping. Is this for real??? Please send me your telephone number. email@example.com
It’s been 2 weeks still haven’t received my purchase, payed express post which has made no difference to the delivery time.
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