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Stacie C.Sydney, NSW
- 5 reviews
Very happy customer
Purchased a diamond ring online - ordering was easy and postage was fast. Unfortunately, the ring had a defect. Contacted customer service by email with some photos and within three days they arranged for me to exchange the ring for a new one at a local store. The Manager at the Parramatta store was very helpful and in the end I exchanged for an alternative style that I am delighted with. Very positive experience.
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MaitPerth, WA
- 4 reviews
- 1 like
- Online store
- Verified customer
Beautiful watch!
I received my citizen watch & it’s perfect! Such a hassle free purchase! I wouldn’t hesitate to recommend your business! Exceptional service & considering I live in WA arrived in a reasonable amount of time. Thank you!
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Good old one on one service like they used to be
Good old one on one service like their used to be.Manager Lily was up to the task and I received a lot more in value than I expected… Terrific to have such an array of options as she led me through everything I could've afforded
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Fantastic Service!
I had an issue with an in store purchase, however when i emailed customer service the girls were happy to help and got my issue resolved within a few days! Will be using Bevilles again! :D
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Jonathan and GemmaSydney, NSW
- 2 reviews
- Physical store
- Verified customer
Excellent Service (Bevilles Parramatta - Florita)
Last November 7, 2020 we went to Beville’s Parammatta branch for windows shopping, only to check some good items on sale, during our visit we met a Saleslady named Florita which showed a very good sales attitude and did an amazing job showing us all items on Sale. I asked a lot of questions and she respectfully and professionally answer this in a very nice way, I end up buying a set of jewelleries with convincing power from Florita and of course a good deal and very good product from Bevilles, I would recommend to visit Bevilles branch of Parramatta and look for Florita which is very friendly and good employee of Bevilles.
1 comment
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I met an amazing lady maura yacoub her attitude was extremely professional and she had good customer service skills
I was very happy, recomended the store to all my family ,products were lovely and the prices were very reasonable
1 comment
Beverly J.Bevilles
Hello Faten,
Thank you for taking the time to share your experience within our Broadmeadows Store.... Read more
We will pass your feedback on to the store, and hope to see you again soon! Kind Regards Bevilles JewellersSimilar opinion? Write a review on ProductReview.com.au!
JennaSydney, NSW
Bevilles Blacktown WestPoint are AMAZING!!
Bevilles at Blacktown WestPoint are amazing, you will be smiling from ear to ear from the time you walk in to the time you walk out!
The customer service is outstanding and the employees their go above and beyond help you find exactly what your after if not BETTER!
Also a massive THANK YOU to Rosa from Blacktown WestPoint Bevilles, she done an absolute amazing job helping my fiancé choose the most stunning engagement ring, it is absolutely out of this world!
1 comment
Beverly J.Bevilles
Hey Jenna,
Thank you for taking the time to share your experience.... Read more
On behalf of all at Bevilles, Congratulations, we wish you both all the best in this new chapter of your lives. Kind RegardsSimilar opinion? Write a review on ProductReview.com.au!
Excellent service!
Customer service at the Parkmore Store was fantastic. Lisa was so professional, efficient, patient and friendly. Very impressed. Thank you.
1 comment
Beverly J.Bevilles
Hey Annie,
Thank you for taking the time to review our Parkmore Store.... Read more
We have forwarded your feedback to Lisa. We cant wait to have you back in our store! Kind RegardsSimilar opinion? Write a review on ProductReview.com.au!
Bargain
Just happen to pop into Blacktown Bevilles, picked a few earrings at a great price. Service was great (thanks Eileen). Don't usually buy jewelry but happy to go bad there for another bargain
1 comment
Beverly J.Bevilles
Good Afternoon Vivienne,
Thank you for taking the time to share your experience with us. ... Read more
We are delighted to hear about your recent visit to Bevilles Blacktown and hope you are enjoying your fabulous new earrings. We will pass on this feedback to the store and their regional manager. Hope you have a wonderful day and stay safe. Kind Regards, Bevilles Customer ServiceSimilar opinion? Write a review on ProductReview.com.au!
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ChristineSydney Surrounds, NSW
So happy to find the perfect gifts
Thank you for the great service at the Penrith store by Maria and Jade. You guys are the best!! Very friendly and took there time to helped me find the perfect gifts.
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DamoGreater Melbourne (Outer), VIC
Gshock watch
Impeccable service, ordered on a Sunday and had it express posted to me by the Tuesday, (Xmas)
My purchase is exactly what I was after,
In stock ,checkout was just as easy as the purchase itself
1 comment
Beverly J.Bevilles
Hi Damo,
Thank you for taking the time to leave a review.... Read more
We're so happy to hear we met your expectations. Happy holidays!Similar opinion? Write a review on ProductReview.com.au!
DimpleSydney, NSW
- 8 reviews
- 4 likes
Bevilles extremely good service in store or Online
I have bought many items from Bevilles jewellery to watches in store and online.
They have always helped me with every purchase if I needed some help. In store and online staff is very polite and kind and always ready to make your shopping easy and memorable.
Yes going there again and again.
1 comment
Beverly J.Bevilles
Hi Dimple,
Thank you for taking the time to review In store/Online.... Read more
We look forward to you shopping with us again in the near future! Kind Regards, BevillesSimilar opinion? Write a review on ProductReview.com.au!
D and A McC
- 2 reviews
Awesome
Purchased a diamond ring from Bevilles Epping store.
A Diamond fell out after about 8 days.
After getting disgusting service from Elizabeth St store Melbourne , went back to Epping & the beautiful Czechkone couldn't help me enough.
Gave me 4 options to make sure I was happy with outcome.
Excellent customer service from a beautiful lady.
Thanks again Czechkone.
1 comment
Beverly J.Bevilles
Hi There,
Thanks for taking the time and provide us with a feedback.... Read more
We are sorry to hear about your experience at our Melbourne CBD store however delighted to know that our Epping store made you feel Fabulous. We have passed on your feedback to both stores' Regional Managers to be discussed with the team. We hope to see you shopping with us soon. Have a lovely week. Kind regards, Bevilles JewellersSimilar opinion? Write a review on ProductReview.com.au!
DaniCentral Queensland, QLD
- 2 reviews
- Online store
- Verified customer
Amazing
I ordered for the first time ever a few weeks ago. I first tried all my local stores as i am trying to buy bulk gifts for my bridal party i had no such luck within my budget.
I stubbled accross your website and ended up ordering without checking reviews (not like me but i was beyond stressed about the situation) i made my order which was super easy, my parcel arrived before 2 weeks and they are perfect, great quality and in my budget.
So thank you kindly for making one step of this stressful situation easy i am one very satisfied customer.
...Read more
Also came on here to leave a review for bevilles (the site is down or something so i couldn't) i am glad i did not check reviews on here before ordering as the reviews are quite bad and i wouldnt have proceeded with my purchase if i saw there before hand. But very very thankful i do you guys saved me at least $300 on a product that is exactly as i was searching for in town.Similar opinion? Write a review on ProductReview.com.au!
Very happy customer!
I went in today and got service from a man named Rama. He was of great service and very professional. The team is very friendly and very helpful. I recommend this store diffenently.
1 comment
Beverly J.Bevilles
Hi Sou. E, thank you for the excellent review! We are delighted that you received great customer service, and we hope you will continue to receive many more.
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Finally friendly staff!!!!
First I’m big fan of bevilles jewelry, but have trouble lots of times!
Second, when you come back with Jewellery with lots of stones come off, staff is very rude and not helpful. Specially one lady (I think she is Macedonian) very bossy and definitely not helpfully
Today I have very positive feedback! Youngest girl in store, she is soo friendly, helpful, smilling, fast....bevilles you need staff like that girl instead of arrogant “ladies” and grandmas
Well done ISRAA AL (tea tree plaza, SA)
1 comment
Beverly J.Bevilles
Hi Jelena, we are very glad you like our jewelry! Deepest apologizes that you have had some trouble with the customer service. Thank you so much for taking your time to give us an excellent review, an... Read more
d we hope we can provide more fabulous customer service in the future.Similar opinion? Write a review on ProductReview.com.au!
souravsouthbank
fantastic service and product of bevills and umesh
I find most of the teams at Bevilles quite skilled when it comes to customers and follow-up but what prompted me to write this review is the exceptional service delivered by Umesh. I imagine this store would be trading very successfully. I requested quite an unusual watch of Roberto carati which appeared to only be available in CBD store. The incredible staff at this store knew all avenues to take to get me this watch, constantly followed up with me and kept me informed on how he was going to transfer it. Within 3 weeks this watch was at the st...Read more
ore and the staff made an appointment for me to come, pick and purchase. I constantly feel totally welcoming and feel like home in Bevilles CBD store. I actually feel special. :) thanks to Bevilles and Umesh1 comment
Beverly J.Bevilles
Hello Sourav, thankyou so much for your review and positive feedback. It is so lovely to hear feedback such as this, we will be sure to pass this review onto Umesh. Kind regards, Bevilles Customer Service Team.
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Great and friendly service
Just bought a diamond ring from Bevilles Fountain Gate and the girls i dealt with were absolutely fantastic
I couldn't have asked for better service....thank you again !!!!!!
1 comment
Beverly J.Bevilles
Hi Anne,
Thanks for taking the time to provide us with a feedback. We are delighted to heat that you had a great experience at our Fountain Gate store. We shall pass on this feedback to the Regional M... Read more
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fabulous customer service by UMESH bevilles
It was great to walk into bevilles CBD store and felt very welcoming after served by specs guy umesh. So many Jewellery stores are cold and impersonal and make you feel intimidated but after entering in bevilles it was a wonderful experience to get engage with the piece for my sister. I purchased a beautiful diamond ring at this store where me and my sister were very happy and i really appreciate this lovely young man-UMESH for giving right informaton. I cant wait until my birthday as I have already picked out my next purchase
1 comment
Beverly J.Bevilles
Hi Jay,
We are so pleased to hear that you had a great experience at our Melbourne CBD store! Thank you for taking the time to provide this feedback.
Have a wonderful day.
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Head Office customer service
After getting the run around from a store about a pair of earrings I wanted and apparently could not get I called head office. Chantelle was fantastic and awesome found them for me and updated me daily on when they world arrive. Receiving them next week and I am super excited thanks to her. More staff like Chantelle and her service Bevilles is required in your stores.
thanks Chantelle
1 comment
Beverly J.Bevilles
Hi Anna, we are so thrilled to hear that our online team was able to assist you, and hope that you love your earrings once they arrive. We have passed on your store feedback to the management. Have a lovely afternoon.
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Questions & Answers
Joan P.asked
Pricing online under FLYLC for a mobility scooter for $129.00 and free shipping. Is this for real??? Please send me your telephone number. joan.nanny1@gmail.com
~ Joan
No answers
Julie S.asked
It’s been 2 weeks still haven’t received my purchase, payed express post which has made no difference to the delivery time.
Not Happy.
No answers
Kelly Smithasked
I am interested in buying the Bowflex Selecttech dumbells you posted on Facebook, but cannot find who to speak to. The purchase information is inadequate. You show no reliable contact information.
Please forward a phone number for sales or customer service to my email:
krsceltusa5169@gmail.com
No answers
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Beverly J.Bevilles
Hello Jonathon & Gemma,
Thank you for taking the time to share your experience within our Parramatta store.... Read more
We are thrilled to hear of your fabulous experience, and your feedback has been forwarded. We hope to see you in store soon! Kind Regards, Bevilles Jewellers