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Bevilles
2.2 from 151 reviews · View Statistics

Reviews

  • Product Quality
    4.7 (13)
  • Return Claim MadeYes (2) · No (10)
  • Shipping
    5.0 (4)
  • Customer Service
    5.0 (8)
  • Warranty Claim MadeYes (0) · No (11)
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Stacie C.

Stacie C.Sydney, NSW

  • 5 reviews

Very happy customer

published

Purchased a diamond ring online - ordering was easy and postage was fast. Unfortunately, the ring had a defect. Contacted customer service by email with some photos and within three days they arranged for me to exchange the ring for a new one at a local store. The Manager at the Parramatta store was very helpful and in the end I exchanged for an alternative style that I am delighted with. Very positive experience.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationParramatta
Warranty Claim MadeNo
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Mait

MaitPerth, WA

  • 4 reviews
  • 1 like

Beautiful watch!

published

I received my citizen watch & it’s perfect! Such a hassle free purchase! I wouldn’t hesitate to recommend your business! Exceptional service & considering I live in WA arrived in a reasonable amount of time. Thank you!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Good old one on one service like they used to be

published

Good old one on one service like their used to be.Manager Lily was up to the task and I received a lot more in value than I expected… Terrific to have such an array of options as she led me through everything I could've afforded

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNorthland preston
Warranty Claim MadeNo
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Fantastic Service!

published

I had an issue with an in store purchase, however when i emailed customer service the girls were happy to help and got my issue resolved within a few days! Will be using Bevilles again! :D

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Jonathan and Gemma

Jonathan and GemmaSydney, NSW

  • 2 reviews

Excellent Service (Bevilles Parramatta - Florita)

published

Last November 7, 2020 we went to Beville’s Parammatta branch for windows shopping, only to check some good items on sale, during our visit we met a Saleslady named Florita which showed a very good sales attitude and did an amazing job showing us all items on Sale. I asked a lot of questions and she respectfully and professionally answer this in a very nice way, I end up buying a set of jewelleries with convincing power from Florita and of course a good deal and very good product from Bevilles, I would recommend to visit Bevilles branch of Parramatta and look for Florita which is very friendly and good employee of Bevilles.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBevilles Parramatta Branch
Warranty Claim MadeNo
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1 comment
Bevilles
Beverly J.Bevilles

I met an amazing lady maura yacoub her attitude was extremely professional and she had good customer service skills

published

I was very happy, recomended the store to all my family ,products were lovely and the prices were very reasonable

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationbroadmeadows
Warranty Claim MadeNo
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1 comment
Bevilles
Beverly J.Bevilles
Jenna

JennaSydney, NSW

Bevilles Blacktown WestPoint are AMAZING!!

published

Bevilles at Blacktown WestPoint are amazing, you will be smiling from ear to ear from the time you walk in to the time you walk out!
The customer service is outstanding and the employees their go above and beyond help you find exactly what your after if not BETTER!
Also a massive THANK YOU to Rosa from Blacktown WestPoint Bevilles, she done an absolute amazing job helping my fiancé choose the most stunning engagement ring, it is absolutely out of this world!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBlacktown Westpoint NSW
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1 comment
Bevilles
Beverly J.Bevilles

Excellent service!

published

Customer service at the Parkmore Store was fantastic. Lisa was so professional, efficient, patient and friendly. Very impressed. Thank you.

Incentivised ReviewNo
1 comment
Bevilles
Beverly J.Bevilles

Bargain

published

Just happen to pop into Blacktown Bevilles, picked a few earrings at a great price. Service was great (thanks Eileen). Don't usually buy jewelry but happy to go bad there for another bargain

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationWestpoint Blacktown
Warranty Claim MadeNo
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1 comment
Bevilles
Beverly J.Bevilles
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Christine

ChristineSydney Surrounds, NSW

So happy to find the perfect gifts

published

Thank you for the great service at the Penrith store by Maria and Jade. You guys are the best!! Very friendly and took there time to helped me find the perfect gifts.

Product Quality
Customer Service
Incentivised ReviewNo
Store LocationPenrith
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Damo

DamoGreater Melbourne (Outer), VIC

Gshock watch

published

Impeccable service, ordered on a Sunday and had it express posted to me by the Tuesday, (Xmas)
My purchase is exactly what I was after,
In stock ,checkout was just as easy as the purchase itself

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Bevilles
Beverly J.Bevilles
Dimple

DimpleSydney, NSW

  • 8 reviews
  • 4 likes

Bevilles extremely good service in store or Online

published

I have bought many items from Bevilles jewellery to watches in store and online.
They have always helped me with every purchase if I needed some help. In store and online staff is very polite and kind and always ready to make your shopping easy and memorable.
Yes going there again and again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Bevilles
Beverly J.Bevilles
D and A McC

D and A McC

  • 2 reviews

Awesome

published

Purchased a diamond ring from Bevilles Epping store.
A Diamond fell out after about 8 days.
After getting disgusting service from Elizabeth St store Melbourne , went back to Epping & the beautiful Czechkone couldn't help me enough.
Gave me 4 options to make sure I was happy with outcome.
Excellent customer service from a beautiful lady.
Thanks again Czechkone.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationBevilles Epping
Warranty Claim MadeNo
See all answers
1 comment
Bevilles
Beverly J.Bevilles
Dani

DaniCentral Queensland, QLD

  • 2 reviews

Amazing

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Very happy customer!

published

I went in today and got service from a man named Rama. He was of great service and very professional. The team is very friendly and very helpful. I recommend this store diffenently.

1 comment
Bevilles
Beverly J.Bevilles

Hi Sou. E, thank you for the excellent review! We are delighted that you received great customer service, and we hope you will continue to receive many more.

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Finally friendly staff!!!!

published

First I’m big fan of bevilles jewelry, but have trouble lots of times!
Second, when you come back with Jewellery with lots of stones come off, staff is very rude and not helpful. Specially one lady (I think she is Macedonian) very bossy and definitely not helpfully
Today I have very positive feedback! Youngest girl in store, she is soo friendly, helpful, smilling, fast....bevilles you need staff like that girl instead of arrogant “ladies” and grandmas
Well done ISRAA AL (tea tree plaza, SA)

1 comment
Bevilles
Beverly J.Bevilles
sourav

souravsouthbank

fantastic service and product of bevills and umesh

published
1 comment
Bevilles
Beverly J.Bevilles

Hello Sourav, thankyou so much for your review and positive feedback. It is so lovely to hear feedback such as this, we will be sure to pass this review onto Umesh. Kind regards, Bevilles Customer Service Team.

Great and friendly service

published

Just bought a diamond ring from Bevilles Fountain Gate and the girls i dealt with were absolutely fantastic
I couldn't have asked for better service....thank you again !!!!!!

1 comment
Bevilles
Beverly J.Bevilles

fabulous customer service by UMESH bevilles

published

It was great to walk into bevilles CBD store and felt very welcoming after served by specs guy umesh. So many Jewellery stores are cold and impersonal and make you feel intimidated but after entering in bevilles it was a wonderful experience to get engage with the piece for my sister. I purchased a beautiful diamond ring at this store where me and my sister were very happy and i really appreciate this lovely young man-UMESH for giving right informaton. I cant wait until my birthday as I have already picked out my next purchase

1 comment
Bevilles
Beverly J.Bevilles

Hi Jay,
We are so pleased to hear that you had a great experience at our Melbourne CBD store! Thank you for taking the time to provide this feedback.
Have a wonderful day.

Head Office customer service

published

After getting the run around from a store about a pair of earrings I wanted and apparently could not get I called head office. Chantelle was fantastic and awesome found them for me and updated me daily on when they world arrive. Receiving them next week and I am super excited thanks to her. More staff like Chantelle and her service Bevilles is required in your stores.
thanks Chantelle

1 comment
Bevilles
Beverly J.Bevilles

Hi Anna, we are so thrilled to hear that our online team was able to assist you, and hope that you love your earrings once they arrive. We have passed on your store feedback to the management. Have a lovely afternoon.

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Questions & Answers

Joan P.

Joan P.asked

Online store

Pricing online under FLYLC for a mobility scooter for $129.00 and free shipping. Is this for real??? Please send me your telephone number. joan.nanny1@gmail.com

~ Joan

No answers
Julie S.

Julie S.asked

Online store

It’s been 2 weeks still haven’t received my purchase, payed express post which has made no difference to the delivery time.
Not Happy.

No answers
Kelly Smith

Kelly Smithasked

Online store

I am interested in buying the Bowflex Selecttech dumbells you posted on Facebook, but cannot find who to speak to. The purchase information is inadequate. You show no reliable contact information.

Please forward a phone number for sales or customer service to my email:
krsceltusa5169@gmail.com

No answers

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