Very happy customer
Purchased a diamond ring online - ordering was easy and postage was fast. Unfortunately, the ring had a defect. Contacted customer service by email with some photos and within three days they arranged for me to exchange the ring for a new one at a local store. The Manager at the Parramatta store was very helpful and in the end I exchanged for an alternative style that I am delighted with. Very positive experience.
- Online store
- Verified customer
I received my citizen watch & it’s perfect! Such a hassle free purchase! I wouldn’t hesitate to recommend your business! Exceptional service & considering I live in WA arrived in a reasonable amount of time. Thank you!
Good old one on one service like they used to be
Good old one on one service like their used to be.Manager Lily was up to the task and I received a lot more in value than I expected… Terrific to have such an array of options as she led me through everything I could've afforded
I had an issue with an in store purchase, however when i emailed customer service the girls were happy to help and got my issue resolved within a few days! Will be using Bevilles again! :D
- Physical store
- Verified customer
Excellent Service (Bevilles Parramatta - Florita)
Last November 7, 2020 we went to Beville’s Parammatta branch for windows shopping, only to check some good items on sale, during our visit we met a Saleslady named Florita which showed a very good sales attitude and did an amazing job showing us all items on Sale. I asked a lot of questions and she respectfully and professionally answer this in a very nice way, I end up buying a set of jewelleries with convincing power from Florita and of course a good deal and very good product from Bevilles, I would recommend to visit Bevilles branch of Parramatta and look for Florita which is very friendly and good employee of Bevilles.
I met an amazing lady maura yacoub her attitude was extremely professional and she had good customer service skills
I was very happy, recomended the store to all my family ,products were lovely and the prices were very reasonable
Bevilles Blacktown WestPoint are AMAZING!!
Bevilles at Blacktown WestPoint are amazing, you will be smiling from ear to ear from the time you walk in to the time you walk out!
The customer service is outstanding and the employees their go above and beyond help you find exactly what your after if not BETTER!
Also a massive THANK YOU to Rosa from Blacktown WestPoint Bevilles, she done an absolute amazing job helping my fiancé choose the most stunning engagement ring, it is absolutely out of this world!
Customer service at the Parkmore Store was fantastic. Lisa was so professional, efficient, patient and friendly. Very impressed. Thank you.
Just happen to pop into Blacktown Bevilles, picked a few earrings at a great price. Service was great (thanks Eileen). Don't usually buy jewelry but happy to go bad there for another bargain
So happy to find the perfect gifts
Thank you for the great service at the Penrith store by Maria and Jade. You guys are the best!! Very friendly and took there time to helped me find the perfect gifts.
Impeccable service, ordered on a Sunday and had it express posted to me by the Tuesday, (Xmas)
My purchase is exactly what I was after,
In stock ,checkout was just as easy as the purchase itself
Bevilles extremely good service in store or Online
I have bought many items from Bevilles jewellery to watches in store and online.
They have always helped me with every purchase if I needed some help. In store and online staff is very polite and kind and always ready to make your shopping easy and memorable.
Yes going there again and again.
Purchased a diamond ring from Bevilles Epping store.
A Diamond fell out after about 8 days.
After getting disgusting service from Elizabeth St store Melbourne , went back to Epping & the beautiful Czechkone couldn't help me enough.
Gave me 4 options to make sure I was happy with outcome.
Excellent customer service from a beautiful lady.
Thanks again Czechkone.
- Online store
- Verified customer
I ordered for the first time ever a few weeks ago. I first tried all my local stores as i am trying to buy bulk gifts for my bridal party i had no such luck within my budget.
I stubbled accross your website and ended up ordering without checking reviews (not like me but i was beyond stressed about the situation) i made my order which was super easy, my parcel arrived before 2 weeks and they are perfect, great quality and in my budget.
So thank you kindly for making one step of this stressful situation easy i am one very satisfied customer.
...Also came on here to leave a review for bevilles (the site is down or something so i couldn't) i am glad i did not check reviews on here before ordering as the reviews are quite bad and i wouldnt have proceeded with my purchase if i saw there before hand. But very very thankful i do you guys saved me at least $300 on a product that is exactly as i was searching for in town.
Very happy customer!
I went in today and got service from a man named Rama. He was of great service and very professional. The team is very friendly and very helpful. I recommend this store diffenently.
Finally friendly staff!!!!
First I’m big fan of bevilles jewelry, but have trouble lots of times!
Second, when you come back with Jewellery with lots of stones come off, staff is very rude and not helpful. Specially one lady (I think she is Macedonian) very bossy and definitely not helpfully
Today I have very positive feedback! Youngest girl in store, she is soo friendly, helpful, smilling, fast....bevilles you need staff like that girl instead of arrogant “ladies” and grandmas
Well done ISRAA AL (tea tree plaza, SA)
fantastic service and product of bevills and umesh
I find most of the teams at Bevilles quite skilled when it comes to customers and follow-up but what prompted me to write this review is the exceptional service delivered by Umesh. I imagine this store would be trading very successfully. I requested quite an unusual watch of Roberto carati which appeared to only be available in CBD store. The incredible staff at this store knew all avenues to take to get me this watch, constantly followed up with me and kept me informed on how he was going to transfer it. Within 3 weeks this watch was at the st...ore and the staff made an appointment for me to come, pick and purchase. I constantly feel totally welcoming and feel like home in Bevilles CBD store. I actually feel special. :) thanks to Bevilles and Umesh
Great and friendly service
Just bought a diamond ring from Bevilles Fountain Gate and the girls i dealt with were absolutely fantastic
I couldn't have asked for better service....thank you again !!!!!!
fabulous customer service by UMESH bevilles
It was great to walk into bevilles CBD store and felt very welcoming after served by specs guy umesh. So many Jewellery stores are cold and impersonal and make you feel intimidated but after entering in bevilles it was a wonderful experience to get engage with the piece for my sister. I purchased a beautiful diamond ring at this store where me and my sister were very happy and i really appreciate this lovely young man-UMESH for giving right informaton. I cant wait until my birthday as I have already picked out my next purchase
Head Office customer service
After getting the run around from a store about a pair of earrings I wanted and apparently could not get I called head office. Chantelle was fantastic and awesome found them for me and updated me daily on when they world arrive. Receiving them next week and I am super excited thanks to her. More staff like Chantelle and her service Bevilles is required in your stores.
Questions & Answers
Pricing online under FLYLC for a mobility scooter for $129.00 and free shipping. Is this for real??? Please send me your telephone number. firstname.lastname@example.org
It’s been 2 weeks still haven’t received my purchase, payed express post which has made no difference to the delivery time.
I am interested in buying the Bowflex Selecttech dumbells you posted on Facebook, but cannot find who to speak to. The purchase information is inadequate. You show no reliable contact information.
Please forward a phone number for sales or customer service to my email:
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