Good way to buy
I bought a washing machine and was happy with the service including the delivery.
I was kept informed about order and delivery throughout the transaction by email and then phoned on the day of delivery
Ordered washing machine on line but due I was told to a computer malfunction was delivered a couple of days later than originally promised.
Young chaps who delivered machine were helpful and courteous and installed machine ready to run
This was such an easy way to shop.Living remote can be costly when we need white goods. So purchasing online was perfect. The service was friendly & welcoming. Thanks for making life easy.
Ordered a French Door Fridge. Got a call the next morning (due to Christmas shutdown period). I was provided with details of available stock and delivery times etc. Had the delivery to my door next day.
Excellent prompt & friendly service
Fast, efficient service both online & pickup instore, along with great competitive pricing. Ordered online & within a matter of a couple of hours, had been called to confirm order & received notification that my product was ready to pickup. Highly recommend.
Excellent customer service by store and the delivery people. Friendly and only to happy to help. Recommend Bi-Rite to anyone. Prices comparable to any of the major retailers. Thank you.
Ordered a product online. Very fast response time. Was offered a similar product for same price at nearest store. I still wish to buy the original product.
Followed up by Bi Rite first thing Monday morning as stated and product ordered.
Courtesy call by nearest store on same day.
Very impressed with their customer service.
Efficient, friendly service with competitive pricing I ordered online but because it would have been cheaper if I had gone into the store I have been given instore credit recommend
The site is ok
The online site is good. But after ordering something click and collect, I still have yet to a confirmation on my order the only email I have received in to do a review. I just want to know my order has actully been placed.
A Fantastic Customer Experience at Bi-Rite Wangaratta
I was after an inexpensive vacuum for my daughter and all of the staff at Bi-Rite in Wangaratta couldn't have been more helpful and friendly. They did a great job of showing me the options based on what I was after, and I am very happy with my purchase and would absolutely go back again if in in need of any other electrical appliances. Well done Bi-Rite!
We had a Fisher & Paykel washing machine for ten years and it never faltered. Unfortunately its working life was ended due to a severe electrical storm. We have replaced it with the current model Fisher & Paykel and are just as happy with this one. Also like the ease of being able to change between using the favourites cycle or a different cycle.
A great little shop.
We went into Bi Rite just to "have a look" and came out with a new dish washer and a cook top. We needed both but had not intended to buy that day. We were still doing " market research".
We were served by a lovely young man who was not at all pushy. He gave us time to look around, was very well informed about the appliances and was able to show us their particular strengths.
We bought both products that day mainly because of the knowledge and personality of the salesman. We made our own choice and did not feel pressurized into buying anyth...
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