Good customer service from begining to end. Very efficient and knowledgable and helpfull staff. Could not ask for better service. Everything went smootly. I highly recommend this seller to anyone looking for electrical goods
We bought an oven from Kerang store on Tuesday only to find on delivery that it had no racks contacted store Tuesday afternoon.Went into the store on Wednesday to be told that they had contacted the rep and the racks would be here in a day or two.Went back to the store today Friday to be told give us a fair go mate!!I didn’t know they weren’t in there!!(This was a display model so they should have known)When asked when they will be arriving we were told they had been ordered and would be here next week sometime?? These things don’t happen overn...ight! Useless I have 3 handles that I don’t know what they are for and no racks!! Such a pity as there are only two appliance stores in town...guess where we will be going next time we need something...NOT BI RITE We will also be contacting the Office of Fair Trading because no one buys an oven they can’t use!!
Best prices, very friendly service, exceptional knowledge with all appliances. Customer satisfaction guaranteed.
I highly recommend Bi Rite
Always a happy experience buying from that store. It’s my one stop shop.
I have family and friends who now also buy from Bi Rite. Happy
Fantastic in store and on line assistance. Great range of products. exceptional delivery service was quick and caring. Would recommend KI Bi Rite to all of my friends and family
I rang the Mount Gambier store to organise a new washing machine. The gentleman who took my call was very polite, easy going and couldn't have been anymore helpful. The machine I wanted was out of stock but he arranged everything to my convenience. The delivery guy was polite, very helpful and made sure I knew how to operate my new machine. I would, and will be, recommending this store to all my friends.
Good job Mount Gambier store, you have made this lady very happy. :)
Good in store service
Very Good in store service and good prices will use again. Delivery driver and off sider not so good, rude and rough also connected up washing machine wrong. Thirty words
Freindly Staff Know their Products. Top Marks
Super Friendly. Know their Products. More then happy to help . Stick to the store that gives you great Service. Help keep locals in jobs Keep shops in the region. Win Win for us all.
Went into the store and viewed prices. Was actually advised to look at prices at the online store which to my amazement were much cheaper. Because the actual store in my town had the washing machine that I wanted to purchase I paid for it online but had it delivered the same day from my local store. They installed it for me and took my old machine away. Great and extremely helpful SERVICE service all round.
- Physical store
The website said they would fit the new appliance and remove the old one. Not so -we had to pay a tradesman to swap them over and pay tip fees.
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