Reviewer Photos & Videos
awesome service great products
I bought a air conditioner online and once my local store had it in they called and arranged delivery but also gave me a refund of delivery charge. I went in and with great customer skills I bought a blender and a fridge which they delivered the next day. Great customer service nice and friendly people at the Goulburn store. Looking forward to my next purchase.
Excellent customer service
(Moranbah store)Bought a tv online but the local store didn’t have any in stock, sales rep called and offered me a similar tv for less and it was delivered that morning :)
(Oakey store) So when it came to buying appliances for our newly purchased property we went back to Bi-Rite....and got another amazing deal
Super Easy and Well Arranged
The Onlinr store was easy to view and had great prices, i ordered online and got calls from the closest store to sort out delivery, whole experience was awesome and delivery was a breeze.
I bought a new washing machine not long after the pandemic started. The sure gave great info and the Bi-Rite team kept me updated on delivery times, because of delays in shipping. I was also able to log on and track whenever I wanted to. Will definitely use again.
Was able to order what I wanted even though the store was closed, then picked it up when available :)
Really great idea save me a lot of time and running around let my fingers do the walking instead of using the car and waiting for the store to open
Lg CX 65" tv
ordered online.. was offered refund or 8 weeks wait and no units in stock. i was happy to wait for unit.. to much surprise i was called a week later with a delivery date. very happy with the service and the unit.
I don't often buy big appliances online especially from a store I have in my own town, but I was in desperate need of a new washing machine with a nice price. I orderd one online over the weekend as soon as it hit 9 o'clock Monday morning I got a phone call letting me know the one I had orderd they didn't have down here so I was asked to have a look at a few in-store. Having work I couldn't get down to the store so I asked my partner to have a look, I wasn't looking to put too much more to it. Ended up putting another $20 and switching up from a 4.5kg washer to a 7.5 Haier and got it delivered before I finished work that day. I was stoked with the service from online and in store
Got the best price around for the washing machine I wanted, and great service too. When it wasn't in stock near me they were able to get one delivered to me sooner than expected, I'm very happy!
Best prices, very friendly service, exceptional knowledge with all appliances. Customer satisfaction guaranteed.
I highly recommend Bi Rite
Always a happy experience buying from that store. It’s my one stop shop.
I have family and friends who now also buy from Bi Rite. Happy
Fantastic in store and on line assistance. Great range of products. exceptional delivery service was quick and caring. Would recommend KI Bi Rite to all of my friends and family
I rang the Mount Gambier store to organise a new washing machine. The gentleman who took my call was very polite, easy going and couldn't have been anymore helpful. The machine I wanted was out of stock but he arranged everything to my convenience. The delivery guy was polite, very helpful and made sure I knew how to operate my new machine. I would, and will be, recommending this store to all my friends.
Good job Mount Gambier store, you have made this lady very happy. :)
Good in store service
Very Good in store service and good prices will use again. Delivery driver and off sider not so good, rude and rough also connected up washing machine wrong. Thirty words
- Online store
Prompt friendly assistance from online store. They didn't have the item I was after in stock but was able to contact the Warehouse see if they had any in stock and then called me back to advise. Also offered me information on an alternate product. Competitive pricing, prompt cheap delivery and delivery driver was bright and cheerful.
Freindly Staff Know their Products. Top Marks
Super Friendly. Know their Products. More then happy to help . Stick to the store that gives you great Service. Help keep locals in jobs Keep shops in the region. Win Win for us all.
Products still haven’t arrived a week after being told they were dispatched and I have not received an email for tracking. Great communication in confirming products but fail in delivery.
Questions & Answers
Has anyone bought their back-up plan ($99) for appliances and think it is worth it?
Wondering whether anyone has had experience with the Bi-rite store in Bayswater Melbourne? Also wondering how they manage to keep their white goods prices so much lower than the major operators.
I placed an order online and just wanted to know how long for pick up
Hi. Not sure if we just spoke with you, but please send and email to firstname.lastname@example.org and we are only too happy to assist.
Hi, my nearest store is approximately an hours drive from where I live and they didn't have the item in stock at this store at the time I ordered. They ordered from Melbourne and delivered to my place in about a week, which I thought was really impressive. Cheap delivery too. I feel if they had stock in this store at the time and I lived locally, delivery would have been quicker. Will definitely purchase from again. Delivery times can depend on a lot of factors too. I bought a dryer, so quite a large item.
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