Total Rip off
I ordered over a month ago....still havent received my appliance. What's more they had the cheek to charge $30 delivery....snail mail isn't that expensive.
Very disappointed...will never buy from them again
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Sunbeam GC7850B 2400W Cafe Contact Grill & Sandwich Press
It has not arrived (23rd August).Very expensive ($60.00) postage which did not include a tracking number, so I do not know in which direction the parcel has disappeared.
Ordered 20th July
We bought an oven from Kerang store on Tuesday only to find on delivery that it had no racks contacted store Tuesday afternoon.Went into the store on Wednesday to be told that they had contacted the rep and the racks would be here in a day or two.Went back to the store today Friday to be told give us a fair go mate!!I didn’t know they weren’t in there!!(This was a display model so they should have known)When asked when they will be arriving we were told they had been ordered and would be here next week sometime?? These things don’t happen overn...ight! Useless I have 3 handles that I don’t know what they are for and no racks!! Such a pity as there are only two appliance stores in town...guess where we will be going next time we need something...NOT BI RITE We will also be contacting the Office of Fair Trading because no one buys an oven they can’t use!!
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Questions & Answers
Has anyone bought their back-up plan ($99) for appliances and think it is worth it?
Wondering whether anyone has had experience with the Bi-rite store in Bayswater Melbourne? Also wondering how they manage to keep their white goods prices so much lower than the major operators.
I placed an order online and just wanted to know how long for pick up
Bi-Rite Home Appliances
Hi. Not sure if we just spoke with you, but please send and email to firstname.lastname@example.org and we are only too happy to assist.
Hi, my nearest store is approximately an hours drive from where I live and they didn't have the item in stock at this store at the time I ordered. They ordered from Melbourne and delivered to my place in about a week, which I thought was really impressive. Cheap delivery too. I feel if they had stock in this store at the time and I lived locally, delivery would have been quicker. Will definitely purchase from again. Delivery times can depend on a lot of factors too. I bought a dryer, so quite a large item.
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