Reviewer Photos & Videos
Really impressed by the call I received to check my postal address and let me know my order was received.
I was able to find and order the product I wanted and established click and collect. There was a follow up phone call to check that all was OK. I collected my purchase successfully a couple of days later. Professional staff and easy to use web site.
Purchased online and it was so easy to do. Our convection heater gave up the ghost and we needed a new one. The delivery only took a few weeks so we didn't wait long.
Staff were helpful with options and discounts and kept me informed of delivery details. Appliance is working well and meeting expectations.
I purchased a Fisher and Paykel Freezer and paid for it. I then found out that my existing freezer wouldn't last until the delivery date of my new freezer. I apologized and cancelled the order and asked for a return of the price I paid. All done without any questions asked and the money was paid into my account within a couple of days. I would buy from Bi-Rite again for their returns policy alone let alone for their friendly approach initially.
- Online store
A positive experience
I tries a few local stores but they didn't have the item I was after, so i bought it online instead from Bi-Rite. The online interface was easy to use. I had two phone calls from Bi Rite staff to check my details and then to advise that my order was on its way. It arrived in good time (given the state of the post at the moment). Overall, I could not fault my experience of shopping with Bi-Rite.
Staff were very helpful and willing to put in extra effort to accomodate
Products came in fast and I was notified straight away. The staff had everything ready to go for pick up. Products were packaged well and looked after.
Easy to order and easier to collect
With a Covid lockdown looming our microwave failed. We ordered late Sunday night and the oven was available early Monday morning. Staff were very obliging and we beat the lockdown by four hours
Great product and service
The Sunbeam air fryer works great, use it a lot, their service from the store was brilliant, with continued contact.
Very happy with my new dryer and freezer. Matt was very helpful.
Very happy with my new dryer and freezer.
Delivery was great.
Couldve been in contact a bit more about when the stock was coming in.
- Online store
After scouring the websites of several big name stores without success, I turned to Bi-Rite who had the fridge that I wanted, at a great price and were able to deliver it the very next day after I ordered it online. As a first-time customer, I was very impressed with the service. The new Hisense fridge looks fantastic and is working great.
T C L CHEST FREEZER 145 LTR FOR $199.00 PLUS $ 45.00 FALSE ADERTISING
advertised on google is t c l 145 chest freezer for $199.00 plus $45.00 del but is a scam when clicked on it switches to t c l bar fridge when enquired to head office about price of chest freezer was given run around by [Name Removed] at so called head office at underwood who passed it onto [Name Removed] a sales assistant who played dumb and kept saying said it was above his pay grade complete scam, BI rite is a crap company with idiots running it have screen shot of t c l freezer and bogus advertising price which i have put on social medi...a and informed A.C.C.C. and office of fair trading and lodge formal complaint about false advertising from this company BUYERS BEWARE FALSE ADVERTISING SCAM ARTISTS POSTED BY JOHN .W
PERFECT and really Fast
We found out about this from one of your stores, then jumped online right away,
Well described , well priced and delivered the day after without any issue ! Great service
Love our new washing machine
We didn't need one but Bi-rite did such a wonderful deal we got our neighbour to join us and get one too. Great service and product.
Great communication from start of order through to delivery. Always kept in the loop regarding delivery via the admin staff and the couriers.
Questions & Answers
I would like to replace my current oven with an oven microwave combo, stainless steel trim preferred. I like the look and reviews of the Westinghouse 44L Built in Combination Microwave Oven WMB4425SC in Stainless Steel not the Dark SS. The measurements of my current oven is 59.4W x 56.0D x 59.4H. The Westinghouse is 595W x 568D x 454H. Will this fit and do you install and remove old Oven. Many thanks in advance. Sue A Brisbane
Hi there Susan,
Thank you for your enquiry. Having a look at the dimensions you've provided, the WMB4425SC fits perfectly. I've included a link below for your reference:
Organising delivery, installation, and disposal of your old appliance is dependent on your location; please give your local store a call and let them know your delivery address and they'll be able to give you a quote!
Hope this helps! - Matt
Has anyone bought their back-up plan ($99) for appliances and think it is worth it?
Wondering whether anyone has had experience with the Bi-rite store in Bayswater Melbourne? Also wondering how they manage to keep their white goods prices so much lower than the major operators.
Get an answer from our members and Bi-Rite Home Appliances representatives
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