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Bicycles Online Products

Bicycles Online Products

4.8 from 114 reviews

Reviews

(97)
(12)
(2)
(0)
(3)
  • Product Quality
    4.6 (49)
  • Return Claim MadeYes (6) · No (43)
  • Shipping
    4.7 (35)

Reviewer Photos & Videos

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Gordon

GordonSydney, NSW

  • 5 reviews

Great Bike. Bang for your bucks!!!

published

The Polygon Cascade 3 MTB is well built with quality parts and workmanship. It rides beautifully smooth without any issues.
Assembly was simple and nicely package comes with all the tools that you've need.

San Quentin 2.

published

Exactly what I was after. Perfect trail and jump all rounda. Small frame was the perfect fit for me. Great quality bike and gear for the price you pay.
Easy process from ordering to riding.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Darren

DarrenGreater Melbourne (Outer), VIC

Marin Alcatraz air shot

published

Perfect for jumping! My Son loves his new Marin Alcatraz. He really likes the paintwork and all his friends want to have a go! He may be the next Matt Jones!

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Disappointed return customer

published

Purchased my third Siskiu MTB after previously good experience and nice products. Tried to assemble bike today and skewer(Front Axle) was missing.
Also received cheap and nasty pedals which do not represent the bike quality. Although they are going to send me the missing parts
Bicyclesonline.com.au were pretty unwilling to acknowledge poor quality cheap pedals that you expect on a BigW level BMX

Product Quality
Shipping
Return Claim MadeNo
3 comments
Bicycles Online
Bicycles O.Bicycles Online
Lenny
Lenny
Lenny
Lenny

BTW the missing part has taken over week to arrive because they used snail mail instead of express post bag, causing me to miss out on weekend riding plans. BOL’s reply, just go and buy the missing part! Bad customer service and experience!!

Dan

DanMid North Coast, NSW

What an Awesome bike!

published
Product Quality
Shipping
Return Claim MadeYes
Ivan

IvanPerth, WA

Awesome kids bike

published

The second bike I’ve bought from bicycles online. My 8 yr old son loves his new polygon relic. The upgradable wheels and 1x gear system make this an excellent bike for growing kids!

Product Quality
Shipping
Return Claim MadeNo

Fantastic bike with amazing service

published

Delivery took just 1.5 business days, and the support videos to assemble were great. Fantastic bike with great service, would recommend to buy with confidence and will use bicyclesonline again.

Product Quality
Shipping
Return Claim MadeNo
Jonathan S.

Jonathan S.South East Queensland, QLD

Marin Alpine Trail 7

published

Bike was easy to assemble. There were some minor adjustments needed for my riding style. Ie, brake leaver and handle bar position, suspension set up. Had it all sorted in under an hour. Awesome bike, first ride blew me away. 29” wheels roll over everything and it’s really fast both up hill and downhill. Really comfortable riding position. Love the dropper seat post.
I’d buy again from Bicycles Online.

Product Quality
Shipping
Return Claim MadeNo
Sara W.

Sara W.Greater Melbourne (Inner), VIC

  • 3 reviews

Perfect!

published

I was a bit worried about buying a bike online rather than in a physical store especially with it being interstate but there was no need to worry at all. I picked the bike out thanks to informative descriptions & others reviews. It arrived within a few days which is amazing considering it was New Year, it was well packed , not even a slight mark on it. I had a few questions after I received it regarding assembly & the staff on the phone were very helpful. The bike itself is packed with features & is of a high quality with extras like front & rear lights & a rear rack. A great price too!

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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Chris C

Chris CNortheast, VIC

  • 2 reviews

Love getting out on this bike

published

The whole process was easy, simple payment, then arrived at my door within three days. The Siskui N9 has perfect spec and pricepoint for anyone wanting to get into sport.

Product Quality
Shipping
Return Claim MadeNo
Paul

PaulSouth East Queensland, QLD

  • Verified customer

Warranty issues

published

Purchased Xtrada 7 from bicyclesonline. Good bike however there was an issue with rear hub not long after purchase. After over month of back and forth with their resolution centre, I was advised that anything to do with the rear hub is not a warranty issue but a maintenance issue. Bike was ridden lightly till rear hub became defective. Rear hubs are supposed to last a long time before having to be rebuilt/regreased, apparently not according to bicyclesonline. Bikes seem pretty good however purchase at your own risk if you believe that there will be any customer support should something go wrong with your bike......

Product Quality
Shipping
Return Claim MadeYes
1 comment
Bicycles Online
Bicycles O.Bicycles Online
Max

Max

  • 2 reviews

Excellent

published

I have had a great positive experience shopping with bicycles online. This is my third polygon i have purchased for the family and i can't fault them. Awesome value and quality for money.

Product Quality
Shipping
Return Claim MadeNo
Happy customer

Happy customerNorthern Region, NSW

Great bike better then expected

published

Great bike will definitely be buying our next one from bicycles online. The brakes and gears work perfectly my daughter loves it. Easy to ride and will be recommending bicycles online
Thanks

Shipping
Paul

PaulGreater Melbourne (Outer), VIC

CT30 MTB pedal

published

Good pedal for someone transitioning from flats to clips. Easy to clip in/out. Needed to elevate the binders so my shoes (Fly Racing Talon MTB) would clip in. Rotating pedal so binder is up is effortless.

Product Quality
magoo

magoo

  • 3 reviews

Topeak Ratchet Rocket - 15 Functions

published

Topeak Ratchet Rocket - 15 Functions Tool is very compact & high quality tool that comes in a weather proof case that can be mounted to your bicycles frame. Brilliant. Just dont lend it to your friends?! I've had to replace mine after doing just that.

Product Quality
Shipping
Return Claim MadeNo
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Michael Hughes

Michael HughesSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Purchase of Bicycle Online

published

Quite honestly there is nothing that would improve the experience I had. Purchased online with a couple of uncertainties around specs (size of frame etc). However, after discussion with one of your online consultants any concerns were allayed. I purchased online and received and had easily assembled within 48 hours. Runs like a well oiled machine. I was also kept well informed re despatch and delivery. Exceptional product and service.

Product Quality
Shipping
Return Claim MadeNo

Unbelievably Poor Service.

published

Purchased a Polygon Xtrada 6. First problem; Took Over a month to arrive. Second Problem: Upon inspection there was a huge chunk scratched out of the front fork back to raw metal. They offered me $30 dollars in compensation and refused to send a replacement fork and have someone install. Alternatively they offered a replacement with the next shipment due in three months!!! Customer service has been very poor. Have demanded a refund and will be taking my business elsewhere. Unbelievably bad experience. Beware before purchasing.

Product Quality
Shipping
Return Claim MadeYes
1 comment
Bicycles Online
Bicycles O.Bicycles Online
Shaun

ShaunHunter Region, NSW

Lifes easy

published

The purchase and whole experience was just easy, all the details are there and easy to find and my bike was delivered in new condition no dramas and super fast. So much easier than dealing with some face to face shops!

Product Quality
Shipping
Return Claim MadeNo
Will Z.

Will Z.South Australia

BOA Folding Electric Bike

published
Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Toddy

ToddyCentral, SA

My other bike feels like a toy

published
Product Quality
Shipping
Return Claim MadeNo
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